I have been invited to deliver a keynote presentation at the PLE 2010 conference in July in Barcelona. And the organising committee has asked each of the keynote speakers – the others are Alec Couros, Ismael Peña Lopez and Jordi  Adell to make a short video or slidecast about their presentation. So here is my contribution – hope you like it.

Danah Boyd writes a well timed blog post reporting on the Pew Research Center’s Internet and American Life Project who have released a report entitled “Reputation, Management, and Social Media” . The blog appeared on the same day that Facebook announced its latest tweaking on their privacy settings, a move already denounced as inadequate by privacy campaigners. The UK group Privacy International said “the latest changes merely correct some of the most unacceptable privacy settings on the site. Very little has changed in terms of the overall privacy challenge that Facebook and its users need to navigate.”

The Pew Internet survey found that young adults are more actively engaged in managing what they share online than older adults. 71% of the 18-29s interviewed in August-September of 2009 who use social network sites reported having changed their privacy settings (vs. 55% of those 50-64).

Danah Boyd comments:

Young adults are actively engaged in managing their reputation but they’re not always successful. The tools are confusing and companies continue to expose them without them understanding what’s happening. But the fact that they go out of their way to try to shape their information is important. It signals very clearly that young adults care deeply about information flow and reputation……

Much of this is because of digital literacy – the younger folks understand the controls better than the older folks AND they understand the implications better. …. This is also because, as always, youth are learning the hard way. As Pew notes, young adults have made mistakes that they regret. They’ve also seen their friends make mistakes that they regret. All of this leads to greater consciousness about these issues and a deeper level of engagement.

From my own experience young people do care. And they spend considerable time managing their Facebook accounts – tweaking settings, editing and deleting comments and especially editing tags to photos of themselves. However, this is not so much because they are concerned with their long term reputation and the repercussions of access by potential future education institutions or employers. It is because their digital image is part of their everyday image of themselves as they present it to others – and in that way part of the process of growing up. Identities are dynamic and always changing. Identities also face both ways – outwards and inwards. Young people often suffer considerable angst over their digital image. And it is little point saying that they can choose to delete their accounts or that they shouldn’t complain about a free service. Facebook, for better or worse, is a central focus of present youth culture. To opt out is to opt out of that culture.

Danah Boyd summarises key messages from the Pew Internet report:

• Young adults are still more likely than older users to say they limit the amount of information available about them online.
• Those who know more, worry more. And those who express concern are twice as likely to say they take steps to limit the amount of information available about them online.
• The most visible and engaged internet users are also most active in limiting the information connected to their names online.
• The more you see footprints left by others, the more likely you are to limit your own.
• Those who take steps to limit the information about them online are less likely to post comments online using their real name.
• More than half of social networking users (56%) have “unfriended” others in their network.
• Just because we’re friends doesn’t mean I’m listening: 41% of social networking users say they filter updates posted by some of their friends.
• Young adult users of social networking sites report the lowest levels of trust in them.

• Young adults are still more likely than older users to say they limit the amount of information available about them online.
• Those who know more, worry more. And those who express concern are twice as likely to say they take steps to limit the amount of information available about them online.
• The most visible and engaged internet users are also most active in limiting the information connected to their names online.
• The more you see footprints left by others, the more likely you are to limit your own.
• Those who take steps to limit the information about them online are less likely to post comments online using their real name.
• More than half of social networking users (56%) have “unfriended” others in their network.
• Just because we’re friends doesn’t mean I’m listening: 41% of social networking users say they filter updates posted by some of their friends.
• Young adult users of social networking sites report the lowest levels of trust in them.

The issue is no longer one of digital literacy awareness. Young people are aware. Their frustration is that Facebook does not listen to their concerns.

Yesterday’s OLDaily included excellent coverage by Stephen Downes of the growing Facebook privacy row. Personally I particularly enjoyed Danah Boyds rant:

What pisses me off the most are the numbers of people who feel trapped. Not because they don’t have another choice. (Technically, they do.) But because they feel like they don’t. They have invested time, energy, resources, into building Facebook what it is. They don’t trust the service, are concerned about it, and are just hoping the problems will go away. It pains me how many people are living like ostriches. If we don’t look, it doesn’t exist, right?? This isn’t good for society. Forcing people into being exposed isn’t good for society. Outting people isn’t good for society, turning people into mini-celebrities isn’t good for society.

