Archive for the ‘Communities of Practice’ Category

MOOCs: a Model for Open Education?

May 23rd, 2011 by Graham Attwell

The idea of Open Education has come a long way in the last two years. Massive Online Open Courses are becoming more common (with the announcement of the “mother of all MOOCs” on Change: Education, Learning and Technology exciting great interest in the edu-blogosphere), conferences and seminars being streamed online and Open Educational Resources have entered the mainstream.

What has been learned in this process?

Firstly the model of courses which are free to participants but charge for institutional enrollment and for certification appears to be gaining traction. How far this can go depends I guess on the extent that participation (and recording of work) becomes recognised as achievement. It will also depend on how much value universities and other institutions think they can gain (or stand to lose) through such a model.

Secondly most of these programmes are using all manner of social software and Open Source applications. There seems to be a growing practice of hanging programmes together around open webinars, with students using their own blogs or other social software for their personal work. One of the less successful experiments seems to be attempts to integrate VLEs, especially Moodle, within MOOCs. Participants are being encouraged to develop their own Personal Learning Environments as part of the process.

Thirdly such initiatives place great emphasis on peer support for learning, with a greater or lesser extent of formal learning support and formalization of networks. One greatly encouraging development is the blurring of the boundary between teachers and learners. Another is the involvement of people form different organisations in leading, facilitating or stewarding such programmes. Most stewards or facilitators are not being paid, although I suspect at present this is being accepted by institutions as a legitimate part of their work as researchers. Whatever, this is resulting in a weakening of institutional boundaries and the emergence of stronger communities of practice.

There also seems to be considerable pedagogic innovation, with a willingness to explore new ways of learning. Especially encouraging is the use of multi media, which although promised in so many formal elearning programmes, has seldom really happened.

Now comes the big question. Can the experience gained from the MOOCs be extended to provide a transferable and scalable model for Open Education.

I’ve already talked about the issue of recognition which I see not so much as a question of assessment but of social recognition of achievement. But there are other open issues. How do we deal with language barriers? More critically, most participants in the early MOOCs seem to be professionals, teachers and researchers already engaged in online learning or multi media and / or students. In other words, people with a fair degree of competence in communicating through on-line media. The model is based on a large degree of self motivation and is reliant on learners being able to manage both their own learning and able to develop their own support networks. This is a pretty big limitation.

I see two ways to deal with this. One is to provide more formal and institutional support through participation in MOOCs becoming part of courses on which learners are already enrolled and their host institution providing support. This idea is already being suggested for the Change: Education, Learning and Technology MOOC. The second is through developing more fomalised individual and group mentoring and support systems. At the moment, we are tending to focus on presenters as the key people in facilitating the online programmes. But such a second layer of mentors could play the critical role, and providing such mentoring could be a key part of Continuing Professional Development for teachers and trainers. In other words, a win, win situation.

Social software and academic reviews

February 27th, 2011 by Graham Attwell

I don’t really know why, but I seem to be spending a lot of time at the moment reviewing proposals and contributions for conferences and publications. And whilst there is much to be learned from all the ideas being put forward it is time consuming and sometimes feels a very isolated and perhaps archaic process.

I fond it difficult to decide the standards or criteria I am reviewing against. How important is clarity of thinking, originality, creativity? How important is it that the author includes copious references to previous work? Are we looking for depth or breadth? How important is the standard of English, particularly for those writing in a second or third language?

In this world of social software the whole review process seems somewhat archaic. It relies very much on individuals, all working in isolation. People write an abstract according to a call for proposals (and I am well aware of how difficult it is to write such calls – unless of course it is one of these multi track conferences which just include everything!). The reviews are allocated to a series of individuals for blind review. They do their work in isolation and then according to often subjective criteria, the proposal is accepted or rejected.

OK, sometimes there is the opportunity to make a conditional acceptance based on changes to the proposal. and of course, you are encouraged to provide feedback to the author. But all too often feedback is limited and pressure of time prevents organisers allowing a  conditional acceptance.

How could social software help with this? As usual I think it is a socio technical solution we need to look for, rather than an adoption of technologies per se. Most conferences have adopted software to help with the conference organising and review procedures but as happens all to often that software has been developed to manage existing processes more efficiently with no thought into how we could transform practices.

