Archive for the ‘Competence Development’ Category

Things and social practices

March 26th, 2013 by Graham Attwell

One of the issues which intrigues me about the Learning Layers project is the role of physical tools and objects. We are seeking to develop apps to support informal learning in the construction trade. And one of the big things about construction is that they use a lot of tools, machinery and materials – things that can be difficult to represent in a digital world. Indeed, that is one the the reasons I think elearning has been slow to take off in the workplace, despite the increasing power of mobile devices.

In past work we have tried to understand the learning and work eco-structures through the lens of activity theory. To an extent it is useful, but the bucket category of tools fails I think to represent the central role that artefacts play in work processes.

This morning I stumbled on a paper called ‘Towards a Theory of Social Practices‘ by Andreas Reckwitz. It is not an easy read, at least for me with my limited understanding of social theory. But i find his section on things interesting, particularly the idea that the objects – are the place of the social insofar as they are necessary components of social practices.

This is an excerpt from the section of the paper entitled ‘Things’:

For practice theory, objects are necessary components of many practices – just as indispensable as bodily and mental activities. Carrying out a practice very often means using particular things in a certain way. It might sound trivial to stress that in order to play football we need a ball and goals as indispensable ‘resources’. Maybe it is less trivial, meanwhile – after studies of the history of communicative media – to point out that writing, printing and electronic media ‘mould’ social (here, above all, discursive) practices, or, better, they enable and limit certain bodily and mental activities, certain knowledge and understanding as elements of practices (cf. Kittler, 1985; Gumbrecht, 1988). When particular ‘things’ are necessary elements of certain practices, then, contrary to a classical sociological argument, subject–subject relations cannot claim any priority over subject–object relations, as far as the production and reproductions of social order(liness) is concerned. The stable relation between agents (body/minds) and things within certain practices reproduces the social, as does the ‘mutually’ stable relation between several agents in other practices. Moreover, one can assume that most social practices consist of routinized relations between several agents (body/minds) and objects. At any rate, the social is also to be located in practices in which single agents deal with objects (besides, also in practices in which a single agent deals only with himself, with neither other subjects nor objects) and in this sense also the objects – television sets, houses and brownies – are the place of the social insofar as they are necessary components of social practices. There is no necessary link between the observability of social orderliness and ‘inter- subjectivity’.

How can we make work in construction trendy?

March 25th, 2013 by Graham Attwell

For some reason the construction industry is not a sexy research area. Motor cars, yes, machine tools, yes, the computer industry, yes, yes, yes. But poor old construction, boring. Yet in economic terms, construction could be seen as the most important sector in Europe.

Our initial research under the Learning Layers project reveals some interesting contradictions. The construction industry is probably the biggest victim of the present recession. Even the neo liberal UK government is now taking actions to stimulate house building – through the partial nationalisation of mortgage debts. Probably an emphasis on infrastructure projects or on social housing would have had a bigger impact and would have avoided the risk of another house price bubble. But the fact they are doing anything at all shows the problem.

But whilst the recession has badly hit profitability and employment another concern has arisen in our interviews with construction companies. Managers are severely worried about the ability to recruit new trainees and particularly to recruit the better educated apprentices they see as critical to cope with the increasing use of technology in construction. Managers point to the major issue as being the image of the industry – just as in research they consider the industry not to be sufficiently sexy. They are less likely to discuss issues such as wages, opportunities for progression or just the sheer hard physical work involved in many construction trades. Having said that, reality may be very different from practice in other images which have a positive image. Work in the games industry can be hard, poorly paid and boring. And for every kid who makes a fortune out of a mobile app, thousands make no money at all.

Either way they are right in that there will almost certainly be demand for new skills to deal with technology – both in the uses of technology for construction but perhaps more important the changing materials being used in building today, not least due to ecologiocal and energy saving concerns and legislation. Whilst improving initial education training programmes is one response and attempting to improve the image of the industry, the big challenge may be to improve research and development and to develop more continuous training for existing employees. In this short extract form previous research, below, we provide an overview of the industry in Europe and Germany, together with issues in how training – or informal learning – might be improved.