And I very much like Frances Bell’s comment citing Tony Hirst, “Ah, but you’re not Facebook’s customer. Advertisers are their customers. You are the product they’re selling.”

My Facebook account is still hanging on, but it is getting very close to disappearing (and all I use it for is forwarding my Twitter feed anyway. I have at least 20 friendship requests ending from people who I have no idea who are!).

Of course Stephen Downes is right when he says the answer is learning to manage our digital identities. But I am not sure digital literacy alone is enough. I think young people should be able to understand why they need to manage their identities on Facebook as well as how. And this goes way beyond internet safety. They should be able to understand the reasons why Facebook is making such drastic changes to its privacy policies and what such changes mean. Of course this involves judgement. I am prepared to accept the Google Buzz balls up on privacy was just that – a balls up.

The Facebook privacy issues are not the result of bad planning or even evangelical thinking on behalf of the Facebook directors. They are driven purely by the desire to make more profit for shareholders, regardless of the opinion or interests of users. And young people need to be able to understand this: to understand the motives driving different web developments and to understand the use of the internet within wider society.

Digital literacy is not enough. Young people need to understand the  politics and economics of the web. And soon!

Sometimes it it is hard to see anything stopping Facebook ruling the world. But a few years ago it was hard to see anyone ever challenging My Space. And some of us can still remember Friends Reunited. Now the tide may be beginning to change against Facebook. It is Facebook’s own financial greed and their willingness to run roughshod over privacy rights which is threatening their hold.

A new generation of entrepreneurs are emerging with a very different vision and different technologies.

A report in today’s New York Times explains: “A few months back, four geeky college students, living on pizza in a computer lab downtown on Mercer Street, decided to build a social network that wouldn’t force people to surrender their privacy to a big business.” They go onto say: “They have called their project Diaspora* and intend to distribute the software free, and to make the code openly available so that other programmers can build on it. As they describe it, the Diaspora* software will let users set up their own personal servers, called seeds, create their own hubs and fully control the information they share. Mr. Sofaer says that centralized networks like Facebook are not necessary. “In our real lives, we talk to each other,” he said. “We don’t need to hand our messages to a hub. What Facebook gives you as a user isn’t all that hard to do. All the little games, the little walls, the little chat, aren’t really rare things. The technology already exists.”

Meanwhile Facebook itself is showing some signs of recognising the danger.  Nick O’Neill on the All Facebook web site says: “Facing increasing pressure from the media and users, Facebook has called an all hands meeting tomorrow afternoon, at 4 PM Pacific, to discuss the company’s overall privacy strategy according to sources inside the company……..While it’s unknown what Facebook will announce during the meeting, it’s pretty obvious that changes will need to be made if Facebook is going to regain users’ trust. The most likely change will come in the form of a temporary removal of the “Instant Personalization” service, or at the least, a shift to “opt-in”, something many privacy advocates have been calling for.”

Interview with WordPress founder, Matt Mullenweg

I am in Bremen all week for the annual review meeting for the European Commission funded Mature project. More about the review in the next day or so.

Today, another quick post about WordPress and Buddypress. As I guess most of you realise this web site is powered by WordPress. However, when we first developed the web site only the Single User version was available. And although there were websites using WordPress as a Content management System, WordPress was seen primarily as a blogging system. Dirk Stieglitz, who runs the site, originally based the site on an exiting theme but quickly customised it to suit our needs. And, in general it works very well. the only problem is that with 110 categories or so, some controlling the CMS and some the tagging of posts, it is easy to make mistakes! Of course later versions of WordPress introduced a distinction between categories and tags but we are now faced with converting legacy posts to a new system.