One big issue is the anonymity of the review procedure. I can see many reasons to support this, but it is a big barrier to providing support in improving submissions. If we move to non blind reviewing, then we could develop systems to support a discourse between submitters and reviewers, where both become part of the knowledge creation process. and in added benefit of such a discourse could be to clarify and make transparent the criteria being used for reviews. reviewers would have more of a role as mentors rather than assessors or gatekeepers.

This would not really require sophisticated technological development. It would really just need a simple booking system to arrange for a review and feedback session, together with video, audio or text conferencing functionality. More importantly perhaps it might help us in rethinking the role of individual and collective work in the academic and scholarly forms of publishing and knowledge development. I suspect a considerable barrier is the idea of the ‘Doctor Father’ – that such a process would challenge the authority of professors and doctorate supervisors. My experience, based on talking to many PhD students, is that the supervisory role does not work particularly well. It was developed when the principle role of universities was research and was designed to induct students into a community of practice as a researcher. With the changing role of universities plus the fact that many students are no longer committed to a long term career in academia (even if they could get a job) such processes have become less than functional. Better I think to develop processes of support based on wider communities than the narrow confines of a single university department.

Story telling with Data

February 18th, 2011 by Graham Attwell

Today Google Labs released their new data visualisation store. Very impressive it is too, although it is not a straightforward task to register on the site, upload uses an XML format and you cannot download data. But the visualisation is pretty good and Google themselves have linked to a number of large Eurostat data sets.

I have been working on data for the last couple of weeks. I am trying to build a TEBO – a Technology Enhanced Boundary Object (or objects) for explaining Labour Market data to Careers Advice, Information and Guidance (CAIG). Together with my colleagues from the Institute for Employment Research at Warwick University, I have been looking at TEBOs for some time.

Alan Brown explains the conceptual idea behind TEBOs:

The ideas of boundary crossing and tool mediation (Tuomi-Gröhn & Engeström, 2003; Kaptelinin & Miettinen 2005) and situated learning with a close alignment to the importance of a focus upon practice (Brown et al., 1989; Hall, 1996) informed considerations of the role of technologically-enhanced boundary objects in knowledge maturing processes in different contexts. One specific concern is to make visible the epistemological role of symbolic boundary objects in situations in which people from different communities use common artefacts in communication. A fruitful approach to choosing ways to develop particular boundary objects is to focus on what Onstenk (1997) defines as core problems: the problems and dilemmas that are central to the practice of an occupation that have significance both for individual and organisational performance — in this case the problems associated with providing advice relevant for career planning. One method this development project used was therefore to engage in a dialogue with guidance practitioners about common scenarios involving Labour Market Information (LMI) which could inform the development of prototype technologically-enhanced boundary objects (TEBOs). The development … was therefore informed by a consideration of the following issues:

  • Importance of developing methods and strategies for co-design with users
  • Need for conceptual tools to help people understand the models and ideas which are part of LMI
  • Need for a more open pedagogy (than is typical of much existing technology-enhanced learning, and existing workplace training practice)
  • A system in which boundary objects are configurable by end-users (practitioners) and by guidance trainers to be used in multiple ways
  • Need to build an understanding of how TEBOs may be used in ways that are empowering for practitioners, and ultimately for clients too.

These concerns could be coupled with another set of issues concerning appropriate skill development:

  • Need for time for people to interact, reflect, use concepts etc.
  • Trying to reach a stage where practitioners have justifiable confidence in the claims they make and can exercise judgement about the value of information when faced with unfamiliar LMI
  • Choosing between a range of possible use-contexts
  • Decide how to employ support from communication and discussion tools
  • Developing and transmitting Labour Market intelligence – importance of communicating to others
  • Preconfigure certain ways of thinking through use of scenarios; discussions can point into and lead from scenarios.

In practice it is not so easy to develop such TEBOs. Identifying key problmes is probably the most useful approach. But then there is an issue in accessing different data to visualise as part of the process. A great deal of data is now publicly available. But I am no data specialist and have faced a steep learning curve in understanding and interpreting the data myself. then there is the issue of visualisation – I am mainly using Google Gadgets, although we are also working with Tableau (a powerful tool, but unfortunately only available for Windows) and IBM;s Many Eyes. All these tools are good, but are all extremely finicky about how the data is formatted. We are working with data in xls and Apple’s Numbers but I suspect longer term it would be better to use the Open Source R programming environment.