The total turnover of the construction industry in 2010 (EU27) was 1186 billion Euros forming 9,7% of the GDP in 2010 (EU27). The construction industry is the biggest industrial employer in Europe with 13,9 million operatives making up 6,6% of the total employment in EU27. In addition it has a substantial influence on other industries represented by a multiplier effect. According to a study by the European Commission, 1 person working in the construction industry is responsible for 2 further persons working in other sectors. Therefore, it is estimated that 41,7 million workers in the EU depend, directly or indirectly, on the construction sector. Out of the 3,1 million enterprises 95% are SMEs with fewer than 20 and 93% with fewer than 10 operatives.   The level of investment in R&D in the European construction sector is low compared to other sectors. The construction sector only invests a small portion of its total production value in research, development, and innovation.

The developments of new processes and materials provide substantial challenges for the construction industry. The traditional educational and training methods are proving to be insufficient as the rapid emergence of new skill and quality requirements (for example those related to green building techniques) require much faster involvement and action on all three levels (individual, organisational and cluster) in order to react quickly to these changes and exploit opportunities. Without this the market potential is hampered by lack of innovation skills and training gaps (Dittrich, Deitmer 2003). The increased rate of technical change introduces greater uncertainty for firms, which, in turn, demands an increased capacity for problem solving skills (Toner 2011, 7). This situation is aggravated in some fast developing European Regions because skilled craftspeople are missing. Therefore there is increasing need for rapid re- and upskilling of the building workforce across the construction cluster.

The construction industry in Germany is one of the country’s most stable economic sectors. Providing jobs to more than 2,2 million people it holds a market share of 21% making the German construction sector the largest in the EU27 in terms of production value. In Germany the federal states, enterprises and the apprentices share the costs of the dual education system (practical training in schools and on-site training). The German compensation fund for construction industry SOKA-BAU reported a total of 270 million Euros of training allowances and job training costs in 2010 making it just a little more than 0,1% of the total production value. In fact, the building trade has one of the lowest participation rates for employees towards further training provision than any other sector (TNS INFRATEST 2008). This is because much of the formal training offering is only weakly connected with real work tasks. The cost pressure in building enterprises limits chances for time-consuming training measures far away from the workplace (Schulte, Spöttl, 2009). Any mobile support for learning and informing at the work place would be welcomed by companies as well as by building workers themselves. With enterprises paying for all the costs associated with the on-the-job training, SMEs need a cost effective solution to overcome the issues that occur with the rapid development in the technologies, processes and materials.

Working, Learning and Competence

March 20th, 2013 by Graham Attwell

As part of the Learning Layers project, I am working on a paper for the ECTEL Conference taking place in Cyprus in September. In the paper I want to look at the nature of different forms of knowledge and how competence is acquired through work based learning. I am also interested in the links between learning and innovation. That got me digging into papers and ideas about innovation. And by serendipity my colleague Jenny Hughes replied to a query from another partner working on the Layers project pointing to some work we did in 2001 on a project called DISC. I can’t quite remember what DISC stands for. Anyway DISC was looking at innovation but within one particular perspective – that of the development and evaluation of the innovation potential of organisations – and that from a viewpoint heavily influenced by Human Resource Development. However, we said, in order to develop a theoretical basis and underpinning for that work it is necessary to be able to locate project ideas and development within the wider framework of innovation theory. In other words in order to understand the work DISC is undertaking it is necessary to review the wider range of literature and project development at a national and European level.

There is some good stuff in that literature review (which I don’t think was ever published and I’ll post a few excerpts over the next few days. If you want a full copy just email me. The first excerpt is on Working, Learning and Innovation. I think I still agree with it. The most interesting point I think, is that whilst Communities of Practice have been criticised as inherently conservative bodies we say just the opposite: that they avoid the ossifying tendencies of large organisations.

