Archive for the ‘Knowledge development’ Category

The Paperless Office and Research Practice

February 7th, 2011 by Graham Attwell

I spent most of the weekend clearing up my office. It was one of those jobs which starts out as a small thing – I had just run out of shelf space and ends up as a major spring cleaning operation. The biggest job was throwing out paper – bags full of it. What was all this paper? Most of it was photo copies or print outs of various academic papers and reports. there must have been hundreds. And to my surprise I realized that I had read or at least flicked through mots of them at one time or another in the past. But certainly not lately. I would not have had a clue where to find any of them, even if I remembered I had them. So why did I photocopy and print so much. Is it that in those days I did more academic research and now work more on development projects? I don’t think so. Or is it that the internet is dumbing us down? Do I spend all my days following tweets rather than reading anything serious. Although I don’t subscribe to the dumbing down thesis there certainly are changes in the way we access knowledge. I originally intended to write a short blog reflecting on my clean up. but the ideas have grown so here is the introduction to what I guess will be a mini series this week about how we are using technology for research and knowledge sharing.

I am old enough to remember card index files as the way of searching for books and papers in the Swansea University library when I was a student. And much later, when I was appointed as a researcher at the University of Bremen, I used to travel to the UK to photocopy papers in the University of Surrey library (this was the nearest university library to Gatwirk and thank goodness, there were no Ryan Air type weight restrictions).

Why not access on line resources? Because quite simply even 15 years ago there were few research resources available online. of course that has rapidly changed. Even with the annoyance of DRM restrictions, it is usually fairly easy to access research papers and outputs, even in smaller research areas.

One of the other big changes we tend to forget is search. In 1995 search engines were fairly rudimentary. However we may moan about them, we now have choice of a wide range of pretty good search engines  and with persistence can usually find what we are looking for online.

Other changes? Ubiquitous, or near ubiquitous access. Most researchers, at least in the richer industrialized countries are online most of the time. And one of the big changes, at least in explaining why I had so much paper stored, is improvements in screen technology. Nowadays we even try to read documents on handheld devices. Even five or six years ago screens were small and lacked the resolution to make reading a comfortable experience. So we printed everything. I would go to the university to sue their fast laser printer to print collections of papers I had downloaded at home for the internet.

In this blog I have focused mainly on the change sin technology and how they impact on research. In the next entry I will look more at  socio technical changes and in particular at social software and changing research practice.

Using social software for managing research and development projects

February 2nd, 2011 by Graham Attwell

In around 1995 I was appointed by Bremen University to manage a relatively well funded European project on the teaching of teachers and training for vocational education and training. The project had partners in seven or eight countries. I set up a project newsletter and after three or so months announced I would no longer be ending postal copies but it would be sent exclusively by email. There was considerable opposition to this, one person (the Swedish partner) saying he had a Mac and documents would not be compatible, others claiming that they lacked the skills and technical infrastructure to manage a project electronically (my own professor used to get his secretary to download and print off copies of any emails to him).

But the shift was made and by the end of the three year funding period no-one could imagine going back to post as the main means of project communication.

In the last two or so years we have seen a similar radical shift in the technologies we use for research communication and collaboration. At the launch workshop for a project in January I was asked what tools I wanted to use for the project. My list got surprisingly long:

  • Skype for day to day chat and audio communication
  • Flash meeting for online project meetings
  • Diigo for shred bookmarks
  • Twitter for project dissemination and sharing outwards
  • WordPress for the project website
  • PB Works for sharing work in progress
  • Flickr for sharing photographs
  • Google Docs for collaborative authoring
  • DropBox for sharing documents

Interestingly, one of the parters offered us a space on a relatively mature project management system and although we all agreed to use it I doubt we will. In my experience these systems are too restrictive and do not provide sufficient facilities for active collaboration. Of course they usually provide forums, but I have never worked on a project where there has been prolonged collaboration through a forum (despite most projects trying).

The one application not on my list is of course email. And despite having taken part in many projects where it is decided not to use email as the primary means of communication, after a short period everyone reverts back to it. Is this because of familiarity or because it perhaps is the quickest and simplest means of communication?

