Archive for the ‘communication’ Category

Projects, groups, networks, collaboration, sharing and social software

January 20th, 2010 by Graham Attwell

Pontydysgu is involved in a number of European projects. Typically, these projects involve partners from five or more organisations in different countries working together around a hared work plan. Projects can last from two to four years.

One of our main roles is to provide technologies to support project development. This is not unproblematic.

Whilst three or four years ago most projects were content with a simple web page giving access to project objectives and results, we have been trying to use technology to improve collaboration between the partners, who due to distance will usually only meet face to face two or three times a year.

Levels of experience and confidence in technologies varies greatly.

One of the biggest changes in the last two years has been the use of Skype and Flash Meeting for regular audio and video communication between meetings. Both are far from ideal. ‘Can you hear me?’ is still the most common sentence to be heard in many of these meetings. Talking participants through the Windows microphone and video set up panels is still a pain. But overall the use of such simultaneous communication tools has changed both the form and intensity of collaboration.

We have also seen a slow move towards using multimedia. The days when the outputs of projects were limited to downlaodable Word or PDF files is passing. More and more project members are experimenting with podcasts and video, although once more levels of expertise and confidence vary greatly.

Platforms have remained problematic. We experimented with ELGG and Joomla before moving to WordPress. The problem with all is that they were really too difficult for project participants to use. We largely failed to break the pattern to project partners ending us their content to put on the site. And without regular participation, project web sites remained largely static, with only flurries of activity as they were updated.

We have also experimented with social software platforms including Ning and Facebook. Ning is relatively easy to use, although limited in terms of design etc. And critically you lose control over your own data, when using externally hosted applications. Facebook groups are great for notification of events etc. but offer little else. Ownership issues are even more problematic.

We have also initiated a number of bulletin boards but these once more require a critical mass of activity before they really become of social use.

The reason we have looked at these platforms is the desire for more sociability in platforms for projects. That includes the look and feel and ease of use, but especially the foregrounding of presence. Who are the members of a project or network. Who are they working with? What are their interests and what are they doing? WordPress blogs are great but the reality is that few participants can be dissuaded to blog regularly on a project platform.We customised WordPress with a plug in called Freefolio and that helped in terms of showing presence but it was still hard showing participants remotely how to use the back end of WordPress.

Our latest experiment is with the Network for Trainers in Europe website.

The Network has the following aims:

  • Provide an opportunity for exchanging experiences and knowledge though an easy to use web portal. Enable policy makers, managers and trainers to access ideas, materials and opportunities for professional development.
  • Undertake a small-scale survey of the work of trainers and their professional support.
  • Provide access to research and ideas through the organisation of workshops and on-line conferences.
  • Enhance the quality of support for trainers by sharing effective practice.
  • Stimulate new approaches to the training of trainers related to the concept of lifelong learning, knowledge sharing and peer learning.
  • Encourage researchers and trainers to share information and materials based on practical experience.
  • Bring together research and practice from different projects and initiatives throughout Europe.

Essentially the network is designed to bring people interested in the training and support of trainers together to share materials and experiences. We have migrated from the previous WordPress Freefolio site to Buddypress. And although the site is by no means finished (especially the stylingl, NB setting up new accounts is suspended at moment but will be back on by the weekend), I am enthusiastic about the potential of Buddypress. Firstly Buddypress is centred around people and the activities of members, offering much functionality often associated with commercial social software sites. secondly it is easy to use, with little need for users ever to go to the back end. thirdly, through the affordances of the individual and group wires (walls), friending etc. it makes it easy for members to contribute through gesturing rather than being forced to write substantial blog posts.

The proof of the pudding is of course in the eating. Will members use the new site. To some extent that will depend of what activities the project undertakes. But it will be very interesting to see if the use of a full blown social networking application can lead to enhanced communication and collaboration between researchers and trainers drawn form every European country.