“In a paper entitled “Organisational learning and communities of practice: Toward a unified view of working, learning, and innovation”, Duguid and Brown (1991) explore in some depth the relationship between communities of practice and innovation.

Working, learning and innovating are closely related forms of human activity that are conventionally thought to conflict with each other. Work practice is generally viewed as conservative and resistant to change: learning is generally viewed as distinct from working and problematic in the face of change; and innovation is generally viewed as the disruptive but necessary imposition of change on the other two. To see that working, learning and innovation are interrelated and compatible and thus potentially complementary requires a distinct conceptual shift.

Within society, formal descriptions of work and learning are abstracted from practice and education, training and technology design generally focus on abstract representations to the detriment of actual practices. Without a clear understanding of the details of actual practice, the practice itself cannot be understood or engendered through training or enhanced through innovation.

This is seen in studies of the variance between organisation’s formal descriptions of work through training programmes and manuals and the actual work practices performed by its members. Reliance on espoused practice can blind an organisation’s core to the actual – and usually valuable practices of its members (including non canonical practices). It is the actual practices, however, that determine the success or failure of organisations.

This is congruent with Lave and Wenger’s practice based theory of learning as “legitimate peripheral participation” in “communities of practice”. Much conventional learning theory, including that implicit in most training courses, tends to endorse the valuation of abstract knowledge over actual practice and, as a result to separate learning from working and, more significantly, learners from workers. The work of Lave and Wenger, and the empirical investigations of the practices of photocopying technicians undertaken by Orr, indicate that this knowledge-practice separation is unsound, both in theory and in practice. Learning takes place in practice through narration, collaboration and social construction. Communities of work and learning are often non-canonical and not recognised by organisations. Significantly, communities are emergent. Their shape and membership emerges in the process of activity as, as opposed to being creating to carry out a task. Therefore the central task in promoting innovation is not the design or creation of groups but more the detection and support of emergent or existing communities. The recognition of and legitimation of community practices is central to the process of learning in communities. This involves issues of legitimacy and peripherality which are intertwined in a complex way. If either is denied then learning will be significantly more difficult.

The composite concept of “learning in working” best represents the fluid evolution of learning through practice. From this practice-based standpoint, learning is the bridge between working and innovating. The periphery is an important site for learning and for innovation.

Small self-constituting communities evade the ossifying tendencies of large organisations. Communities of practice are constantly changing both as newcomers replace old timers and as the demands of practice force the community to revise its relationship to its environment. Communities of practice develop a rich, fluid, non-canonical world view to bridge the gap between their organisations static canonical view and the challenge of changing practice. This process of development in inherently innovative “maverick” communities of this sort allow organisations means and models to examine alternative views of activity, to experiment based on practice and to step outside their limited core world view and try something new.”

Linking mobile learning to real world artefacts and tools

February 5th, 2013 by Graham Attwell

More on work based mobile learning.

One of the major problems with Technology Enhanced Mobile Learning has been the split between the digital and analogue worlds. The digital world enables all kinds of personal interactions and interactions with digital artefacts. Some things are easier to digitalise than others. So books, diagrammes, audio, video can all easily be transmitted through digital media. But some artefacts are more difficult to capture in digital media – for instance a hammer, a saw, an earthmover. Of course it is possible to simulate some of these things – for instance flying an aircraft.

It is much more problematic to capture the haptics of using a hammer. Thus Technology Enhanced Learning has tended to focus on cognitive processes of learning. When it comes to practice we tell learners they should use their computers to assist in the process of reflection. That is fine but it is not enough. Many areas of work require real world interactions with both people and with physical artefacts. And I think that is why Technology Enhanced Learning has made only a limited inroad into work based learning and for that matter into learning in Small and Medium Enterprises.