None of the applications listed require any great technical abilities (although firewalls and interoperability issues do sometimes arise). However they require changes in our working practices – in our socio-technical competences. And that can be difficult, especially where researchers are not used to working in an open and collaborative environment.

In terms of distributed international projects it is probably skype and Flashmeeting which have made the greatest impact. even then it takes time to get used to working online in synchronous environments. Online meetings require preparation and moderation – just as do face to face meetings. Yet because it is online there is often a tendency not to prepare in the same way as we would for a face opt face workshop.

I am not quite sure how DropBox is going to pan out in all of this. It certainly has a clever financial model – my free account was overflowing within a month of setting up an account.

And it is an uncertain science. Whilst organisations like Jisc have invested considerable expenditure into developing relatively heavyweight online research environments I do not know of any research into how we can use loosely coupled social software tools for research projects. We are maki9ng up our own practice as we go!

Disruptive technologies and the social shaping of our futures

January 6th, 2011 by Graham Attwell

There is an interesting debate taking place on Steve Wheeler’s blog about disruptive technologies. Steve says:

Disruptive technologies are those that change the market and in most cases replace an existing technology. They are characterised by their capability to do so over a relatively short period of time. Some are known as ‘killer applications’ because they completely wipe out the opposition due to their placement in the market, their greater appeal, availability and lower price, to name just a few of the key factors.

Welcome though the debate is I think it is overly simplistic and veers towards technological determinism. Technology progress is seen as an inevitable and to take on a life of its own in terms of social impact. In counter to this there is a long tradition or research and thinking, especially in The Nordic countries and in Germany which sees technology as being ‘socially shaped;. Researchers such as Engestrom, through activity theory, have seen technology as a mediating factor within a human activity system. German researchers have referred to the idea of ‘Gestaltung;, a difficult word to translate, but variously used to refer to ‘social shaping’ or ‘design’. Technology is designed by humans and has social impact. In the area of vocational education, researchers form the University of Bremen have pointed to the interaction between ‘competence is use’ (Beruf – another almost impossible term to translate) and work organisation in shaping the use of technology. This is an excerpt from a paper called “The social shaping of work and technology as a guiding principle for vocational education and training” which totherw ith Gerld Heidegger I wrote around 200) and was subsequently, published by CEDEFOP, I think.

Social shaping and the perspective of an open future

An important counter-argument against the shaping approach challenges the supposition of the possibility of influencing production technology as well as the concomitant work organisation.

Very often, and currently again with increasing intensity, technical change, or technical innovations, are thought to be determined solely by the progress of knowledge within the technological and natural sciences. Such a technological determinism would signify that only the most effective path existed for the development of production technology, for technical progress, and it would also determine the path to be taken to the future of work. Such a view is one-sided, as has been shown from historical studies (Kuby, 1980; Hellige, 1984; Noble, 1984). If one looks at technical development, one sees there were situations with forks in the road in the past where development could have taken different directions. The development of technology is also a social process (Bijker et al., 1990). In other words, technology is influenced by social conditions, both in its application and in its inner principles. As far as applications are concerned, this topic was discussed some time ago (Cooley, 1980). It seems apparent that the economic conditions of capitalism have influenced the specific way of applying technology in the production process. And this is, of course, still the case. But relating only to this would mean maintaining an economic determinism. There are, however, other societal influences that have tended to be consistently overlooked in recent discussions. According to the view of the authors cited above, that which can be considered to be a ‘successful’ technical solution – there is no ‘right’ one, though there are a lot of wrong ones – depends on cultural parameters; that means, it is also influenced by the form of human social life.