More recently we have been excited the development of BuddyPress and have two sites underdevelopment. BuddyPress extends WordPress into a fully fledged social networking application. Matt Mullenweg’s interview is interesting in that he focuses on Buddypress and the use of WordPress as a CMS. But -at least to a non coder – there seems to be some interesting changes in the way that BuddyPress is evolving. Whilst there have always been many plug-ins to extend WordPress and also multiple themes, many of which were available for free, there is now a growing market for premium BuddyPress themes. Perhaps, that is a reflection of the idea of the app store and the growing willingness of users to pay modest fees for applications which extend Open Source Software. But it may also reflect changes in the WordPress architecture (not sure that is the right word).  Themes now do much.much more than just change the appearance of a blog. New BuddyPress themes come complete with CSS and AJAX which can change the functionality and design of a web site. Ultimately this may put considerable capacity in the hands of local developers and increase the ability for co-design of sites between users and developers. And that can be no bad thing.

I have written at length on this blog about the growing tension between the schooling system and the changing ways in which we are using the internet for self managed, networked learning, often through informal learning in the work force. The implications of this these changes are slowly working their way into the system.

The US Information Week government website draws attention to an interesting report. The report, ‘Net Generation: Preparing for Change in the Federal Information Technology Workforce,’  “surveyed federal IT workforce trends and found that young IT workers are among the most demanding employees yet, but that the federal government, in many places, has been falling short in its ability to entice these young workers to join and remain in the federal workforce.”

There are three particularly interesting findings from the report.

Firstly, instead of choosing a career and working their way upwards within a company or organisation, individuals are tending to see particular posts as learning situations, moving on when they have acquired new skills and competences. ““‘Net-Geners’ are not patiently working their way through the organizational hierarchy, but are instead sampling professional opportunities and moving on quickly when they see no clear-cut advantages, personally, professionally, or financially, to staying,” the report said. “As a result, many organizations are experiencing the loss of younger workers before they can recover their recruitment investment.”

Secondly the report suggested changes in workplace design and practice to make the workplace more attractive to younger workers. This includes IT leaderships working “actively and openly” with teams to facilitate a trusting and empowered working environment. The report urged regular assessments, as it found that young workers are constantly looking for feedback.

The report also recognised the importance of social networking for working and learning.“The Net Generation understands intuitively the power of Web 2.0,” the report said. “The deprivation of connectivity to the Internet has a visceral impact on the Net Generation.” That means agencies must strive to adopt the latest social media technologies to help accommodate the working styles of young IT workers, and that agencies need to look more strongly to the possibility of telework.

A finding from research we have undertaken in Pontydysgu is that the more responsibility people have for their work, the more likely they are to use technology for informal learning. The research also suggest that tecahing others is a powerful form of learning. the report appears recognise such findings.

The report pushed managers to give young workers early responsibility. “Younger, more technically savvy workers who demonstrate the ability to interject greater efficiency through technological solutions can provide training on these capabilities,” the report said.

The report is interesting. We have consistently pointed to the need to design workplaces to provide opportunities for learning. Sadly, all too often this is not happening. There are numerous frustrations particularly in regard to limited internet access. The report is into Federal IT employees, an area where there is likely to be a skills shortage in the future. But, longer term, it may be that such sectors can provide examples of innovative practice for future work space design.

Here is the other part of the paper on the future of learning environments which I serialised on this web site last week. In truth it is the section I am least happy with. My point is that young people (and not just young people) are using social software and Web 2.0 technologies for work, play and learning outside institutions. Furthermore the pedagogic approaches to such (self-directed) learning are very different than the pedagogic approaches generally adopted in schools and educational institutions. Social networking is increasingly being used to support informal learning in work. The issue is how to show this. there are a wealth of studies and reports – which ones should I cite. And I am aware that there is a danger of just choosing reports which back up my own ideas. Anyway, as always, your comments are very welcome.

Web 2.0 and Bricolage

Web 2.0 applications and social software mark a change in our use of computers from consumption to creation. A series of studies and reports have provided rich evidence of the ways young people are using technology and the internet for socialising, communicating and for learning. Young people are increasingly using technology for creating and sharing multi media objects and for social networking. A Pew Research study (Lenhart and Madden, 2005) found that 56 per cent of young people in America were using computers for ‘creative activities, writing and posting of the internet, mixing and constructing multimedia and developing their own content. Twelve to 17-year-olds look to web tools to share what they think and do online. One in five who use the net said they used other people’s images, audio or text to help make their own creations. According to Raine (BBC, 2005), “These teens were born into a digital world where they expect to be able to create, consume, remix, and share material with each other and lots of strangers.”