The importance of tools and physical artefacts should not be underestimated. Artefacts are closely linked to practice. Wenger (1998) points out that amongst other features a Community of Practice is defined by “what capability it has produced – the shared repertoire of communal resources (routines, sensibilities, artefacts, vocabulary, styles, etc.) that members have developed over time.”

There are different approaches we can take to integrating physical artefacts with applications and technology for learning (and in a further post I will outline some ideas). At a more abstract level I think we have to progress beyond seeing technology (like Learning Management Systems) as a container for learning into using mobile technologies as a tool for working and learning. In other words mobile technologies themselves become an artefact, on the same level as other work tools. We also need to look at integrating learning with the increasingly sophisticated data that many machines and artefacts produce – data that at the moment often exists in a silo.  Of course that means integrating learning in the work process, and bringing together digital work tools with digital learning tools. That learning needs to be scaffolded seems obvious. But the scaffolding should move seamlessly between the use of digital devices and interactions with real life objects.

And that again requires co-design approaches, involving potential suers from the start in designing and developing learning processes and applications. Learning layers is making good progress with this and I am increasingly confident that the project can transcend the divide between the physical and digital worlds.

Learning Layers: supporting the emergence of innovation clusters

February 4th, 2013 by Graham Attwell

My colleague Pekka from the University of Bremen has posted a series of useful reports on this site about the Application Partner Days, held as part of the Learning Layers project, funded by the European Commission IST programme.

Learning layers is aiming to increase the use of technology for learning in Small and Medium Enterprises in Europe, particularly through the use of mobile devices for informal learning in two ‘industry clusters, in the north German construction industry and in the medical sector in north east England.

Obviously such a project faces a number of challenges, given the slow take up of technology enhanced learning in SMEs. The Application Partner Days are designed to bring developers and researchers together with potential end users in organisations in the two sectors. And prior to the Application partner Days in north Germany, we also spent two days visiting companies and organisations in the sector responsible for education and training and for policy development in this area.

Rather than repeat Pekka’s excellent summary of the proceedings, I will offer a few observations, based on my own attempts to make sense of all we saw and of our discussions.

Firstly there is a perception that there are barriers to introducing technology for learning in small enterprises. But most people we spoke to were overwhelmingly positive about the potential especially of mobile devices. Although it was felt there may be some individual resistance, due to lack of familiarity or fears over privacy, in general it was felt that mobile devices would be easily accepted, especially by younger workers. Indeed, some people we talked to felt that introducing technology could make the construction industry more attractive and help overcome recruitment problems. The big driver for this seems to be the increasing everyday use of internet enabled phones. And  flat rate data contracts mean more workers are prepared to use the ir own device for work purposes.

The issue of sharing between enterprises is more problematic. Some seem willing to share data, others less so. My impression is that this is a new situation where companies are undecided on the implications of sharing. And, of course there are worries over privacy and security, particularly and understandably in the medical sector. Interestingly, I was talking last weekend with someone responsible for the introduction of mobile devices in a major agency in the UK. One of their key requirements is that data is not held in the USA, due to fears over US security policies.

During the different workshop and focus group sessions we held in the Application Partner Days, we sought to gather ideas for applications which could be useful within the SMEs. A number of these =focused on better communication and information flows. The boundary between applications that support learning and those supporting communication and information exchange is becoming blurred. Better information provision can support informal learning but this may not be an automatic process.

Even though the Learning Layers project has relatively generous funding support from the European Commission, there are of course limits to what we can do. Even with the increasing functionality of Software Development Kits and frameworks, development takes time and resources. How do we decide what developments we wish to prioritise. And at the same time there is an avalanche of commercial applications being made available for both Apple and Android operating systems.

One answer may be to develop interlinked physical and on-line ‘Demonstration Centres’ which can bring together both relevant commercial Applications with apps produced through the Layers project.