Changing Practice

January 12th, 2010 by Cristina Costa

Today’s been a complicated day, if for nothing else because I hate chairing meetings!!!!!  On top of that this was a meeting that touched on a very sensitive area: changing practice. Although this allows me to kind of stick my nose into someone else’s practice and look at ways how it could be improved, especially […]

Social networks – not new but different

January 11th, 2010 by Graham Attwell

An interesting post by Tim Kasteele on Networks and the Information Glut. Tim links to the video above by Dan Edelstein showing the social networks of correspondence among 18th Century scientists:

As Tim says:

“It’s great research that illustrates some important points:

  • When we talk about ’social networks’ we don’t just mean facebook and twitter. People have always functioned within networks, and these have always been important in the development and spread of ideas. James Fowler makes this same point in his interview with Stephen Colbert.
  • Ideas diffuse through networks. The structure of the networks through which we are trying to get our ideas to spread has a significant influence on the diffusion of our innovations. Our connections within the network can enhance or hinder our ability to get our ideas to spread. One of the reasons that Darwin gets credited with the idea of evolution through natural selection instead of Alfred Russell Wallace is that Darwin’s connections within the scientific community at the time were more numerous, more widespread, and better.
  • Even though we often feel like we’re overwhelmed with information and data to be absorbed, the information glut is nothing new. Think about the volume of connections shown in the video. Or think about Charles Darwin – over the course of scientific career he sent over 15,000 letters. It’s safe to assume that he received just as many. Think about how much time he would have spent reading & writing letters, and how much new information and ideas would have been included in that – it’s probably more than we’re spending writing our blogs, updating our statuses and twittering. In fact, if you just look at the networks, you might argue that Darwin was the Chris Brogan of the 19th Century.”

Of course Tim is right in saying that social networks are not new. But it may be worth considering what has changed through the spread of social software powered networks.

One change is speed. I do not know how fast the post was in the 19th Century (probably no slower than today 🙂 ) but today’s communication is almost instant. When I have finished this post I will press the publish button and the article is in the open. I wonder though if the speed of communication is leading to less reflection on what we are writing.

There are changes in power relations. Notwithstanding Facebook’s claim to own our data and to control our privacy, today we can all publish our ideas, rather than in the past when publishing was limited to those with money or to selected researchers and writers.

Moreover Twitter, blogs and wikis have opened up access to ideas. Perhaps more important than access to scholarly writing such as papers is access to discourses as they happen.

Of course, the use of new media raises the question of form and content. I can very much imagine that Darwin would have loved to have a wiki for his research. I can imagine him blogging from his iPhone in the Guadaloupe Islands. Twitter could have been useful for sending messages back home but I am not so sure it has the same affordances as a letter. Mind, Jo says Darwin might have Twittered “Got new theory, check out my new blog on it”. I am not so sure.

One question which would be very interesting to see is the patterns and interaction between social networks. My guess is that today we have denser patterns of overlapping networks – though I may be wrong.

And one of the most interesting things about today’s forms of social networks is the straying between discipline areas. Whilst I guess 19th century networks tended to be organised in fairly strict disciplinary or subject groups, today’s networks tend to wander across different subject areas and domains. It seems Time Kasteele is in the French department at Stanford. And when his video came to an end up came the video on Welsh and the importance of minority languages which we are currently featuring featuring on the front page of this site.

Rules of Rhetoric?

January 10th, 2010 by Graham Attwell

One of the worst things about conferences is the poor quality of presentations. And whilst we send students on compulsory research skills courses (and I am ambiguous about the value of many of these) we do not teach them how to make a good presentation.

In an age of multimedia, live performances, for that is what a conference presentation is, have to have added value over the paper copy, the blog or the video. Why go to a lecture if all the lecturer does it read her or his notes which are online anyway?

The European Educational Research Association‘s Emerging Researchers Network has provided this advice sheet – in a file somewhat oddly entitled Rules for Rhetoric and written by Prof. Dr. Meinert A. Meyer from the University of Hamburg, Germany- for those presenting at its annual pre-conference to the main European Conference for Educational Research.  I don’t see though, why it is only being offered to emerging researchers. ECER should provide this advice sheet for everyone?

I am not sure about producing a written text though. I think a series of bullet point notes may be better. And – talking of bullet points – try not to use them on slides. Slides should be there to add to your presentation – not to duplicate visually what you are saying. See the powerpoint as an extra channel to add richness to our spoken word. I would also bring the last point – on what message you are telling to the top. I would then suggest producing a  storyboard of your presentation and use that storyboard to think about your oral presentation, the images you will use and the words you will use on your slides.

