The latest figures for Facebook are interesting. Facebook appears to have had fewer monthly active users at the start of June than at the start of May in the US, UK and Canada — at least according to one data source — even as it has grown bigger than ever worldwide. this could suggest that the market is by now saturated or even that people are moving on.

My own take is that whilst Facebook has alienated significant numbers of people with rampant commercialism and a cavalier attitude to privacy this is probably only amongst early adopters and the tech community. More important is the growth of more niche social networking applications.

Although Linkedin can hardly be described as niche, it is interesting to see the growth of Linkedin Groups and the high level of activity – at least in the groups of which I am a member.

I suspect people are increasingly separating out their presence (and digital identities) in different social networking applications and communities. And whilst size may be good, in terms of income the ‘professional’ social networks may turn out to be more sustainable and profitable tin the long term.

Interesting then to see the launch of a professional networking application for Facebook. In the last few weeks i have had some tens of messages saying:

“I’d like you to join my professional network on Facebook.

Graham – it’s professional networking with friends and friends of friends on Facebook. Feels like it can be very valuable to us.”

The messages come from a Facebook app called BranchOut. Given they all had the same wording I ignored them, but thinking about this blog post I did have a look. But once more I was put off by the privacy or lack of it. Although the video from BranchOut makes a big point that they will not access your photos, it asks for permissions to your wall, to all of your friends and demands an email address to send mail.

I guess once they have your friends list, they are auto spamming with messages such as above. Although once more this may result in rapid growth, I doubt it will do much for their reputation.

Linkedin may be a little staid and boring. But at least it seems to have evolved sensible privacy rules.

I think this will be critical for anyone trying to break into the social networking market.

A quick update. I have been slow posting lately due to travelling around and a series of project meetings.

We are moving forward on a series of ideas and developments.

Firstly we are working with The Univeristy of East London, the Hackeny Education – Business Partnership and a Yoiuth Organisation called Go! to launch Radiocative, an internet radion station run by young people for young people.

Secondly we are developing a new application for online story telling.

Thirdly I have been doing demos of our new open and linked data application for supporting young people in planning careers and providing information for careers advisors. Early feedback has been very positive and I am hopeful we will be able to roll this out for an extended trial after the summer. Before that though, I want to develop a social layer, allowing data outputs to be discussed  and incorporated in wider social discourses.

The explosion of powerful, innovative and free to use social software has transformed the potential approaches to using technology for teaching and learning. Long gone are the days when e-learning meant logging on to a Blackboard system. However, this reliance on commercial providers, for many of whom education is not a major part of their business plan, has its downside.

Data security is obviously an issue, although I suspect most commercial providers systems are more secure than the average school or university. More seriously services may cease to be provided for free, overrun by intrusive advertising, or even cease operating. At some point or other, all companies, even Twitter will be looking to generate revenue. In Twitters case this seems to be through the introduction of new features like email notification that many of us do not want, to probably provide a new outlet for advertising.

What is the answer? Providing such services in-house seems a tall order, although some universities, see SAPO Campus, are attempting to develop social software as part of an approach to Personal Learning Environments. The problem here though is that many social software services depend on scale to provide real traction as a learning tool. Furthermore, it is doubtful as to whether institutions can continue to provide access and services, long after students have finished a course.

For some time we have been talking about the importance of learners being able to manage their own digital identity. Perhaps it is time this idea was extended to students learning how to steward their content, be it micro blogs, photos, video or other online content. The growing availability of cheap cloud based storage may make this task easier. But there may be a pedagogic gain to be made from looking more carefully at stewarding. Stewarding would involve thinking about what is important and what is not, and the interlinking between different aspects of online activity and artefacts. In other words it would involve reflection. And reflection on learning, whilst almost universally advocated as a learning strategy, has been far less easy to foster in practice.

The idea of Open Education has come a long way in the last two years. Massive Online Open Courses are becoming more common (with the announcement of the “mother of all MOOCs” on Change: Education, Learning and Technology exciting great interest in the edu-blogosphere), conferences and seminars being streamed online and Open Educational Resources have entered the mainstream.

What has been learned in this process?

Firstly the model of courses which are free to participants but charge for institutional enrollment and for certification appears to be gaining traction. How far this can go depends I guess on the extent that participation (and recording of work) becomes recognised as achievement. It will also depend on how much value universities and other institutions think they can gain (or stand to lose) through such a model.

