Interim reports on LL fieldwork in Bau-ABC – Part Two: Feedback from the trainers
With my previous blog I reported on the field visit to the training centre Bau-ABC Rostrup in the context of our EU-funded Learning Layers (LL) project. Our colleagues from the University of Innsbruck (UIBK) together with our ITB-colleague Lars Heinemann interviewed Bau-ABC trainers to get feedback on the pilot testing of LL tools. In particular they wanted to get feedback on the use of the Learning Toolbox (LTB), which we are developing together with our partners in the construction sector. In my first blog I could only give a brief news report and to raise some issues/requests to be considered by the developers of the LTB.
Now that I have listened the recordings, I find that the colleagues have had a very interesting discussion and that we can learn a lot of the points made by the Bau-ABC trainers Markus Pape (carpenter) and Lothar Schoka (well-builder/borehole builder). With this second post I try to pick some of their interesting points and reconstruct a red thread across their conversations:
Motivation to use digital media, web tools and mobile devices
Both trainers emphasised that their apprentices are very inspired when they get a chance to use mobile devices to access digital contents and web resources during their training and in the context of work. Compared to mere written instructions or paper-based documentation, the apprentices feel more motivated (since they are all eager to use their devices at any rate).
Usability of mobile devices, LTB and digital contents
Both trainers made several points on the usability issues that emphasise the relevance of LTB:
- Access to documents, web resources and real-time communication is often a problem at construction sites (no space for looking at papers or folders, no chance to have stationary PCs or even laptops). With mobile devices, communication apps and the toolset of LTB many problems can be clarified in real time. Furthermore, LTB can essentially facilitate communication between different trades and working groups on same construction sites or quality control between the teams and their supervisors.
- The structure of LTB – tiles, pages and stacks – makes it easy to use without making it overly complex. This is essential for users in craft trades who expect tools that work properly in real work.
- Both trainers emphasised the benefits of LTB in supporting well-structured web searches (with appropriate terminology) and steering it to good quality sources. Moreover, Schoka emphasised the possibility to use QR tags to direct searches to appropriate sections of user manuals and instructions for maintenance.
Use of trainers’ and apprentices’ own web resources and digital contents
- Both trainers have created their own domain-specific blogs (Zimmererblog, Brunnenbauer und Spezialtiefbauer) for uploading their instruction sheets for apprentices’ projects and for presenting other contents. By making their own LTB stacks they can provide access to the right documents when it is appropriate for the training schedules.
- Schoka made a special point on the short videos that have been produced and uploaded by apprentices on the well-builders’ Facebook group. These short videos may serve several purposes. Now, thanks to LTB, they can be used in a more targeted way.
Changes in training and learning practice
- Both trainers are in the process of linking the pilot testing of LTB to specific training projects and content areas via their own stacks and with specific sets of tools, apps, instructions and tasks. In this way they are creating their own multimedia environments in which they are involving their apprentices as digital learners.
- The two trainers have brought into picture different strengths in using digital media and web resources. Pape has been the pioneer in creating domain specific blogs. Schoka has been active in developing the well-builders’ Facebook group as a community resource. Partly these have activities have been started in the Multimedia Training of the LL project and partly they have been inspired by such support. Moreover, there has been a great deal of peer learning between the trainers, so that they early movers have shared their experiences with others.
I think this is enough of the points that I have picked from the interviews. I do not try to give an exhaustive report. The colleagues from UIBK will work further with the interview materials and put them into a wider context by linking the results from construction sector and healthcare sector to each other. My point was to pick these comments from Bau-ABC for an interim assessment.
With my third post I try to relate these points to earlier interviews and talks with Bau-ABC trainers (and apprentices). In that context I try to demonstrate, how their approach to using digital media, web tools and mobile technologies has changed during the project and due to their involvement in participative design process.
More blogs to come …