  1. “If you have a time slot of 15 Minutes, this means that you can produce 3 or – at most – 4 pages of written text, Times new Roman 12, one and a half lines distance. (Don’t forget the time you need to show and explain your figures and diagrams.)
  2. You should prepare your presentation with a written version, but after that you should speak freely, addressing your audience, not your laptop. Make sure that you do not reduce your eye contact to one or two persons or to only one half of the audience.
  3. Try to speak as simple and down to earth as possible. The majority of your listeners does not have pre-information concerning your topic, your special interest and focus. A list of keywords/a crib is helpful for that, and – of course – practice. Talk to the mirror; tell your friends what you have to say, as simple and understandable as possible.
  4. It is helpful to have your presentation videotaped, in advance, and to analyse it carefully. Please watch the rhetoric of your presentation. Are you slow enough? How many “ehms”, “okays” et cetera did you produce? How many break downs of sentences did you produce? Can you reduce their number?
  5. Very many presenters produce power point slides with too much information and with too small letters. Use size 24, fat, as a rule, and size 18, fat, as the absolute minimum.
  6. Don’t produce a full version of your paper on slides and read that out. This is the best guarantee for a boring presentation. I suggest not more than 12 slides for 15 minutes.
  7. Avoid reading your text at full speed. Even though it my be that you yourself understand what you say, the listeners won’t.
  8. Make sure that your time for discussion equals your presentation time. Good presentations always have ample time afterwards. (You may have a few slides in reserve, in case the listeners ask you what you would have liked to integrate into the paper if you had had more presentation time.)
  9. You should be able to say, in one sentence, what your message is/what the gist of your story is.”

Has anyone any other advice for improving conference presentations?

Framing curricula for Open Education

January 5th, 2010 by Graham Attwell

More on scoping Open Education. In this series of blog posts I am trying to extend beyond our present focus on Open Educational Resources and look at the different dimensions of Open Education. These include include artefacts and tools, communities, Curriculum, pedagogy and the organisation and recognition of learning

I am not going to try to define any of these, still less to try to put forward any form of construct for measuring openness. Instead I want to try to explore the dimensions of these different ways of understanding open education and what they might mean in practice.

I have already written extensively on the artefacts and tools which mediate activities and learning. Artefacts and tools include Open Educational Resources and open repositories, cloud and social software as well as Personal Learning Environments.

What is missing at the moment is easy tools for resource discovery (Google is still fairly poor at finding Open Educational Resources).

Communities to support Open Education are more problematic. Institutional communities remain largely limited to those enrolled on a particular course. As David Wiley has pointed out one of the problems of Virtual Learning environments is that the tools and artefacts of such groups are usually deleted at the end of a particular course..

And, of course, we have seen the emergence of communities of practice around different topics, practices and occupations. Such communities are by definition emergent (as practices evolve) and vary greatly in structure and purpose.

According to Wenger, a community of practice defines itself along three dimensions:

  • What it is about – its joint enterprise as understood and continually renegotiated by its members.
  • How it functions – mutual engagement that bind members together into a social entity.
  • What capability it has produced – the shared repertoire of communal resources (routines, sensibilities, artefacts, vocabulary, styles, etc.) that members have developed over time.

Rather than looking to learning as the acquisition of certain forms of knowledge, Jean Lave and Etienne Wenger in their book “Situated learning: Legitimate peripheral participation” have tried to place it in social relationships – situations of co-participation. As William F. Hanks puts it in his introduction to their book: ‘Rather than asking what kind of cognitive processes and conceptual structures are involved, they ask what kinds of social engagements provide the proper context for learning to take place’. It is not so much that learners acquire structures or models to understand the world, but they participate in frameworks that that have structure. Learning involves participation in a community of practice. And that participation ‘refers not just to local events of engagement in certain activities with certain people, but to a more encompassing process of being active participants in the practices of social communities and constructing identities in relation to these communities’

Lave and Wenger see the process of integration in communities as coming through involvement around practice – what they called legitimate peripheral participation. And evidence suggests that may work well for many learners, particularly those in vocational education and training. However it may be far more problematic for academic education or for those whose learning needs (or desires) lay outside present participation in am occupational practice.