And the hardest task of all is the storyboarding. At the end of the day we are trying to tell stories with data: TEBOs are a storytelling and exploration approach to learning. So for each TEBO I intend to make a short video explaining the key concepts and showing the various visualizations. We will also provide access to the raw data and to static versions of the graphing, along with explanatory notes. And for each TEBO we will try to construct an interactive visualisation tool, allowing learners to play with the data and displays. I also want to try to build some sort of simulations using the Forio tool. No doubt there is better software (and if anyone has any ideas I would be very grateful). But I sort of feel that the more social software, open source or free tools we can use the better. We want to encourage people to do it for themselves. And they have no money to spend on fancy software tools.We cannot possibly provide access to visualisations of all the data available. But if we cane explain what is possible, hopefully interested CAIG professionals will start there own work. And then who knows – a Careers Guidance data store?

Serious Social Networking

January 24th, 2011 by Graham Attwell

The Guardian newspaper points to a so called ‘backlash’ against social networking, expressed in a number of recent academic studies and books. And to an extent, I agree. I suspect the novelty factor has worn off. That does not mean social networking is dead, far from it. But it does mean we are slowly evolving an ecosystem of social networking and I am not sure that the Facebook model, driven by the desire to monetarise a huge user base will survive in the long term.

Instead I see two trends. With applications like Facebook, or whatever succeeds it, friends will return to being friends. People we know, people we want to socialise with, be it family and friends we see regularly face to face or friends in distributed networks.

The second will be the growth of social networks based on shared interests and shared practice. Of course this is nothing new. The early days of the web spawned many wonderful bulletin boards with graphics being based on the imaginative use of different text and fonts. Ning led to the explosion of community sites whilst it remained free. But now we are seeing the evolution of free and open source software providing powerful tools for supporting interest and practice based communities.

Cloudworks, developed by the UK Open University has now released an installable version of their platform. Buddypress seems to have developed a vibrant open source community of developers.And I am greatly impressed by QSDA, the Open Source Question and Answer System. Quora is all the hype now. But like so many of these systems, it will be overrun not so much by machine driven spam, but by the lack of a  shared community and purpose.

According to Ettiene Wenger, a community of practice defines itself along three dimensions:

  • What it is about – its joint enterprise as understood and continually renegotiated by its members.
  • How it functions – mutual engagement that bind members together into a social entity.
  • What capability it has produced – the shared repertoire of communal resources (routines, sensibilities, artefacts, vocabulary, styles, etc.) that members have developed over time.

Open Source networking tools can allow us to support that shared repertoire of communal resources. I am working on the development of open and linked data for careers guidance and counselling. it is a fairly steep learning curve for me in terms of understanding data. And one of the bests sites I have found is Tony Hirst’s Get the Data site, only launched a week ago and based on the QSDA software, but already providing a wealth if freely contributed ideas and knowledge.

it is this sort of development that seems to me to be the future for social networking.

Solidarity with the students

November 13th, 2010 by Jenny Hughes


Graham and I have just got back to Germany after a meeting of the Politics project team in Cardiff. We were following Wednesday’s demonstrations against the proposed hike in university fees live on TV at Cardiff airport – both of us getting very excited and cheering a lot.

The occupation of the Conservative Party headquarters in London was an impressive piece of collective action so to all those involved in the organisation and to all those that turned up on the day, a message of support from Pontydysgu!

However, it did make me wonder how we ever used to do all this without mobile phones, computers or social networking media. Apart from using print media, I seem to remember a lot of organising time spent in public telephone boxes pressing button A and button B. In fact, one of my early ICT competences was learning how to tap the receiver rest up and down to mimic the operation of the dial in order to save the 4d (less than 2p) it cost.

Lanyrd and designing applications to support Communities of Practice

November 5th, 2010 by Graham Attwell

Last night I spent a hour or so playing with new social software startup, Lanyrd. And I love it. Why?

Well I logged in or rather pressed a button saying something like login with Twitter and there I was. No filling in forms or making up passwords. And there straight away was a message for me:

Hi there! we have had a look at conferences your friends on twitter are going to, perhaps you might like to go too.