Secondly most of these programmes are using all manner of social software and Open Source applications. There seems to be a growing practice of hanging programmes together around open webinars, with students using their own blogs or other social software for their personal work. One of the less successful experiments seems to be attempts to integrate VLEs, especially Moodle, within MOOCs. Participants are being encouraged to develop their own Personal Learning Environments as part of the process.

Thirdly such initiatives place great emphasis on peer support for learning, with a greater or lesser extent of formal learning support and formalization of networks. One greatly encouraging development is the blurring of the boundary between teachers and learners. Another is the involvement of people form different organisations in leading, facilitating or stewarding such programmes. Most stewards or facilitators are not being paid, although I suspect at present this is being accepted by institutions as a legitimate part of their work as researchers. Whatever, this is resulting in a weakening of institutional boundaries and the emergence of stronger communities of practice.

There also seems to be considerable pedagogic innovation, with a willingness to explore new ways of learning. Especially encouraging is the use of multi media, which although promised in so many formal elearning programmes, has seldom really happened.

Now comes the big question. Can the experience gained from the MOOCs be extended to provide a transferable and scalable model for Open Education.

I’ve already talked about the issue of recognition which I see not so much as a question of assessment but of social recognition of achievement. But there are other open issues. How do we deal with language barriers? More critically, most participants in the early MOOCs seem to be professionals, teachers and researchers already engaged in online learning or multi media and / or students. In other words, people with a fair degree of competence in communicating through on-line media. The model is based on a large degree of self motivation and is reliant on learners being able to manage both their own learning and able to develop their own support networks. This is a pretty big limitation.

I see two ways to deal with this. One is to provide more formal and institutional support through participation in MOOCs becoming part of courses on which learners are already enrolled and their host institution providing support. This idea is already being suggested for the Change: Education, Learning and Technology MOOC. The second is through developing more fomalised individual and group mentoring and support systems. At the moment, we are tending to focus on presenters as the key people in facilitating the online programmes. But such a second layer of mentors could play the critical role, and providing such mentoring could be a key part of Continuing Professional Development for teachers and trainers. In other words, a win, win situation.

I find it hard to get excited by the mergers takeovers buyouts flotations and so on of the corporate computer world. But I am interested in the take over of Skype by Microsoft. Why? Because Skype is one of my key communication tools. And I certainly would not want to see it merged as part of the already over-bloated Office suite. Furthermore I do not have an X Box so the idea of integration with the MS gaming machine holds little out for me. Nor do I see myself getting a windows 7 phone even if it does have Skype integrated.

Generally it seems that when big corporations be it Microsoft Apple Google or Yahoo take over these products they at best stagnate. The original developer teams move on to new projects while the large companies struggle to integrate their acquisitions within their present offerings. And I think this is likely to happen to Skype. Microsoft have paid a huge sum to buy a loss making service and will probably spend the first year puzzling over how they might make some money out of it. Technical development will stagnate. Indeed even before the sale the release of Skype 5 is a dubious advance over previous versions (nobody seems to be able to find the toggle swicth between views in the new interface). In fact I suspect the driving rationale behind the Skype 5 redesign was an attempt to get people to pay for video conferencing. I haven’t (although I do pay for calls to landlines and mobiles) and I think I only know one person who has paid.

I suspect one of the reasons  that the paid for video has failed to take off is because it is only really useful if everyone else has got it. That is important. There are other competing services to Skype and it is a fair bet to guess that better competing services will emerge in the near future. Of course they too are going to have the problem of working out how to make any money out of the provision of what people have come to expect as a free service. But once more these services will only become useful if enough people adapt them – in other words if they achieve critical mass. And I have seen little convincing research into how social software services gain the viral take off to gain such mass – especially in the small business and academic research worlds.

Of course one answer would be a move to standards based communication platforms where one service could connect with another. But I don’t see that happening any day soon. So I suspect we are stuck with Skype in the foreseeable future and just have to hope Microsoft are kind to it.

Interesting post by Karen Romeis on identities.

Karyn says:

I have noticed that some of the people with whom I have both and on- and off-line relationship are competent at conducting a single relationship in two spaces. Others less so. In some cases, there is a strange split. There is one relationship going on online and another offline, and that it seems to be ‘not done’ to break that wall…….In cases where people pursue two separate relationships with me, I have come to regard that as a sign of an inability to assimilate an online space into an existing relationship. An indication that there is a level of maturity still to be gained. By and large, this two relationship experience tends to be restricted to those for whom social media tools are little more than toys.