Such a process of creation, remixing and sharing is similar to Levi Struass’s idea of bricolage as a functioning of the logic of the concrete. In their book ‘Introducing Levi Strauus and Structural Anthropology’, Boris Wiseman and Judy Groves explains the work of the bricoleur:

“Unlike the engineer who creates specialised tools and materials for each new project that he embarks upon, the bricoleur work with materials that are always second hand.

In as much as he must make do with whatever is at hand, an element of chance always enters into the work of the bricoleur……

The bricoleur is in possession of a stock of objects (a “treasure”). These possess “meaning” in as much as they are bound together by a set of possible relationships, one of which is concretized by the bricoleur’s choice”.

Young people today are collecting their treasure to make their own meanings of objects they discover on the web. In contrast our education systems are based on specialised tools and materials.

Social networking

It is not only young people who are using social networks for communication, content sharing and learning. A further survey by Pew Internet (Lenhart, 2009) on adults use of social networking sites found:

• 79% of American adults used the internet in 2009, up from 67% in Feb. 2005
• 46% of online American adults 18 and older use a social networking site like MySpace, Facebook or LinkedIn, up from 8% in February 2005.
• 65% of teens 12-17 use online social networks as of Feb 2008, up from 58% in 2007 and 55% in 2006.
• As of August 2009, Facebook was the most popular online social network for American adults 18 and older.
• 10-12% are on “other” sites like Bebo, Last.FM, Digg, Blackplanet, Orkut, Hi5 and Match.com?

Lest this be thought to be a north American phenomena, Ewan McIntosh (2008) has provided a summary of a series of studies undertaken in the UK (Ofcom Social Networking Research, the Oxford Internet Institute’s Internet Surveys, Ofcom Media Literacy Audit).

The main use of the internet by young people, by far, is for learning: 57% use the net for homework, saying it provides more information than books. 15% use it for learning that is not ’school’. 40% use it to stay in touch with friends, 9% for entertainment such as YouTube.

Most users of the net are using it at home (94%), then at work (34%), another persons house (30%) or at school (16%). Only 12% use public libraries and 9% internet cafés. Most people’s first exposure to the web is at home.

A further survey into the use of technology for learning in Small and Medium Enterprises found few instances of the use of formal educational technologies (Attwell, 2007). But the study found the widespread everyday use of internet technologies for informal learning, utilizing a wide range of business and social software applications. This finding is confirmed by a recent study on the adoption of social networking in the workplace and Enterprise 2.0 (Oliver Young G, 2009). The study found almost two-thirds of those responding (65%) said that social networks had increased either their efficiency at work, or the efficiency of their colleagues. 63% of respondents who said that using them had enabled them to do something that they hadn’t been able to do before. The survey of based on 2500 interviews in five European countries found the following percentage of respondents reported adoption of social networks in the workplace:

• Germany – 72%
• Netherlands – 67%
• Belgium – 65%
• France – 62%
• UK – 59%

Of course such studies beg the question of the nature and purpose of the use of social software in the workplace. The findings of the ICT and SME project, which was based on 106 case studies in six European countries (Attwell, 2007) focused on the use of technologies for informal learning. The study suggested that although social software was used for information seeking and for social and communication purposes it was also being widely used for informal learning. In such a context:

• Learning takes place in response to problems or issues or is driven by the interests of the learner
• Learning is sequenced by the learner
• Learning is episodic
• Learning is controlled by the learner in terms of pace and time
• Learning is heavily contextual in terms of time, place and use
• Learning is cross disciplinary or cross subject
• Learning is interactive with practice
• Learning builds on often idiosyncratic and personal knowledge bases
• Learning takes place in communities of practice

It is also worth considering the growing use of mobile devices. A recent Pew Internet survey (Lenhart et al, 2010) found that of the 75% of teens who own cell phones in the USA, 87% use text messaging at least occasionally. Among those texters:

• Half of teens send 50 or more text messages a day, or 1,500 texts a month, and one in three send more than 100 texts a day, or more than 3,000 texts a month.
• 15% of teens who are texters send more than 200 texts a day, or more than 6,000 texts a month.
• Boys typically send and receive 30 texts a day; girls typically send and receive 80 messages per day.
• Teen texters ages 12-13 typically send and receive 20 texts a day.
• 14-17 year-old texters typically send and receive 60 text messages a day.
• Older girls who text are the most active, with 14-17 year-old girls typically sending 100 or more messages a day or more than 3,000 texts a month
• However, while many teens are avid texters, a substantial minority are not. One-fifth of teen texters (22%) send and receive just 1-10 texts a day or 30-300 a month.