And indeed, apart from the lack of time I might well want to go. So the site is already personalised for me based on the ideas and knowledge of my friends. Pretty good. But more important is the site is useful to me: it contains information and knowledge and links to people which will and already does form an integral and useful part of my work practice. In other words, it makes my work easier. That is because it is based on the artefacts and practice of my community of practice, of the people like me who work in technology enhanced learning, knowledge development and teaching and learning. This isn’t a friends site for everyone – of you do not go to conferences then Lanyrd offers little to you. But this surely has to be the future of social software.of niche sites based on the practices, concerns and artefacts of particular communities of practice.

Other things I liked. The site is very open. Anyone is free to add and edit on the wikipedia shared knowledge principle. And the FA (not a TOSS( says anyone is free to scrape the site and get information out in any way they wish.

Obviously on a roll, developers Simon Willison and Natalie Downe are rapidly adding more features allowing the use of the site to accumulate the outcomes of conferences, be they papers, videos, presentations or other artefacts. Once more they are building the site around the practices and artefacts of the research community.

And finally the site is simple and intuitive to use and attractively designed. A lot of thought (and code) has gone into making it easy to use – for instance the ability to cut and stick from Open Office (or Office)without inserting any horrible formatting code.

What are the drawbacks? The major weakness is base don its very strength. The site relies on your Twitter friends for its recommendations. And by no means all – or even a majority – of the research community are on Twitter, especially outside technology focused subject areas.  Even the Educa Online Berlin conference, for just the kind of people you would think would be attracted to Lanyrd, has only 16 attendees signed up, despite there being some 2000 delegates enrolled for the conference. But it is early days yet. Lanyrd was only launched in August. And I can see that in a few months it will become an essential tool in our community – especially when they launch the API to the site.

This has got me thinking about design – how can we capture the practices of other communities – particularly in relation to work and learning and design social applications around other aspects of their practice. I think one big lesson from Lanyrd is that more is not, always better. Lanyrd does not try to do everything for researchers bu8t takes am (important) part of their practice and does it better.

A question of trust …?

August 30th, 2010 by Cristina Costa

Trust is a subject I have been thinking a lot about lately. We have been discussing it on the Philosophy Friday (#PF600) David Roberts and Emma Coleman host at the University of Salford. And recently I have also been discussing it with my colleague Pascal Venier. It is an important matter in everyone’s professional and […]

Critical Literacies, Pragmatics and Education

June 17th, 2010 by Graham Attwell

Yesterday, together with my colleague Jenny Hughes, I made a presentation to participants in the Critical Literacies course being run by Rita Kop and Stephen Downes as part of their ongoing research project on Personal Learning Environments.

The course blog says: “Technology has brought changes to the way people learn and some “critical literacies” are becoming increasingly important. This course is about these critical literacies. Critical, as the course is not just about finding out how to use the latest technologies for learning, but to look critically at the Web and its underlying structures. Literacies, as it is more about capabilities to be developed than about the acquisition of a set of skills. It is all about learning what is needed to develop confidence and competence, and to feel capable of negotiating an ever changing information and media landscape.”

Our presentation was on pragmatics. Pragmatics, we said is a sub field of linguistics which studies the ways in which context contributes to meaning.

Today we have made a short version of the presentation as a slidecast. In the presentation we explore different ideas about context in education. In the final part of the presentation we look at Personal Learning Environments and how they relate to issues of meaning and context.

The introductory and end music is from an album called Earth by zero-project. it can be downloaded from the excellent Jamendo web site.

Integrating technology into researcher training

May 29th, 2010 by Cristina Costa

Two months ago or so I was challenged to submit a case study to the VITAE Integrating Technology in research training Workshop, which I did. It ended up being accepted and on Thursday I presented it.

A shared space for research
View more presentations from Cristina Costa.

As it often happens, after presenting it I keep mulling over […]

How we use technology and the Internet for learning

April 26th, 2010 by Graham Attwell

Here is the other part of the paper on the future of learning environments which I serialised on this web site last week. In truth it is the section I am least happy with. My point is that young people (and not just young people) are using social software and Web 2.0 technologies for work, play and learning outside institutions. Furthermore the pedagogic approaches to such (self-directed) learning are very different than the pedagogic approaches generally adopted in schools and educational institutions. Social networking is increasingly being used to support informal learning in work. The issue is how to show this. there are a wealth of studies and reports – which ones should I cite. And I am aware that there is a danger of just choosing reports which back up my own ideas. Anyway, as always, your comments are very welcome.