I am not sure it is as simple as that. We are increasingly morphing the digital into all aspects of our lives. But at the same time – just in the way the environment shapes our face to face relationships – then digital tools intermediate digital relationships. And I think that we all have different identities. Such identities are mediated by environments. And I am unsure that it is simple to just ‘assimilate’ an online space into an existing relationship. That on-line space surely mediates the nature of the relationship – off and online. In the comments on her post Karyn says when she talks about maturity she is referring to the maturity of the digital environments we use. But I can see more ‘mature’ digital environments – for instance augmented reality – further enhancing our different identities – rather than leading to a single identity – on or off-line.

It is always sad when lovers break up. especially close lovers with a growing relationship who suddenly fall out with each other. And the educational technology community has certainly has a long love in with Twitter. Twitter for teaching, Twitter for learning, Twitter for developing projects, twitter for maintaining communities and twitter just for nattering with each other. But I foresee a more tempestuous relationship ahead. Why? As the Guardian newspaper reports: “Twitter has amazed and outraged developers by warning them that it will severely curtail their ability to build apps that use its output.” The Guardian quotes Ryan Sarver, the head of platform and API at Twitter as saying:

Twitter will provide the primary mainstream consumer client experience on phones, computers, and other devices by which millions of people access Twitter content (tweets, trends, profiles, etc), and send tweets. If there are too many ways to use Twitter that are inconsistent with one another, we risk diffusing the user experience.

It was just because Twitter opened up its API to third party developers and applications which led to such rapid innovation and experimentation – in education as much as elsewhere. This looks to be over. Sarver might claim this is due to the desire to guarantee the user experience but few will believe that. fairly obviously Twitter want to make money out of their loss making application.  I suspect it is not so much apps they want to make money out of but advertising. and to control advertising they want to control the app market.

As Dave Winer (who has seen all this a few times before) says: “The Internet remains the best place to develop because it is the Platform With No Platform Vendor.” Winer goes on to say:

Facebook may have a huge installed base, but it’s dead to me. I can’t get there. The platform vendor is too active. Same with Twitter, same with Apple. Give me a void, something I can develop for, where I can follow the idea where ever it leads. Maybe there are only a few thousand users. Maybe only a few million. Hey, you can’t be friends with everyone.

And that I guess is the lesson for education. Follow our ideas. See where they lead. Don’t worry about how many users there are. And above all lets work on the platform with no vendor. Education is a public good, not a vendor platform.

But it was good whilst it lasted, Twitter.

I don’t really know why, but I seem to be spending a lot of time at the moment reviewing proposals and contributions for conferences and publications. And whilst there is much to be learned from all the ideas being put forward it is time consuming and sometimes feels a very isolated and perhaps archaic process.

I fond it difficult to decide the standards or criteria I am reviewing against. How important is clarity of thinking, originality, creativity? How important is it that the author includes copious references to previous work? Are we looking for depth or breadth? How important is the standard of English, particularly for those writing in a second or third language?

In this world of social software the whole review process seems somewhat archaic. It relies very much on individuals, all working in isolation. People write an abstract according to a call for proposals (and I am well aware of how difficult it is to write such calls – unless of course it is one of these multi track conferences which just include everything!). The reviews are allocated to a series of individuals for blind review. They do their work in isolation and then according to often subjective criteria, the proposal is accepted or rejected.

OK, sometimes there is the opportunity to make a conditional acceptance based on changes to the proposal. and of course, you are encouraged to provide feedback to the author. But all too often feedback is limited and pressure of time prevents organisers allowing a  conditional acceptance.

How could social software help with this? As usual I think it is a socio technical solution we need to look for, rather than an adoption of technologies per se. Most conferences have adopted software to help with the conference organising and review procedures but as happens all to often that software has been developed to manage existing processes more efficiently with no thought into how we could transform practices.

One big issue is the anonymity of the review procedure. I can see many reasons to support this, but it is a big barrier to providing support in improving submissions. If we move to non blind reviewing, then we could develop systems to support a discourse between submitters and reviewers, where both become part of the knowledge creation process. and in added benefit of such a discourse could be to clarify and make transparent the criteria being used for reviews. reviewers would have more of a role as mentors rather than assessors or gatekeepers.

This would not really require sophisticated technological development. It would really just need a simple booking system to arrange for a review and feedback session, together with video, audio or text conferencing functionality. More importantly perhaps it might help us in rethinking the role of individual and collective work in the academic and scholarly forms of publishing and knowledge development. I suspect a considerable barrier is the idea of the ‘Doctor Father’ – that such a process would challenge the authority of professors and doctorate supervisors. My experience, based on talking to many PhD students, is that the supervisory role does not work particularly well. It was developed when the principle role of universities was research and was designed to induct students into a community of practice as a researcher. With the changing role of universities plus the fact that many students are no longer committed to a long term career in academia (even if they could get a job) such processes have become less than functional. Better I think to develop processes of support based on wider communities than the narrow confines of a single university department.