Once more, of those who owned mobile phones:

• 83% use their phones to take pictures.
• 64% share pictures with others.
• 60% play music on their phones.
• 46% play games on their phones.
• 32% exchange videos on their phones.
• 31% exchange instant messages on their phones.
• 27% go online for general purposes on their phones.
• 23% access social network sites on their phones.
• 21% use email on their phones.
• 11% purchase things via their phones.

It is not just the material and functional character of the technologies which is important but the potential of the use of mobile devices to contribute to a new “participatory culture” (Jenkins at al). Jenkins at al define such a culture as one “with relatively low barriers to artistic expression and civic engagement, strong support for creating and sharing one’s creations, and some type of informal mentorship whereby what is known by the most experienced is passed along to novices… Participatory culture is emerging as the culture absorbs and responds to the explosion of new media technologies that make it possible for average consumers to archive, annotate, appropriate, and recirculate media content in powerful new ways.”

Thus we can see the ways in which technology and the internet is being used for constructing knowledge and meaning through bricolage and through developing and sharing content. This takes place through extended social networks which both serve for staying in touch with friends but also for seeking information and for learning in a participatory culture.

A short conclusion to this weeks mini series of posts on the Future of Learning Environments.

In this series we have argued that the present ‘industrial’ schooling system is fast becoming dysfunctional, neither providing the skills and competences required in our economies nor corresponding to the ways in which we are using the procedural and social aspects of technology for learning and developing and sharing knowledge.We have gone on to propose that the development and use of Personal Learning Networks and Personal Learning Environments can support and mediate individual and group based learning in multiple contexts and promote learner autonomy and control. The role of teachers in such an environment would be to support, model and scaffold learning.

Such an approach will allow the development and exploration of Personal Learning Pathways, based on the interests and needs of the learners and participation in culturally rich collaborative forms of knowledge construction. Such approaches to learning recognise the role of informal learning and the role of context. Schools can only form one part of such collaborative and networked knowledge constellation. Indeed the focus moves from schools as institutional embodiments of learning to focus on the process and forms of learning. Hence institutions must rethink and recast their role as part of community and distributed networks supporting learning and collaborative knowledge development. Indeed, the major impact of the uses of new technologies and social networking for learning is to move learning out of the institutions and into wider society. For schools to continue to play a role in that learning, they too have to reposition themselves within wider social networks and communities. This is a two way process, not only schools reaching outwards, but also opening up to the community, distributed or otherwise, to join in collaborative learning processes.The future development of technology looks likely to increase pressures for such change. Social networks and social networking practice is continuing to grow and is increasingly integrated in different areas of society and economy. At the same time new interfaces to computers and networks are likely to render the keyboard obsolescent, allowing the integration of computers and learning in everyday life and activity. Personal Learning Pathways will guide and mediate progression through this expanded learning environment.

Last year I took part in an excellent confernce in Darmstadt last year on “Interdisciplinary approaches to technology-enhanced learning.” Now they have asked me to contribute to a book based on my presentation on ‘Learning Environments, What happens in Practice?. I will post the book cpater in parts on the blog as I write it, in the hope of gaining feedback from readers.

The first section is entitled ‘The Challenge to Education”

Firstly it should be said that it is not technology per se that poses the challenge to education systems and institutions. It is rather the way technology is being used for communication and for everyday learning within the wider society.

Whilst institutions have largely maintained their monopoly and prestige as bodies awarding certification, one major impact of internet technologies has been to move access to learning and knowledge outside of institutional boundaries. The internet provides ready and usually free access to a wealth of books, papers, videos, blogs, scientific research, news and opinion. It also provides access to expertise in the form of networks of people. Conferences, seminars and workshops can increasingly be accessed online. Virtual worlds offer opportunities for simulations and experimentation.