We also have a growing number of free and open online courses. However there still remain issues.  Firstly, participating in a community of practice, particularly a dispersed community using technologies for communication, does not necessarily provide access to the support learners’ may need. We still lack is an easy way of peer matching for learners – what Vygotsky called a “More Knowledgeable Other.”  As Illich said in 1971: “It is amazing that such a simple utility has never been used on a broad scale for publicly valued activity.”

Secondly – and even if a leaner has managed to develop their own Personal Learning Network and has configured their Personal Learning Environment – there remains the issue of how to structure their learning. Traditionally learning has been structured around curricula or course outcomes. Yet traditional curricula, based on expert knowledge of a domain area may not be appropriate to present day needs characterised by the ready availability of information through the internet or indeed to the ideas of open education providing increased leaner autonomy. Dave Cormier says that the present speed of information based on new technologies has undermined traditional expert driven processes of knowledge development and dissemination. The explosion of freely available sources of information has helped drive rapid expansion in the accessibility of the canon and in the range of knowledge available to learners. We are being forced to re-examine what constitutes knowledge and are moving from expert developed and sanctioned knowledge to collaborative forms of knowledge construction. Social learning practices are leading to new forms of knowledge discovery. Cormier sees a movement from expert defined curricula to community based curricula but does not elaborate on how this process might happen.

In putting forward a metric for measuring openness in education, George Siemens talks about the “Systemic integration of openness – i.e. openness is part of the curriculum development process, not as an after market add on.” However, this would appear to be an appeal for transparency in the development process and for linking curriculum development to Open Educational Resources, rather than a basis for open education curricula.

The work of Joss Winn and Richard Hall has probably not received as much attention as it deserves. Joss Winn is particularly concerned with the dependency on tools and services underpinned by oil and technocentric economic, social and educational development in a world faced by growing uncertainties due to declining oil production. In a long blog post entitled “Towards a resilient curriculum for HE”, Richard Hall considers how curricula could prepare learners to deal with uncertainty and change. He also refers to the UK JISC funded Learning Literacies for the Digital Age project. The project final report highlighted the urgency of supporting a differentiation of identities and engagements in multiple spaces:

“there is a tension between recognising an ‘entitlement’ to basic digital literacy, and recognising technology practice as diverse and constitutive of personal identity, including identity in different peer, subject and workplace communities, and individual styles of participation.”

Hall continues

“Illich saw this as critical and believed that a “convivial society should be designed to allow all its members the most autonomous action by means of tools least controlled by others”, in order to overcome regimentation, dependence, exploitation, and impotence. He saw tools as mediating relationships, and as emancipatory where mastery of them in a specific context could be achieved.

There is a complex interplay between the theoretical opportunities of social media for personal emancipation through engagement in contexts for narrative and authorship, and our understanding of how those tools are deployed and owned in reality …. One key issue is how technologies are (re)claimed by users and communities within specific contexts and curricula, in-line with personal integration and enquiry, and in an uncertain world.”

Richard Hall goes on to look at “how to frame a curriculum that enables individuals-in-communities to learn and adapt, to mitigate risks, to prepare for solutions to problems, to respond to risks that are realised, and to recover from dislocations. This demands curricula that may be:

  • authentic and meaningful, framed by decision-making and agency;
  • enquiry-based, in which skills, approaches, decisions and actions are developed and tested in real-world situations that demonstrate complexity and context;
  • cross-disciplinary, and linked to a guild or craft-style experience rather than a Fordist, factory approach;
  • negotiated in scope, governance and delivery within authentic, rather than false, communities;
  • accredited through the specification of expertise and experience developed within real-world processes and outcomes;
  • framed by mentoring and coaching; and
  • focused upon co-governance, rather than co-creation”

In seeking to frame a curriculum to allow individuals in communities to deal with the challenges of the changing environment, Hall puts forward the basis for curricula design for Open Education.

The ideas put forward by Richard Hall are remarkably similar to those advanced by Willem Wardekker in comparing Critical and Vykotskian ideas of education.