A second approach may to to focus on boundary points. Obviously the medical and construction sectors both contain workers from different occupations organised through various structures and networks. These I would characterise as Communities of Practice. It is where innovations – both technical and social – occur that innovation occurs and new cluster emerge transcending the boundaries between traditional Communities of Practice and occupations and challenging existing occupational practices. It may be that it is at these points that the need for learning and new forms of collaborative working are at there greatest. Of course much of this learning is informal. And if the boundary points offer opportunities for the emergence of new innovation clusters, they may also serve to frustrate innovation where learning is impeded by existing organisational and occupational practices.

Lets try and provide a couple of examples to make this discussion a little less abstract! In the construction industry we can see a series of emergent innovation networks in the area of green or ecological construction. these involve collaboration by workers from different occupations using new materials, or old materials in new ways and developing new practices. Similarly, the use of Programmable Logic Controllers is crossing boundaries between programming and electrical installation. In the medical industry, we are looking at new practices and forms of organisation for supporting those with diabetes.

If we focus resources on such emergent practices, the result might be both to stimulate economic and social sustainability for small enterprises, to promote sustainable growth and the generation of new employment and at the same time support the development of knowledge maturing and informal learning within and between Communities of Practice.

Lastly but not least. The Learning layers project will run for four years and is keen to involve organisations and researchers interested in our work. You can sign up on the Layers website to become part of a Stakeholder Network, giving enhanced access to the work and to the applications being developed.

 

 

What happens when you privatise vocational education and training

January 15th, 2013 by Graham Attwell

Interesting paragraph in the Marchmont Observatory Web Flash:

The new Pearson boss, John Fallon, just last week took a £120 million hit, as he announced plans to close its UK adult-education arm — less than three years after buying the core business, Melorio, for £99 million.

Now I didn’t even realise that Pearson was a big UK vocational training provider. Neither were they, it seems, until 2010 when they bought Meloria which according to the Financial Times provided “training courses for the IT, construction and healthcare industries, areas which Pearson believes will be in demand in its key target markets such as the Middle East, Brazil, India and China.” The company was renamed Pearson in Practice.

At the time Meloria, according to company documents, had 49 training centres in the UK training 150000 people a year. In 2009-10 on revenue of £58.4 million they made an operating profit of £13.6 million.

But it was nothing to do with the so called key target markets that led to Pearson pulling out. The Evening Standard newspaper quotes Dame Marjorie Scardino, predecessor of present Pearson boss John Fallon,  of warning last year that adult training was suffering, after trading took a turn for the worse when the Government changed the way apprenticeships were funded.

The Evening Standard goes on to say: “Pearson is now working with the Government-backed Skills Funding Agency and further education colleges to transfer students to other training providers “with a minimum of disruption”. Last year, Pearson in Practice helped to “deliver” 170,000 apprenticeships in the UK and overseas.”

So what can we make of all this? Apprenticeship training in the UK was largely privatiscd with Pearson prepared to pay a big premium for what it saw as easy profits based on government funding. And when that funding didn’t raise the same profits that they had dreamed of they just pulled out. No wonder there have been so many complaints at the quality of apprenticeship training in the UK.

If the UK properly funded vocational education and training providers in the public sector these messes would never happen. And if apprenticeship is to become a proper route for skills and competence, then private companies like Pearson cannot be trusted to provide it.

What might open learning mean in 2013?

January 7th, 2013 by Graham Attwell

A new year and it is time to return to the blog. I have been back in work for a week but bogged down with a project financial report. Anyway happy new year to everybody.

New year is traditionally the time bloggers make their predictions for the year ahead. There doesn’t appear to be anything startling in predictions for educational technology. As Stephen Downes says

I’m always thinking about the future of learning technology, even if I don’t write about it so much these days. This is partially because it has become a bit predictable. Learning will become more open and content cheaper and easier to produce – hence, the move to flips, MOOCs and son-of-flips-and-MOOCs will continue. Computer hardware will continue to outpace need, so we’ll see an increase in cloud and virtualization. Always-connected and mobile will continue to grow and increase capacity with LTE and processing power, so we’ll see always-on learning. And then of course there are the things that have happened in the past, which are the easiest to predict, things like 3D printing, gamification and analytics. All good. These are the easy predictions, and everyone is making them.

