The debate over open learning is still going on through various fora such as the Open Educational Resources discussion currently being hosted by UNESCO and the #PLENK2010 MOOC. And in many ways, it is not technology which is driving the discussion but a more fundamental question about how to provide wider access to learning and access to wider groups of learners.

One post which caught my eye is The ‘Open Mode’ – A Step Toward Completely Online by Tom Prescott (it is interesting to note that even in the days of Twitter;s ascendency blog posts continue to provide the most thoughtful exchanges).

Talking about the trend away from purely online distance learning courses towards blended learning, Tom says:

It’s wrong because most of the time the educators and the students don’t really want to use technology. They’ll do a bit for the administration, but for learning, no way. It’s a face-to-face course. Why tamper with it. I am of the opinion that this is misguided, but it’s not a battle worth fighting (for now). Fighting this resentment is unnecessary.

I think Tom is mixing up a whole series of things here. Firstly the move towards Blended Learning was driven by pedagogy and not by a retreat from Technology Enhanced Learning. And that move towards Blended Learning has led to a period of pedagogic innovation, albeit based on the adoption of social software and social networking for learning. By focusing on the pedagogy of using technology, increasing numbers of teachers have adopted technology as part of their every day practices in tecahing and learning. This is reflected in changes in teachers’ dispositions towards using technology. I would also challenge the idea that students are opposed to technology for learning. Students are opposed to the use of technology which fails to enhance their learning experience, just precisely to the use of technology for managing, rather than learning.

But the major impact of technologies and especially of mobile devices, is to move learning outside the institutional culture and practice, into new contexts. Of course this provides a challenge to existing institutional cultures and to the existing cultures of tecahing and learning practice. And some teachers will be wary of such a challenge. But its is the potentials of using technology for informal learning, for networked and self structured  learning (as in PLENK2010) and for workbased learning which can open up learning (or put another way, develop Open Learning).

I remain unconvinced that traditional online courses (as in Open and Distance Learning) have challenged that learning in context. Instead they have tended to reproduce existing pedagogic and cultural forms of learning, at a distance. Thus I think we need to see more diversified and contextual applications of technology to learning, rather than a focus on any particular organisational or institutional format.

I attended the Elluminate session at #PLENK2010 this evening with a presentation by Martin Weller speaking about Research, Technology and Networks. It was heartening to see almost 100 participants log and participate in a very lively text discussion, even if fewer were willing to use the audio.
I think Martin is overly pessimistic about how social networking and social software is being used in research. Of course there are still barriers to be overcome, particularly the insistence by many institutions on traditional forms of scholarship and research as the basis for future career progression and for funding. And in a comment related to the Open University’s Social Learn, a project he previously led, he showed how business goals can impact against openness in research processes and innovation in products.
However, I am seeing a marked move twoards openess, collaboration and sharing in a number of the projects and networks in which I participate. Access to video conferences has facilitated more collaborative approaches to project reviews and to managing research tasks. Twitter, blogs and other social network applications have allowed us to share work in progress outside immediate project partnerships. And once more, social networks are allowing us to discover new colleagues and friends, outside our narrower institutional or project communities.
I am also convinced that the use of Cloud applications is going to have a major impact on the way we work. In Pontydysgu we have moved to Google Docs in the last month. And without consciously thinking about it, we are able to work together on research documents and even better to comment on each others work and ideas as a work in progress. This would never have happened through emailing drafts between colleagues.
Jen Hughes is working on ideas around Evaluation 2.0. This is also based on the idea of openness and the involvement of wider communities in evaluation processes. We hope to open out an evaluation in progress to all of you int he next week or so see what happens!

I moaned on twitter this evening about the intrusive advertising now showing on Slideshare. Fairly obviously, Slideshare are trying to persuade people to sign up for the recently introduced Premium Accounts. The end of free is in sight with many social software providers turning to premium account models in an attempt to monetize services (or at least pay for bandwidth). And of course this was bound to happen. Whilst in the initial days of Web 2.0, service providers could make money on advertising by poaching advertising budgets from print publications, there has to be a point where advertising money runs out, especially in a recessions.

But this provides a big challenge for using technology for teaching and learning. the last two years has been a period of great innovation, with an increasing focus on pedagogy, rather than technology per se. That in turn has been facilitated by teachers (and learners) being able to themselves choose what applications to use, free from institutional diktat be it by managers, accountants or systems administrators. whilst the cost of premium accounts is generally low (although interestingly not for high bandwidth applications such as video streaming), teachers and learners are going to be forced to decide which of the many available services they wish to subscribe to. And most teachers do not have access to a budget for applications. So does power return to the managers? Will we be forced back to the Learning Management Systems and Virtual Learning Platforms so beloved of systems admins.