Id course this begs the question of support for learning although there are increasing numbers of free online courses and communities and bulletin boards for help with problem solving. Schools and universities can no longer claim a monopoly as seats of learning or of knowledge. Such learning and knowledge now resides in distributed networks. Learning can take place in the home, in work or in the community as easily as within schools. Mobile devices also mean that learning can take place anywhere without access to a computer. Whilst previously learning was largely structured through a curriculum, context is now becoming an important aspect of learning.

Technology is also challenging traditional traditional expert contributed disciplinary knowledge as embodied in school curricula. Dave Cormier, (2008) says that the present speed of information based on new technologies has undermined traditional expert driven processes of knowledge development and dissemination. The explosion of freely available sources of information has helped drive rapid expansion in the accessibility of the canon and in the range of knowledge available to learners. We are being forced to re-examine what constitutes knowledge and are moving from expert developed and sanctioned knowledge to collaborative forms of knowledge construction. The English language Wikipedia website, a collaboratively developed knowledge base, had 3,264,557 pages in April, 2010 and over 12 million registered users.

The present north European schooling systems evolved from the needs of the industrial revolutions for a literate and numerate workforce. Schools were themselves modelled on the factory system with fixed starting and finishing times with standardised work tasks and quality systems. Students followed relatively rigid group learning programmes, often based on age and often banded into groups based on tests or examinations. Besides the acquisition of knowledge and skills needed by the economy, schools also acted as a means of selection, to determine those who might progress to higher levels of learning or employment requiring more complex skills and knowledge.

It is arguable whether such a schooling system meets the present day needs of the economy. In many countries there is publicly expressed concerns that schools are failing to deliver the skills and knowledge needed for employment, resorting in many countries in different reform measures. There is also a trend towards increasing the length of schooling and, in some countries, at attempting to increase the percentages of young people attending university.

However the schooling system has been developed above all on homogeneity. Indeed, in countries like the UK, reforms have attempted in increase that homogeneity through the imposition of a standardised national curriculum and regular Standardised Attainment Tests (SATs). Such a movement might be seen as in contradiction to the supposed needs for greater creativity, team work, problem solving, communication and self motivated continuous learning within enterprises today.

Furthermore, the homogeneity of schooling systems and curricula is in stark contrast to the wealth of different learning pathways available through the internet. Whilst the UK government has called for greater personalisation of learning, this is seen merely as different forms of access to a standardised curriculum. The internet offers the promise of Personal Learning Pathways, of personal and collaborative knowledge construction and meaning making through distributed communities.

The schooling system is based on outdated forms of organisation and on an expert derived and standardised canon of knowledge. As such it is increasingly dysfunctional in a society where knowledge is collaboratively developed through distributed networks.

Antother fascinating study from the Pew Internet and American Life Project on Teenagers and Mobile Phones. As I have said before, I wish we had such a similar research project in Europe.

It is well worth reading the full report. But here are just two sets of figures to give an idea what the survey is about:

Of the 75% of teens who own cell phones, 87% use text messaging at least occasionally. Among those texters:

• Half of teens send 50 or more text messages a day, or 1,500 texts a month, and one in three send more than 100 texts a day, or more than 3,000 texts a month.
• 15% of teens who are texters send more than 200 texts a day, or more than 6,000 texts a month.
• Boys typically send and receive 30 texts a day; girls typically send and receive 80 messages per day.
• Teen texters ages 12-13 typically send and receive 20 texts a day.
• 14-17 year-old texters typically send and receive 60 text messages a day.
• Older girls who text are the most active, with 14-17 year-old girls typically sending 100 or more messages a day or more than 3,000 texts a month.
• However, while many teens are avid texters, a substantial minority are not. One-fifth of teen texters (22%) send and receive just 1-10 texts a day or 30-300 a month.

Once more, of tjose who owned mobile phones:

• 83% use their phones to take pictures.
• 64% share pictures with others.
• 60% play music on their phones.
• 46% play games on their phones.
• 32% exchange videos on their phones.
• 31% exchange instant messages on their phones.
• 27% go online for general purposes on their phones.
• 23% access social network sites on their phones.
• 21% use email on their phones.
• 11% purchase things via their phones.