He goes on to make an interesting prediction that publishers will regain power from the move to HTML5 which is harder to use than previous mark up technologies. I am not so sure about this – there are a growing number of software development kits which may make HTML5 quite easy to use.

I also think the move towards open learning needs a bit of unpicking. Open could and should go way beyond higher education institutions offering MOOCs – be they of the c or x variant. Way more important for me is the potential for knowledge to be shared openly and to be applied in context. Always-connected and mobile moves learning out of the classroom and into the context in which both knowledge might be acquired practically and at the same time applied. And if learning analytics could be extended beyond its present institutional focus to look at real life learning there is the potential to merge learning and knowledge development as well as formal and informal learning and develop a whole new ecosystem of learning. That is my hope and my prediction for 2013.

Useing mobile technologies to facilitate learning across formal and informal contexts

December 20th, 2012 by Graham Attwell

I.ve been looking at literture on mobile learning as part of the :earning Layers project. Although there has been much literature published in the last couple of years, there is still very little focusing on informal learning in the workplace.

Christoph Pimmer and Norbert Pachler have published a new paper which has been submitted for review. The paper called ‘Mobile learning in the workplace. Unlocking the value of mobile technology for work-based education‘ (PDF download) is scheduled for publication in  M. Ally & A. Tsinakos (Eds.), Mobile Learning Development for Flexible Learning: Athabasca University Press.

Not only does the paper provide a very useful discussion on how to use mobile devices to support learning in different contexts in the workplace, but it also provides number of useful examples – most from the healthcare sector.

The main conclusion is the:

affordances of mobile devices allow the realisation of the following rich pedagogical strategies that can enhance work-based education: (1) creating and sharing of content such as multimedia materials and digital stories in the form of audio, text, images and video; (2) connecting learning for work and learning “just-in-time” by supporting competence development directly in the processes of work; (3) bridging individual learning and problem solving with social interaction, for example by means of social mobile networking, or tagging and locating of experienced colleagues; (4) facilitating learning across formal and informal contexts, for example by documenting on-the-job learning experiences by means of e-portfolios or reflective questions and discussing them in (more formal) classroom or mentoring settings. By applying these strategies, (5) the underlying educational paradigm is shifted from cognitive to situated, socio-cognitive, cultural and constructivist perspectives of learning, moving the learner away from a passive consumer to an active producer and distributor and co- creator of learning processes.

Only 15 per cent of UK companies offer apprenticeship training

December 14th, 2012 by Graham Attwell

The UK Commission for Employment and Skills has published an interesting survey of Employer Perspectives Survey, the second in a series of biennial, large scale surveys of employers designed to provide a UK-wide picture of employer perspectives of, and experiences in, the recruitment and skills landscape. The draw attention to the following key findings:

  • There are perhaps unexpected signs of business confidence amongst private sector employers: almost half of establishments expect their business to grow in the coming year, and there is also greater confidence amongst younger businesses than older ones.
  • Employers typically use a range of channels when they are looking to recruit. They tend to make most use of private recruitment services which they do not have to pay for. Indeed, the single most common channel employers used to find candidates to fill vacant posts was ‘word of mouth’.
  • Candidates’ qualifications play a role in most employers’ recruitment processes and decisions, and a significant role for more than two in five. Academic qualifications continue to be better regarded than vocational qualifications.
  • Whilst the majority of employers train and plan their training there is a significant core of employers that do not.
  • Employers are more likely to provide training internally than to access the external workforce development market, although overall around half of employers do use external channels to deliver workforce development for their staff.
  • Employers most commonly look to commercial providers (private sector training firms or third sector providers) when they are looking outside of their own organisation to deliver training.
  • Overall take up of vocational qualifications remains at a steady level. However, there has been qualitative improvement in satisfaction with vocational qualifications amongst those employers that offer them.
  • Only a minority of all UK establishments offer apprenticeships (15 per cent). However, almost a quarter of those who don’t currently offer Apprenticeships expect to in the coming 2-3 years.
  • Employers are open to the recruitment of, or providing opportunities to, young people. Just over a quarter of all establishments, or 62% of those who had recruited, had recruited a young person in the previous 12 months. A quarter of all establishments had offered a placement to schools, college or university students.