Hellige (1984) in particular introduced the concept of ‘horizons of technological problem solving’ which vary during historical development. This means that the engineers themselves take into consideration only the restricted set of criteria which lies inside their horizon of thinking. This horizon, however, varies according to ‘industrial culture’ (Ruth & Rauner, 1991). If the shaping of technology aims at really new solutions it is necessary to overcome these boundaries. Here non-experts can show considerable imagination because they are less influenced by the ‘normal’ thinking of the community of engineers. Therefore, devising new technical ‘outlooks’ might well be possible in secondary education. At the very least, future skilled workers should be able to discuss certain aspects of technology with the engineers. The same should be true for the participation of persons as non-experts in general discussions regarding technological policies.
Speaking within the scope of a more theoretical orientation, the development of technology not only owes a debt to a ‘material’ logic, ‘techno-logic’, but at the same time to the opposite element of social ‘development logic’, with this the former forms a ‘dialectical unit’. One cannot refer to social ‘development logic’ until one also assumes an ‘inner logic’ of development for social conditions. But, on the other hand, in the social field the unforeseen is a daily experience.

According to Luhmann (1984), this can be attributed to a basic condition of human communication, ‘double contingency’. In the case of communication between two people, this means that ‘each of them knows that each of them knows that one can also act differently’.
Technology in its interaction with chance results in a partially predetermined, partially unforeseeable progress that can be termed technical change. Accordingly, the interaction of social development logic with ‘contingency’ leads to social change. The latter takes place on a less spectacular, though no less profound scale than the former, especially since it is a question of interpretation whether one attaches greater weight to the persistent or to the changing aspects. This becomes plain particularly for the goal of social shaping of work and technology. Rauner & Martin (1988) interpreted socially shaped technology as a unity of the elements of that which is technically feasible and that which is socially desirable, as a regulative principle at any rate. That which will be feasible is, even in the case of technology, not that much a question of forecasts; because there, too, is great uncertainty concerning the change in this field. Therefore scenario pictures of the future can mislead. Just think of some of the grotesquely exaggerated forecasts of the past, prepared by ‘scientific futurology’.

What is desirable, however? The answer is the subject of controversy and will probably remain so. Is it, at the same time, that which is reasonable? And what is then the latter? An attempt will have to be made to obtain, as has been said, compromises between different wishes (Romanyshyn, 1989). This does not mean harmonious assent, but rather a restructured dissent which has to be discussed and disputed over; from there on, one should hope, one would become able – to some extent – to act jointly. For the task of shaping work and technology this perspective does not allow for objectively valid criteria. Instead teaching should aim at developing orientations for deciding on different alternatives, and to enable young people to develop their own orientations.

The point we were trying to make is that vocational educatio0n should provide young people with the ability themselves to shape technologies for the future. Such ideas are not a long way from recent work by Ceri Facer looking at the future of education. Ceri says:

The developments in remote interactions and in disaggregation of content from institution; the rise of the personal ‘cloud‘; the diagnostic potential of genetic and neuro-science; the ageing population; all of these, when combined with different social, political and cultural values lead to very different pedagogies, curriculum, institutional arrangements and cultural dispositions towards learners.

She suggests that

the coming two decades may see a significant shift away from the equation of ‘learning‘ with ‘educational institutions‘ that emerged with industrialisation, toward a more mixed, diverse and complex learning landscape which sees formal and informal learning taking place across a wide range of different sites and institutions.

Rather than try to develop a single blueprint for dealing with change we should rather develop a resilient education system based on diversity to deal with the different challenges of an uncertain future. But such diversity

will emerge only if educators, researchers and communities are empowered to develop localised or novel responses to socio-technical change – including developing new approaches to curriculum, to assessment, to the workforce and governance, as well as to pedagogy.

Thus rather than view technology as inevitable and to wait to see what disruption it brings we have the ability to shape its future. But this in turn depends  on reshaping our education systems and pedagogies to empower both educators and worker to themselves co-determine their futures.

Using technology to support different forms of knowledge

December 13th, 2010 by Graham Attwell

I am ever more interested in how we can use technologies for knowledge development and sharing. In terms of research I think we need to bring together ideas and insights from different academic and research communities. Although there has been a traditional of discourse between those working in education and technology developers, this is less so when it comes to ideas about organisational learning and different forms of knowledge.