Wardekker outlines key aspects of Vygotsky’s theory:

  • Identity becomes understandable only in connection with social relations.
  • Vygotskian theory has the ability of conceptualizing the plurality of such relations. It can recognize that positions, perspectives, and cultural resources may be inconsistent with each other without one or more of them being false.
  • Plurality may be seen in Vygotskian theory not only as a characteristic of society, but also as a characteristic of human personality.  It is not the social structures themselves that are internalized, but the meaning the individual learns to give to these structures in its interaction with others and in relation to what it has learned before. Internalization is an activity of meaning-giving and digestion … Learning does not mean being fitted with a totally new repertoire of behavior; it consists of qualitative changes in an already existing repertoire. At the same time, learning means learning about yourself: building perspectives on yourself in relation to the learning situations you find yourself in. This may generate a certain continuity, without taking the form of a unified perspective which could be called identity in the accepted sense. In different situations, before different audiences, the individual may be guided by different perspectives which may be partially incompatible. Nor does learning have a definite end; as long as there is contradiction in the social relations, learning occurs and identity keeps changing.

Vygotskian theory, says Wardekker, “has a positive attitude towards such change. … This holds on the individual level (that is, the individual development does not have an end) as well as on the level of society (we can only speak of ‘history’ if and where development takes place).”

Wardekker goes on to look at openness in relation to education.

“In the course of his or her development, each individual learns to handle the facts of change and contradiction in a certain way: either negating them or valuing them negatively, or seeing them as opportunities for development and using them in a positive way. Thus, individuals learn, or do not learn, to manage their own development and that of cultural resources. Education can play a crucial part here by stimulating certain ways of handling contradictions. The stimulation Vygotsky-oriented educators offer will go not in the direction of consistency but of openness. Contradictions should not be resolved or covered too soon. A ‘pluralist attitude’ (Rang, 1993) is an aim of education here. Ideology critique is aimed at situations which impede openness.”

These ideas can provide a starting point for a discussion around curricula for Open Education.  Key is the idea of authentic learning in engagement with real-world situations that demonstrate complexity and context. Open education can support learners in developing and exploring their own identities through developing meanings and coping with change and contradictions, both in their own personal contexts and in relation to wider society.

Extraordinary Educators

November 29th, 2009 by Cristina Costa

Today a really good friend of mine emailed to tell me about her impressions on a conference she has recently been to about innovation and creativity.
Her thoughts and feelings about it are interesting…what (I think) she let us read in between the lines of her reflection is even richer.
For those who can’t read Portuguese, Teresa […]

Twitter and Flickr in 5 Minutes

February 25th, 2009 by Cristina Costa

I thoroughly enjoyed today’s session as part of Buth’s workshop. There were very though provoking questions there! It is great to connect to new people all the time…it’s just brilliant to be challenged by people’s ideas and experiences. It makes me think, it helps me reflect, and most important it helps me see things from […]

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    Racial bias in algorithms

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    This week, Twitter apologised for racial bias within its image-cropping algorithm. The feature is designed to automatically crop images to highlight focal points – including faces. But, Twitter users discovered that, in practice, white faces were focused on, and black faces were cropped out. And, Twitter isn’t the only platform struggling with its algorithm – YouTube has also announced plans to bring back higher levels of human moderation for removing content, after its AI-centred approach resulted in over-censorship, with videos being removed at far higher rates than with human moderators.


    Gap between rich and poor university students widest for 12 years

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    The gap between poor students and their more affluent peers attending university has widened to its largest point for 12 years, according to data published by the Department for Education (DfE).

    Better-off pupils are significantly more likely to go to university than their more disadvantaged peers. And the gap between the two groups – 18.8 percentage points – is the widest it’s been since 2006/07.

    The latest statistics show that 26.3% of pupils eligible for FSMs went on to university in 2018/19, compared with 45.1% of those who did not receive free meals. Only 12.7% of white British males who were eligible for FSMs went to university by the age of 19. The progression rate has fallen slightly for the first time since 2011/12, according to the DfE analysis.


    Quality Training

    From Raconteur. A recent report by global learning consultancy Kineo examined the learning intentions of 8,000 employees across 13 different industries. It found a huge gap between the quality of training offered and the needs of employees. Of those surveyed, 85 per cent said they , with only 16 per cent of employees finding the learning programmes offered by their employers effective.


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