A number of these findings appear significant. Employers still often rely on word of mouth – i.e. informal networks – when recruiting. And if qualifications play significant role for more than two in five decisions about who to recruit this means for three out of five they do not! The report also notes that

Academic qualifications continue to be better regarded than vocational qualifications and that when employers are looking to recruit new employees to key occupational roles, they usually anticipate that they will need to develop these new recruits’ skills, at least to some extent. UKCES report that employers are more likely to provide training internally (63 per cent did so) than to access the external workforce development market. Furthermore there is a wide sectoral variation in the provision of external training, ranging from 86 per cent in the Non-Market Services to 49 per cent in Trade, Accommodation and Transport sector.

Prospects for young people are problematic. “Amongst those active in the labour market in the last 12 months, the recruitment of young people was highest in the Trade, Accommodation and Transport sector at 71 per cent falling to between 55 and 59 per cent in all other sectors. This reflects the roles they are recruited to: 21 per cent of all employers recruiting young people reported that their most recent recruit was to a Sales and Customer Service role and 20 per cent to an Elementary occupation.”

Just 15 per cent of enterprises were offering apprenticeships. And of those that were: “Approaching a third of those who offer formal Apprenticeships (31 per cent) offer Apprenticeships that take 12 months or less to complete, and five per cent offer Apprenticeships with a duration of six months or less.”

All in all the report reveals some pretty big challenges ahead if the UK is going to develop an advanced education and training system, especially where employers are concerned.

 

The Learning Layers project scales up informal learning at the workplace

November 12th, 2012 by Graham Attwell

Last week Dirk, Jenny and I attended the first meeting of the European Commission IST programme Learning layers project. You are going to be hearing much more about the project on this blog, but here is a quick summary in the project’s first press release.

“With significant co-funding from the European Community, the Learning Layers project has recently started to research the role of information technologies in informal learning at the workplace. “It has been known for a long time that most learning that happens at the workplace is informal in nature”, says Tobias Ley, Professor at Tallinn University and scientific coordinator of the project, “but if we look at the learning technologies that are employed today, then most follow a very traditional model that mirrors course-based classroom learning.”

At the same time, mobile and social information and communication technologies have entered all parts of our lives. Nowadays we use them naturally to keep in contact with our friends, to seek information, to buy things and to work. There is now a realization that these emerging technologies are a key enabler to refocus efforts on informal learning, but  few companies have taken these technologies up in a systematic way to include them into their learning strategy.

So why is this? “One of the reasons is that, although informal interactions, like asking your colleague across the room for help, are very effective, they don’t scale very well beyond the immediate context”, says Tobias Ley. While the help is effective, not many others can benefit from it. Could our personal technologies provide a key for scaling up these interactions? This is what the project has set out to discover, and a number of technological solutions will be developed that should help to make this endeavor a reality. First of all, technologies need to be where informal learning really takes place. “In many prior projects, we have concentrated on people sitting at their computer desktops. In contrast, the Learning Layers Project will look at workplaces that are inherently mobile,” says Stefanie Lindstaedt, Professor at Graz University of Technology in Austria, who will be one of the main project partners for developing technologies for these settings.