I have just read an interesting paper by Bengt-Ake Lundvall, Palle Rasmussen and Edward Lorenz on ‘Education in the Learning Economy: a European Perspective’. Let me first say I have always been sceptical about such terms as ‘learning economy’ and ‘knowledge economy ‘which seem to be too often bandied about as a mantra, rather than with any exact meaning. But I would agree with the authors observation that knowledge is becoming obsolete more rapidly than before so that employees have to learn and acquire new competencies. the authors say “It makes a major difference whether economic growth is seen as being fuelled by investments in codified scientific and technological knowledge, or whether it is seen as being driven by learning processes resulting in a combination of codified and tacit knowledge.”

International comparisons tend to focus on the first measure,. looking, for example at expenditure on research and development (R&D) and at the number of science and technology graduates. The latter perspective – captured by the term the learning economy –they say,  “can be seen in work focusing on the way informal networking relations, practical problem-solving on the job, and investments in lifelong learning contribute to competence building.”

At the heart of their argument is the nature of different forms of knowledge. They propose “a taxonomy of knowledge where it is divided into four categories (Lundvall & Johnson, 1994):

  • Know-what refers to knowledge about ‘facts’. Here, knowledge is close to what is normally called information – it can be broken down into bits and communicated as data.
  • Know-why refers to knowledge about causality nature, in the human mind and in society. This kind of knowledge is important for technological development in science-based industries.
  • Know-how refers to the ability to do something. It may be related to the skills of artisans and workers. But actually it plays a role in all economic activities, including science and management.
  • Know-who involves information about who knows what and who knows what to do as well as the social ability to cooperate and communicate with different kinds of people and experts.

Lundvall, Rasmussen and Edward Lorenz point to important differences in the degree to which these four categories of knowledge can be codified and in how education systems are affected by the degree of codification. the main point of their paper is to look at how traditional schoolings systems have become isolated from society and how the organisation into subjects and disciplines fails to maestro the needs of how we are developing and using knowledge. they also point to dramatic difference sin work organisation and opportunities for work based learning in different countries in Europe concluding that “Educational principles and cultures focusing on collaboration, interdisciplinarity and engagement with real-life problems are needed to prepare people for flexible and innovative participation in the economy and society.”

They do not deal with the issues of how we are using technology for learning  and knowledge development although they acknowledge that “data bases can bring together know-what in a more or less user friendly form”. Interestingly they piontyt0 to “the failure of IBM, Microsoft and Hewlett-Packard to develop management information systems that could substitute for ‘the art of managing’ ” despite considerable investment and incentives to do so,
Traditional, Technology Enhanced Learning has focused on the know what and know-why. There has been little attention on the know how. yet it is this form of knowledge which is perhaps the most important within many enterprises and is changing most rapidly.  True, we have access to increasing numbers of know-how videos. yet we have possibly failed to develop pedagogical and learning approaches to how to use video and audio in an active sense. We tend to use it in the old English pedagogic sense of ‘watching Nellie’ rather than in any thought through way. and even though the web allows us to find people, their is only limited linkages to knowing who does what well, and even less to “the social ability to cooperate and communicate with different kinds of people and experts.”

Can social networking fill such a gap? Once more my feeling is that it can, but only to a limited extent. Social networki9ng allows us to tell what we are doing and what we are thinking. recommender systems allow the development of patterns. Yet they lack the idea of purpose and intent.

There are many instances of exchange of knowledge through different platforms in communities of practice. equally companies like CISCO or IBM have set up platforms to promote the process of turning tacit knowledge into explicit knowledge though for example podcasts and other companies such as Shell-BP have established extensive wikis for the same purpose. However these initiatives fail to ‘scale=down’ for use in smaller enterprises. One of the issues may be that of fragmentary knowledge and the difficulty of how we can scaffold fragments of knowledge gained through practice – or know how = into wider knowledge bases, which necessarily have to build on purpose and context.

Furthermore, looking at practice in smaller enterprises, the nature of collaboration and social exchange becomes critical, Lundvall, Rasmussen and Lorenz cite the work of Marshall (1923), “who was concerned to explain the real-world phenomenon of industrial districts, (and) emphasised the local character of knowledge. He found that specific specialised industries were concentrated in certain regions and that such industrial districts remained competitive for long historical periods.”