In a series of tweets Scott Wilson suggested “we need a new post-web-2.0 strategy” and that “open source and the open web are going to be at the heart of it, and new partnerships with IT departments.” He pointed out that “IT departments are under pressure to cut costs and outsource services; this is a key leverage point and educational technologists may be able to help.”

Scott Leslie joined in the discussion, suggesting that my original tweet fearing a move from the free use of social software by teachers to managerial and IT administrator control “is a false dichotomy that confuses ‘Agency’ with ‘Autonomy’ – there’s a role for system-wide/inst….” He suggested “provisioned systems to replace the “free” ones, but done in ways that maximize learner/teacher agency and choice.” And as an example of such a strategy Carlos Santos proposed the SAPO Campus model. Scott Wilson agreed with Scott Leslie saying “also work on ensuring centrally managed platforms are extensible and flexible for adding new edu tools and apps (even sharepoint!).”

An interesting discussion and one that urgently needs to be taken forward. I wonder if this could be continued as part of the #PLENK2010 course?

I wrote in a previous post that there was a welcome move at the Advanced Learning Technologies Conference in Nottingham this year, away from a focus on technologies towards looking at social and pedagogic issues connected with Technology Enhanced Learning. One session that epitomised this change was ‘New bottles, old wine? A debate on the ethics of educational interventions in popular digital technologies.’

As the abstract for the session pointed out such spaces are outside the control and rules of educational institutions and allow “places and modes that people can inhabit, where communities can form and disband, where ideas, images and information can be produced, stored, shared, tagged, discussed, transmitted and consumed and where diverse expectations have developed about language, humour, posture, taste, fashion, etiquette and behaviour.”

The speakers took different stances towards these issues. Writing before the session Steve Wheeler gave a précis of what the speakers would cover.

Frances Bell will identify private/public as complex reflexive student practice in personal and education use of social media, e.g. Youtube (Lange, 2007) and explore the role of the educator in students’ ethical development.
Andy Black will expose the issues relating to the transnational use of technologies approaches where users will have access to very different levels of technology and even if technology used is the same or similar the way it is deployed is culturally different. The concept is that these differences will decline or morph over time to become transnational & transcultural, resulting in usage that is woven into a global cultural thread.
Mark Childs will raise some of the ethical issues that influence creating learning activities in immersive virtual worlds and offer viewpoints to be debated on the potential responses to students’ unease concerning the experience, cultures and perceptions of virtual worlds, the appropriate balance between authenticity and pseudonymity in virtual worlds and the responsibilities of teachers with respect to protecting those within virtual worlds from the impact of our teaching within them.
Karl Royle will argue that the ethical considerations of gaming are inherently bounded and regulated by the inherent rules of ‘the game’ and that as such are disposed to self regulation, and are about trying to do good or at least minimise harm in achieving a win state.
John Traxler will argue that the universal experience of mobility and connectedness in our societies is leading to transient, ephemeral and overlapping communities each with its own ethics; there are no longer grand narratives of ethics, only partial and local expressions of values and preferences. It’s new wine, new bottles, new drinkers
Steve Wheeler will take a cognitive stance to the issue of ethics in emerging digital environment research. He will hold that users interact and represent themselves in different ways depending on environment and context, switching between identities. Steve will argue that new technologies and tools present new affordances and expectations, and therefore require new approaches.

All very good. these are issues that urgently need exploring. Yet I did not feel the session really lived up to its potential – maybe because the topic is so important and so broad. Perhaps only Karl Royle moved towards exploring new territory, at least for me.

One of the difficulties, I think, is in relating immediate practices and controversies, for example the ongoing arguments over Facebook’s ownership and permissions regime, to wider social and ethical issues.

What might those issues be? Power and control has to be near the top of any list. How is the use of digital technologies changing, reinforcing or breaking down traditional power structures and relationship in education?  And how is the use of digital technologies impacting on traditional class biases in education? More fundamentally, how does our uses of technology impact on rights to education? Do people have a universal right? If so, can we subvert technology to provide universal technology. And of course there are many ethical issues around who provides education – should the state have a duty to provide free or affordable education? Should it have a monopoly on such provision? Should private social software providers be regulated? If so by who? And who makes up the rules and in whose interests?

What of the implications for knowledge development, knowledge structures and knowledge sharing. Surely one of the biggest ethical issues today is attempts to privatise knowledge through copyright legislation.

These are just a few … feel free to add your ideas in the comments. I know the speakers at this inaugural session are planning to take the debate on the road and look forward to the next iteration. But I still wonder how to approach the whole issue of ethics and how to link up day to day practices and issues with larger societal concerns.