Web 2.0 and Bricolage

Web 2.0 applications and social software mark a change in our use of computers from consumption to creation. A series of studies and reports have provided rich evidence of the ways young people are using technology and the internet for socialising, communicating and for learning. Young people are increasingly using technology for creating and sharing multi media objects and for social networking. A Pew Research study (Lenhart and Madden, 2005) found that 56 per cent of young people in America were using computers for ‘creative activities, writing and posting of the internet, mixing and constructing multimedia and developing their own content. Twelve to 17-year-olds look to web tools to share what they think and do online. One in five who use the net said they used other people’s images, audio or text to help make their own creations. According to Raine (BBC, 2005), “These teens were born into a digital world where they expect to be able to create, consume, remix, and share material with each other and lots of strangers.”

Such a process of creation, remixing and sharing is similar to Levi Struass’s idea of bricolage as a functioning of the logic of the concrete. In their book ‘Introducing Levi Strauus and Structural Anthropology’, Boris Wiseman and Judy Groves explains the work of the bricoleur:

“Unlike the engineer who creates specialised tools and materials for each new project that he embarks upon, the bricoleur work with materials that are always second hand.

In as much as he must make do with whatever is at hand, an element of chance always enters into the work of the bricoleur……

The bricoleur is in possession of a stock of objects (a “treasure”). These possess “meaning” in as much as they are bound together by a set of possible relationships, one of which is concretized by the bricoleur’s choice”.

Young people today are collecting their treasure to make their own meanings of objects they discover on the web. In contrast our education systems are based on specialised tools and materials.

Social networking

It is not only young people who are using social networks for communication, content sharing and learning. A further survey by Pew Internet (Lenhart, 2009) on adults use of social networking sites found:

  • 79% of American adults used the internet in 2009, up from 67% in Feb. 2005
  • 46% of online American adults 18 and older use a social networking site like MySpace, Facebook or LinkedIn, up from 8% in February 2005.
  • 65% of teens 12-17 use online social networks as of Feb 2008, up from 58% in 2007 and 55% in 2006.
  • As of August 2009, Facebook was the most popular online social network for American adults 18 and older.
  • 10-12% are on “other” sites like Bebo, Last.FM, Digg, Blackplanet, Orkut, Hi5 and Match.com?

Lest this be thought to be a north American phenomena, Ewan McIntosh (2008) has provided a summary of a series of studies undertaken in the UK (Ofcom Social Networking Research, the Oxford Internet Institute’s Internet Surveys, Ofcom Media Literacy Audit).

The main use of the internet by young people, by far, is for learning: 57% use the net for homework, saying it provides more information than books. 15% use it for learning that is not ’school’. 40% use it to stay in touch with friends, 9% for entertainment such as YouTube.

Most users of the net are using it at home (94%), then at work (34%), another persons house (30%) or at school (16%). Only 12% use public libraries and 9% internet cafés. Most people’s first exposure to the web is at home.

A further survey into the use of technology for learning in Small and Medium Enterprises found few instances of the use of formal educational technologies (Attwell, 2007). But the study found the widespread everyday use of internet technologies for informal learning, utilizing a wide range of business and social software applications. This finding is confirmed by a recent study on the adoption of social networking in the workplace and Enterprise 2.0 (Oliver Young G, 2009). The study found almost two-thirds of those responding (65%) said that social networks had increased either their efficiency at work, or the efficiency of their colleagues. 63% of respondents who said that using them had enabled them to do something that they hadn’t been able to do before. The survey of based on 2500 interviews in five European countries found the following percentage of respondents reported adoption of social networks in the workplace:

  • Germany – 72%
  • Netherlands – 67%
  • Belgium – 65%
  • France – 62%
  • UK – 59%

Of course such studies beg the question of the nature and purpose of the use of social software in the workplace. The findings of the ICT and SME project, which was based on 106 case studies in six European countries (Attwell, 2007) focused on the use of technologies for informal learning. The study suggested that although social software was used for information seeking and for social and communication purposes it was also being widely used for informal learning. In such a context:

  • Learning takes place in response to problems or issues or is driven by the interests of the learner
  • Learning is sequenced by the learner
  • Learning is episodic
  • Learning is controlled by the learner in terms of pace and time
  • Learning is heavily contextual in terms of time, place and use
  • Learning is cross disciplinary or cross subject
  • Learning is interactive with practice
  • Learning builds on often idiosyncratic and personal knowledge bases
  • Learning takes place in communities of practice

It is also worth considering the growing use of mobile devices. A recent Pew Internet survey (Lenhart et al, 2010) found that of the 75% of teens who own cell phones in the USA, 87% use text messaging at least occasionally. Among those texters:

  • Half of teens send 50 or more text messages a day, or 1,500 texts a month, and one in three send more than 100 texts a day, or more than 3,000 texts a month.
  • 15% of teens who are texters send more than 200 texts a day, or more than 6,000 texts a month.
  • Boys typically send and receive 30 texts a day; girls typically send and receive 80 messages per day.
  • Teen texters ages 12-13 typically send and receive 20 texts a day.
  • 14-17 year-old texters typically send and receive 60 text messages a day.
  • Older girls who text are the most active, with 14-17 year-old girls typically sending 100 or more messages a day or more than 3,000 texts a month
  • However, while many teens are avid texters, a substantial minority are not. One-fifth of teen texters (22%) send and receive just 1-10 texts a day or 30-300 a month.

Once more, of those who owned mobile phones:

  • 83% use their phones to take pictures.
  • 64% share pictures with others.
  • 60% play music on their phones.
  • 46% play games on their phones.
  • 32% exchange videos on their phones.
  • 31% exchange instant messages on their phones.
  • 27% go online for general purposes on their phones.
  • 23% access social network sites on their phones.
  • 21% use email on their phones.
  • 11% purchase things via their phones.

It is not just the material and functional character of the technologies which is important but the potential of the use of mobile devices to contribute to a new “participatory culture” (Jenkins at al). Jenkins at al define such a culture as one “with relatively low barriers to artistic expression and civic engagement, strong support for creating and sharing one’s creations, and some type of informal mentorship whereby what is known by the most experienced is passed along to novices… Participatory culture is emerging as the culture absorbs and responds to the explosion of new media technologies that make it possible for average consumers to archive, annotate, appropriate, and recirculate media content in powerful new ways.”

Thus we can see the ways in which technology and the internet is being used for constructing knowledge and meaning through bricolage and through developing and sharing content. This takes place through extended social networks which both serve for staying in touch with friends but also for seeking information and for learning in a participatory culture.

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    News Bites

    Cyborg patented?

    Forbes reports that Microsoft has obtained a patent for a “conversational chatbot of a specific person” created from images, recordings, participation in social networks, emails, letters, etc., coupled with the possible generation of a 2D or 3D model of the person.


    Racial bias in algorithms

    From the UK Open Data Institute’s Week in Data newsletter

    This week, Twitter apologised for racial bias within its image-cropping algorithm. The feature is designed to automatically crop images to highlight focal points – including faces. But, Twitter users discovered that, in practice, white faces were focused on, and black faces were cropped out. And, Twitter isn’t the only platform struggling with its algorithm – YouTube has also announced plans to bring back higher levels of human moderation for removing content, after its AI-centred approach resulted in over-censorship, with videos being removed at far higher rates than with human moderators.


    Gap between rich and poor university students widest for 12 years

    Via The Canary.

    The gap between poor students and their more affluent peers attending university has widened to its largest point for 12 years, according to data published by the Department for Education (DfE).

    Better-off pupils are significantly more likely to go to university than their more disadvantaged peers. And the gap between the two groups – 18.8 percentage points – is the widest it’s been since 2006/07.

    The latest statistics show that 26.3% of pupils eligible for FSMs went on to university in 2018/19, compared with 45.1% of those who did not receive free meals. Only 12.7% of white British males who were eligible for FSMs went to university by the age of 19. The progression rate has fallen slightly for the first time since 2011/12, according to the DfE analysis.


    Quality Training

    From Raconteur. A recent report by global learning consultancy Kineo examined the learning intentions of 8,000 employees across 13 different industries. It found a huge gap between the quality of training offered and the needs of employees. Of those surveyed, 85 per cent said they , with only 16 per cent of employees finding the learning programmes offered by their employers effective.


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