So another issue is how to support that local character of knowledge – and indeed to rethink what local might mean in a connected world.

(More to come in a later post)

What are Educational Institutions for?

November 12th, 2010 by Graham Attwell

I don’t normally post press releases on this blog. But I think the ideas in this preview of the keynote presentation at the forthcoming UK Jisc online conference is important and deserves wider dissemination. The text is based on a podcast which can be found on the Jisc web site.

“We need to re-engage civil society in a debate about educational purpose.  These are the powerful words of Professor Keri Facer, keynote speaker at the forthcoming JISC innovating e-learning conference. According to her, we need to stop using qualifications as a proxy for a debate about educational success – “how many people need to get up to Level Two skills, how many people need degrees” – and instead start really thinking about the  competencies, skills and attributes students may need to thrive in uncertain times.

In the context of the row over HE funding the UK has neglected the fundamental question about what institutions are for and instead has focused simply on the issue about how to pay for universities as they currently exist.  Facer puts this in the context of the uncontested idea of the knowledge economy which has dominated the discussions about the future of socio-technological change. “For me the critical issue is that we have been working with one idea of the future for nearly twenty years.  The idea of the knowledge economy seems to imply that if only we make sure everybody is educated enough and ensure that they have enough technological skills then we will have a future where everybody will be economically secure.  I think this is contestable when we look at some of the economical and environmental developments that are likely to come about in the next ten years.  If we look carefully at the lived reality of a future ‘knowledge economy’, for example, it may be one of radical polarisation, inequality and injustice.  This is not necessarily an empowering future. As educators we need to start thinking about the other sorts of futures we may want to support our students to create and inhabit.” Facer encourages the audience to start imagining different futures and to examine the kinds of future lives that are offered by this widespread discourse of the knowledge economy.

She urges universities in their governance to be much more closely tied to the needs and aspirations of their communities and to set in place mechanisms for engagement in real debates about how to build sustainable economies. “If we want to imagine different futures we need to create the right kinds of spaces to be able to debate those, public spaces where people are equipped to get into a serious debate about the sorts of socio-technological trajectories that we will be looking at over the next ten to twenty years.”

Lanyrd and designing applications to support Communities of Practice

November 5th, 2010 by Graham Attwell

Last night I spent a hour or so playing with new social software startup, Lanyrd. And I love it. Why?

Well I logged in or rather pressed a button saying something like login with Twitter and there I was. No filling in forms or making up passwords. And there straight away was a message for me:

Hi there! we have had a look at conferences your friends on twitter are going to, perhaps you might like to go too.

And indeed, apart from the lack of time I might well want to go. So the site is already personalised for me based on the ideas and knowledge of my friends. Pretty good. But more important is the site is useful to me: it contains information and knowledge and links to people which will and already does form an integral and useful part of my work practice. In other words, it makes my work easier. That is because it is based on the artefacts and practice of my community of practice, of the people like me who work in technology enhanced learning, knowledge development and teaching and learning. This isn’t a friends site for everyone – of you do not go to conferences then Lanyrd offers little to you. But this surely has to be the future of social software.of niche sites based on the practices, concerns and artefacts of particular communities of practice.

Other things I liked. The site is very open. Anyone is free to add and edit on the wikipedia shared knowledge principle. And the FA (not a TOSS( says anyone is free to scrape the site and get information out in any way they wish.

Obviously on a roll, developers Simon Willison and Natalie Downe are rapidly adding more features allowing the use of the site to accumulate the outcomes of conferences, be they papers, videos, presentations or other artefacts. Once more they are building the site around the practices and artefacts of the research community.

And finally the site is simple and intuitive to use and attractively designed. A lot of thought (and code) has gone into making it easy to use – for instance the ability to cut and stick from Open Office (or Office)without inserting any horrible formatting code.