The European Commission has specifically asked for proposals that benefit Small and Medium Sized Enterprises in sectors that have been less inclined in the past to take up technologies for learning. The Learning Layers project has therefore selected two very challenging application areas, the building and construction industry and the healthcare sector. Informal learning has traditionally played an important role in these sectors, but both have been hesitant to embrace learning technologies for different reasons. “With people using their personal devices, we now see a great opportunity in the building industry to connect our course offering much more directly with what people are experiencing at the workplace”, says Melanie Campbell who is representing a regional training center for the building and construction industry in Northern Germany. “Doctors work in interprofessional teams and have often learned from colleagues, technology could provide us with a way of sharing, enhancing and recording this informal learning”, says Tamsin Treasure-Jones from the Leeds Institute of Medical Education at the University of Leeds.

“Understanding the current situation in these two sectors, how they work, learn and share their knowledge, is a key priority in the project”, says Ronald Maier, Professor at the University of Innsbruck, “we will therefore conduct in-depth studies and use our findings to help improve the way people work and learn.” Based on these insights, the project will design interaction technologies to ensure that they are firmly embedded in the daily work practices, and to create new knowledge, learning and work practices that fit to the existing ones.

Apart from direct person to person interactions, such as asking colleagues, the Learning Layers project will also look at how learning materials are created informally and then increasingly shared, improved and used on a wider scale. And because people’s experiences with physical objects, like machines or materials, is crucial in the two sectors, the project will also consider how these experiences can be better exploited for learning purposes. For example, it is nowadays quite easy to make short video sequences and share them to explain how to use a certain tool.

“In order to scale up the use of these technologies, we really need to show take up in large user groups”, says Graham Attwell, Director of Pontydysgu and responsible for the project’s outreach strategy. One of the key measures the project will take is to make use of existing regional economic clusters in which enterprises are already collaborating on a whole range of activities. The project has proposed a roll-out strategy through which technologies would become part of the regional innovation and learning system, thereby reaching out to 1000 end users within the lifetime of the project.

The Learning Layers project started on 01 November 2012 with a total budget of over 12 million Euros over a four-year lifetime. Seventeen partners from Austria, Estonia, Finland, Germany, Norway, Spain, and the UK have teamed up for what will be an intense research collaboration. The project is jointly coordinated by CIMNE, a research institute in Barcelona/Spain and Tallinn University in Estonia. More information is available at http://www.learning-layers.eu.”

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    News Bites

    Cyborg patented?

    Forbes reports that Microsoft has obtained a patent for a “conversational chatbot of a specific person” created from images, recordings, participation in social networks, emails, letters, etc., coupled with the possible generation of a 2D or 3D model of the person.


    Racial bias in algorithms

    From the UK Open Data Institute’s Week in Data newsletter

    This week, Twitter apologised for racial bias within its image-cropping algorithm. The feature is designed to automatically crop images to highlight focal points – including faces. But, Twitter users discovered that, in practice, white faces were focused on, and black faces were cropped out. And, Twitter isn’t the only platform struggling with its algorithm – YouTube has also announced plans to bring back higher levels of human moderation for removing content, after its AI-centred approach resulted in over-censorship, with videos being removed at far higher rates than with human moderators.


    Gap between rich and poor university students widest for 12 years

    Via The Canary.

    The gap between poor students and their more affluent peers attending university has widened to its largest point for 12 years, according to data published by the Department for Education (DfE).

    Better-off pupils are significantly more likely to go to university than their more disadvantaged peers. And the gap between the two groups – 18.8 percentage points – is the widest it’s been since 2006/07.

    The latest statistics show that 26.3% of pupils eligible for FSMs went on to university in 2018/19, compared with 45.1% of those who did not receive free meals. Only 12.7% of white British males who were eligible for FSMs went to university by the age of 19. The progression rate has fallen slightly for the first time since 2011/12, according to the DfE analysis.


    Quality Training

    From Raconteur. A recent report by global learning consultancy Kineo examined the learning intentions of 8,000 employees across 13 different industries. It found a huge gap between the quality of training offered and the needs of employees. Of those surveyed, 85 per cent said they , with only 16 per cent of employees finding the learning programmes offered by their employers effective.


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