Today Google Labs released their new data visualisation store. Very impressive it is too, although it is not a straightforward task to register on the site, upload uses an XML format and you cannot download data. But the visualisation is pretty good and Google themselves have linked to a number of large Eurostat data sets.

I have been working on data for the last couple of weeks. I am trying to build a TEBO – a Technology Enhanced Boundary Object (or objects) for explaining Labour Market data to Careers Advice, Information and Guidance (CAIG). Together with my colleagues from the Institute for Employment Research at Warwick University, I have been looking at TEBOs for some time.

Alan Brown explains the conceptual idea behind TEBOs:

The ideas of boundary crossing and tool mediation (Tuomi-Gröhn & Engeström, 2003; Kaptelinin & Miettinen 2005) and situated learning with a close alignment to the importance of a focus upon practice (Brown et al., 1989; Hall, 1996) informed considerations of the role of technologically-enhanced boundary objects in knowledge maturing processes in different contexts. One specific concern is to make visible the epistemological role of symbolic boundary objects in situations in which people from different communities use common artefacts in communication. A fruitful approach to choosing ways to develop particular boundary objects is to focus on what Onstenk (1997) defines as core problems: the problems and dilemmas that are central to the practice of an occupation that have significance both for individual and organisational performance — in this case the problems associated with providing advice relevant for career planning. One method this development project used was therefore to engage in a dialogue with guidance practitioners about common scenarios involving Labour Market Information (LMI) which could inform the development of prototype technologically-enhanced boundary objects (TEBOs). The development … was therefore informed by a consideration of the following issues:

• Importance of developing methods and strategies for co-design with users
• Need for conceptual tools to help people understand the models and ideas which are part of LMI
• Need for a more open pedagogy (than is typical of much existing technology-enhanced learning, and existing workplace training practice)
• A system in which boundary objects are configurable by end-users (practitioners) and by guidance trainers to be used in multiple ways
• Need to build an understanding of how TEBOs may be used in ways that are empowering for practitioners, and ultimately for clients too.

These concerns could be coupled with another set of issues concerning appropriate skill development:

• Need for time for people to interact, reflect, use concepts etc.
• Trying to reach a stage where practitioners have justifiable confidence in the claims they make and can exercise judgement about the value of information when faced with unfamiliar LMI
• Choosing between a range of possible use-contexts
• Decide how to employ support from communication and discussion tools
• Developing and transmitting Labour Market intelligence – importance of communicating to others
• Preconfigure certain ways of thinking through use of scenarios; discussions can point into and lead from scenarios.

In practice it is not so easy to develop such TEBOs. Identifying key problmes is probably the most useful approach. But then there is an issue in accessing different data to visualise as part of the process. A great deal of data is now publicly available. But I am no data specialist and have faced a steep learning curve in understanding and interpreting the data myself. then there is the issue of visualisation – I am mainly using Google Gadgets, although we are also working with Tableau (a powerful tool, but unfortunately only available for Windows) and IBM;s Many Eyes. All these tools are good, but are all extremely finicky about how the data is formatted. We are working with data in xls and Apple’s Numbers but I suspect longer term it would be better to use the Open Source R programming environment.

And the hardest task of all is the storyboarding. At the end of the day we are trying to tell stories with data: TEBOs are a storytelling and exploration approach to learning. So for each TEBO I intend to make a short video explaining the key concepts and showing the various visualizations. We will also provide access to the raw data and to static versions of the graphing, along with explanatory notes. And for each TEBO we will try to construct an interactive visualisation tool, allowing learners to play with the data and displays. I also want to try to build some sort of simulations using the Forio tool. No doubt there is better software (and if anyone has any ideas I would be very grateful). But I sort of feel that the more social software, open source or free tools we can use the better. We want to encourage people to do it for themselves. And they have no money to spend on fancy software tools.We cannot possibly provide access to visualisations of all the data available. But if we cane explain what is possible, hopefully interested CAIG professionals will start there own work. And then who knows – a Careers Guidance data store?

… is about understanding people! This blog post has been written in the back of my mind for a couple of days now, but I still hadn’t managed to put it into words. Last week we had the a Technology … Continue reading →