What are the drawbacks? The major weakness is base don its very strength. The site relies on your Twitter friends for its recommendations. And by no means all – or even a majority – of the research community are on Twitter, especially outside technology focused subject areas.  Even the Educa Online Berlin conference, for just the kind of people you would think would be attracted to Lanyrd, has only 16 attendees signed up, despite there being some 2000 delegates enrolled for the conference. But it is early days yet. Lanyrd was only launched in August. And I can see that in a few months it will become an essential tool in our community – especially when they launch the API to the site.

This has got me thinking about design – how can we capture the practices of other communities – particularly in relation to work and learning and design social applications around other aspects of their practice. I think one big lesson from Lanyrd is that more is not, always better. Lanyrd does not try to do everything for researchers bu8t takes am (important) part of their practice and does it better.

The Culture of our Institutions

October 31st, 2010 by Graham Attwell

Great stuff from Ken Robinson in this RSA Animate production. Central to Ken’s argument is that school is modelled on the basis on Enlightenment thinking and industrial production system organisation. For many this culture is not conducive to learning!

Found via @grahamBM in the latest edition of the Graham Attwell Daily.

On the ethics of educational interventions in popular digital technologies

September 14th, 2010 by Graham Attwell

I wrote in a previous post that there was a welcome move at the Advanced Learning Technologies Conference in Nottingham this year, away from a focus on technologies towards looking at social and pedagogic issues connected with Technology Enhanced Learning. One session that epitomised this change was ‘New bottles, old wine? A debate on the ethics of educational interventions in popular digital technologies.’

As the abstract for the session pointed out such spaces are outside the control and rules of educational institutions and allow “places and modes that people can inhabit, where communities can form and disband, where ideas, images and information can be produced, stored, shared, tagged, discussed, transmitted and consumed and where diverse expectations have developed about language, humour, posture, taste, fashion, etiquette and behaviour.”

The speakers took different stances towards these issues. Writing before the session Steve Wheeler gave a précis of what the speakers would cover.

Frances Bell will identify private/public as complex reflexive student practice in personal and education use of social media, e.g. Youtube (Lange, 2007) and explore the role of the educator in students’ ethical development.
Andy Black will expose the issues relating to the transnational use of technologies approaches where users will have access to very different levels of technology and even if technology used is the same or similar the way it is deployed is culturally different. The concept is that these differences will decline or morph over time to become transnational & transcultural, resulting in usage that is woven into a global cultural thread.
Mark Childs will raise some of the ethical issues that influence creating learning activities in immersive virtual worlds and offer viewpoints to be debated on the potential responses to students’ unease concerning the experience, cultures and perceptions of virtual worlds, the appropriate balance between authenticity and pseudonymity in virtual worlds and the responsibilities of teachers with respect to protecting those within virtual worlds from the impact of our teaching within them.
Karl Royle will argue that the ethical considerations of gaming are inherently bounded and regulated by the inherent rules of ‘the game’ and that as such are disposed to self regulation, and are about trying to do good or at least minimise harm in achieving a win state.
John Traxler will argue that the universal experience of mobility and connectedness in our societies is leading to transient, ephemeral and overlapping communities each with its own ethics; there are no longer grand narratives of ethics, only partial and local expressions of values and preferences. It’s new wine, new bottles, new drinkers
Steve Wheeler will take a cognitive stance to the issue of ethics in emerging digital environment research. He will hold that users interact and represent themselves in different ways depending on environment and context, switching between identities. Steve will argue that new technologies and tools present new affordances and expectations, and therefore require new approaches.

All very good. these are issues that urgently need exploring. Yet I did not feel the session really lived up to its potential – maybe because the topic is so important and so broad. Perhaps only Karl Royle moved towards exploring new territory, at least for me.

One of the difficulties, I think, is in relating immediate practices and controversies, for example the ongoing arguments over Facebook’s ownership and permissions regime, to wider social and ethical issues.

What might those issues be? Power and control has to be near the top of any list. How is the use of digital technologies changing, reinforcing or breaking down traditional power structures and relationship in education?  And how is the use of digital technologies impacting on traditional class biases in education? More fundamentally, how does our uses of technology impact on rights to education? Do people have a universal right? If so, can we subvert technology to provide universal technology. And of course there are many ethical issues around who provides education – should the state have a duty to provide free or affordable education? Should it have a monopoly on such provision? Should private social software providers be regulated? If so by who? And who makes up the rules and in whose interests?

What of the implications for knowledge development, knowledge structures and knowledge sharing. Surely one of the biggest ethical issues today is attempts to privatise knowledge through copyright legislation.

These are just a few … feel free to add your ideas in the comments. I know the speakers at this inaugural session are planning to take the debate on the road and look forward to the next iteration. But I still wonder how to approach the whole issue of ethics and how to link up day to day practices and issues with larger societal concerns.

How do we capture and share our community learning?

July 5th, 2010 by Graham Attwell

Well it is PLE2010 Conference week so no apologies is that is the theme of the week. And in pre-conference reflection mood I wanted to reflect on some of the things we have done well and some we have done less well.

Fist of all, PLE2010 has some 70 or so presentations and over 100 delegates. Considering we set out with no large organisations or associations backing the conference I think this is pretty good. The conference has been put together through the hard work of a fairly inexperienced organising committee backed by the experience and enthusiasm of the community – edupunk working at its best!

And most of the publicity has been generated not through traditional media but through the4 us eof social media especially Twitter – just look at #PLE_BCN for proof. There are still barriers to the do it yourself cvonference model – we had big problems setting up payments systems that worked> And whilst the opens ource EasyChair system is sort of OK it does have its quirks (it would be very useful if someone could do some more work on the software).

As I told yesterday, I am very happy about our mix of traditional calls fo contribution (needed for researchers to gain travel grants form institutions with more unconferencing formats for presentation. I am sure the event is going to be a lot of fun.

The issue I think we have not paid sufficient attention to is what we do with the outcomes of the conference. True all the papers etc. are available as on-line proceedings. But how do we represent the outcomes of the different sessions to the wider community? How can we capture ideas and use such ideas in practice and in future research? How can we use the conference as a live event in our community generating new shared knowledge and experience?

Face to face events are valuable, not just for the participants, but for the community as a whole. But I am not sure we make best use of them at the moment. Your ideas would as ever be very welcome.

Looking forward to seeing some of you in Barcelona. 🙂

Personal Learning Environments and Context

June 29th, 2010 by Graham Attwell

I am rushing to produce my paper on ‘Supporting Learning in the Workplace’ for the PLE2010 conference (and trying to resist the temptation to recycle previous material!). The paper focuses on the issue of context, building on discussions I have had with Jenny Hughes, based on her contributions to Stephen Downes and Rita Kop’s excellent Critical Literacies course.

The  key section (which is most certainly only a first draft) is called “Problematising the Learning Space: Contexts for Learning.” Any feedback very welcome.

A major issue on designing a work based PLE is in problematising the learning space. This involves examining relations, context, actions and learning discourses. Vygotsky’s approach to cognitive development is sociocultural, working on the assumption that “action is mediated and cannot be separated from the milieu in which it is carried out” (Wertsch, 1991:18).

The socio cultural milieu mediating actions and learning in the workplace includes s series of different relationships (Attwell and Hughes, 21010).

The first is the relationships between teachers and learners. Yet, as we have already pointed out, much learning in the workplace may take place in the absence of a formal teacher or trainer. It may be more appropriate to talk in Vygotskian terms of a More Knowledgeable Other. “The More Knowledgeable Other. is anyone who has a better understanding or a higher ability level than the leaner particularly in regards to a specific task, concept or process. Traditionally the MKO is thought of as a teacher, an older adult or a peer” (Dahms et al, 2007),

The second relationship is that between learners themselves. The third is relationships between learners and the wider community. In the context of work based learning that community could include formal education institutions, communities of practice or local or extended personal learning networks. Institutions. And in the context of Personal Learning Environments it is important not to forget the relationships between learners and technology. Technology will play a key role in mediating both the other relationships and mediating learning itself.

The socialcultutal milieu also includes the learning contexts. The most obvious aspect of context is where the learning takes place. Learning takes place in wider physical and online communities as well as at home and in the workplace. This relates to the issue of. physical domains. We can learn through h training workshops, through online communities or even through watching a television programme. A key issue here may be the distance of that domain from our practice Learning about computing through using a computer means the learning domain is close to practice. However learning through a training workshop may be more or less close to actual practice. Equally some enterprises have developed training islands within the workplace with aim of lessoning the distance between the learning domain and practice. Obviously the context of practice is key to work based learning and we will return to this issue. A further aspect of context is the wider social political, cultural and sub cultural environment. This in itself contains a raft of issues including factors such as the time and cost of learning and rewards for learning.

A further and critical aspect of context is what is judged as legitimate in terms of process and content. How are outcomes defined, what constitutes success and how is it measured?

Another critical issue on problematising the learning space is the nature of different learning discourse s. Learning discourses are dependent of different factors.

Firstly they can be viewed as am set of practices. Wenger points out that we practice eis not learned individually but is dependent on social relations in communities.

“Over time, this collective learning results in practices that reflect both the pursuit of our enterprises and the attendant social relations. These practices are thus the property of a kind of community created over time by the sustained pursuit of a shared enterprise. It makes sense, therefore to call these kinds of communities communities of practice.”

Although the nature and composition of these communities varies members are brought together by joining in common activities and by ‘what they have learned through their mutual engagement in these activities.’

According to Wenger, a community of practice defines itself along three dimensions:

  • What it is about – its joint enterprise as understood and continually renegotiated by its members.
  • How it functions – mutual engagement that bind members together into a social entity.
  • What capability it has produced – the shared repertoire of communal resources (routines, sensibilities, artefacts, vocabulary, styles, etc.) that members have developed over time.

A community of practice involves much more than the technical knowledge or skill For a community of practice to function it needs to generate and appropriate a shared repertoire of ideas, commitments and memories. It also needs to develop various resources such as tools, documents, routines, vocabulary and symbols that in some way carry the accumulated knowledge of the community. In other words, it involves practice: ways of doing and approaching things that are shared to some significant extent among members.

Secondly, learning discourses can be viewed in terms of processes methodologies and structures. As we said earlier work based learning may be more or less structured and formalised and the degree of interaction of learning processes with work processes.

Learning discourses can also be seen as taking place through the exploration of boundary objects, Boundary objects are another idea associated with Vygotsky and have attracted particular interest by those interested in Communities of Practice. The idea was introduced by Susan Leigh Star and James R. Griesemer (1989): “Boundary objects are objects which are both plastic enough to adapt to local needs and constraints of the several parties employing them, yet robust enough to maintain a common identity across sites. They are weakly structured in common use, and become strongly structured in individual-site use. They may be abstract or concrete. They have different meanings in different social worlds but their structure is common enough to more than one world to make them recognizable means of translation. The creation and management of boundary objects is key in developing and maintaining coherence across intersecting social worlds.”

According to Denham (2003) “boundary objects serve as point of mediation and negotiation around intent” and can comprise a place for shared work. Denham goes on to say “Boundary objects are not necessarily physical artifacts such as a map between two people: they can be a set of information, conversations, interests, rules, plans, contracts, or even persons.”

As a class of knowledge artefacts their importance may lay in their role in dynamic knowledge exchange and are “associated with process, meaning, participation, alignment and reification.”

Whilst reports and documents may be considered boundary objects, they can also be seen as information spaces for the creation of knowledge. A boundary object could also be a space for dialogue and interaction. Ravenscroft (2009) has advocated “knowledge maturing through dialogue and the advantages of linking ‘learning dialogues’ and artefacts.” Knowledge maturing, he suggests, can be  “supported through setting up an appropriate dialogic space in the digital milieu

The key aspect of learning discourses it that they are fluid and relational. Vygotsky held that “environment cannot be regarded as a static entity and one which is peripheral in relation to development, but must be seen as changeable and dynamic.” It is this fluid and dynamic nature of learning  environments and discourses which provides the central challenge to the design of a PLE, particularly in a workplace context.

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