The first in a series of posts on the recent Association for Learning Technologies Conference (AltC) in Nottingham.  Besides the social side of meeting up with friends from across the UK, AltC is a good place for picking up on the trends in educational technology and, above all judging the mood of the community.

But first, a little about the formal part of the conference (at least the first day, more to follow on subsequent sessions).

I had some trouble getting to the conference due to strikes in London, and ended up listening to the first morning’s keynote through Elluminate on a G3 connection to my computer on a slow cross country train. That felt a little strange but worked quite well. The presentation by Donald Woods Clark (CEO of Epic Learning) was quite strange. variously described by delegates as a ‘traincrash’ and a ‘Glasgow Kiss’ (non UK readers will have to look that one up on Wikipedia!). Woods generally treated delegates to a didactic rant around his prejudices about education. He had never been to Alt C before, he told delegates, because conferences were a waste of time. He was getting angry, he said on a number of occasions (his swearing attracted some comments on twitter). His presentation was focused on the uselessness of lectures. Yet his preferred learning, apart from blogging, appeared to be watching recordings of lectures on iTunes U! It was overall a curious presentation, which although having the virtue of provoking much discussion over form, had little in content to discuss. A pity because I think he did have a theme which got lost in the invective. His general line, with which I have some sympathy, was that the present model of education is unsustainable and especially at university level cannot be expanded to include all those who wish to pursue a higher education. However, where he totally failed, was in putting forward any coherent vision of what an alternative might be – either at an organisational or pedagogic level. He seemed to dismiss the idea of any social aspect to learning. Instead he saw technology per se as the answer. or at least that is the impression I got from my train seat vantage point.

I was greatly impressed with the Tuesday early afternoon session with Helen Beetham et al on Digital Literacies. The work she and colleagues are carrying out for Jisc seems to me to be providing a richer pedagogic approach to how we can use technology for learning and an integration of technology as a transformative force in tecahing and learning. Haydon Buckley, in stark contrast to the morning keynote, treated us to an excellent example of the power of the spoken word, when, without powerpoints, he told us about experiences at the University of Glamorgan in introducing digital literacy across the curriculum (that was a speech which should have been streamed). The only thing which slightly puzzled me in the otherwise excellent pack of materials the Jisc funded project has produced is the underpinning Digital Literacies Framework model. The materials are available through the project Cloudworks site (however they link to slideshare and downloads from there do not seem to be working properly).  However my problem was that the model preserves the traditional UK distinction of ‘skills’. This tendency to separate skills from competence or from content underpins many problems in developing and implementing new pedagogic approaches to learning.

The third session I attended was a lot of fun.James Clay led a workshop entitled ‘Do you like books or do you like learning’? He demoed a number of different ebook readers and talked about experiences of using these devices at Gloucester College. This sparked considerable debate particularly about the relationships between publishers and the education community. My personal view is that cheap ebook readers may be one of the most significant scene changers in education, particularly as the use of the devices will span home and work, educational use and uses for pleasure.

One of the mots encouraging trends at the conference was the increasing move away from a focus on educational technology towards a focus on learning. Thus many of the research papers were drawing on social science methodologies and approaches. With the increasing integration of technology in teaching and learning, I wonder how much longer we are going to need conferences geared specifically at learning technologies.

However, underpinning the conference was the looming cutbacks in funding. This has already hit the educational technology sector with the forthcoming closure of Becta and the reduction in funding for Jisc.  The UK’s leading role in the use of technology for learning has been driven both by irelatuively generous unfrastructure investment but above all by very substatial project funding. Those days are over and a mood of uncertainty over the future pervaded the conference. Whilst there were attempts to pput a brave face on things through looking at increased pressues for sharing and the potential of bottom up networks, it seems unlikely the rate of innovation can be sustained without funding. Of course it is possible to question how effective that funding has been with may innovations remeianing isloated in islands of practice. Once more the likelhood is a refocusing on education and the role of technology in tecahing and learning, rather than the focus of many projects on innovationsin learning technologies, with pedagogy and teaching and learning playing second fiddle.

Further reports to follow.

Another article reporting from the European Conference on Educational Research held in Helsinki last week.

Most of my time at the conference was spent working on our Amplified project, using multi media and social software to turn the conference outwards and improve the experience for face to face delegates. More reports on this work later in the week.

But I did get to go to two sessions. The first was a symposium entitled ‘Technology WILL NOT save education – views on teaching learning and researching in the Digital Age’ .

Here is the abstract:

Deeply immersed in the Society of Knowledge great efforts, including the use of educational technology have been carried out in order to improve education. Changes in the cultural contexts where education takes place have posed new questions both in educational practice and research. Very often changes in educational practices are subject to factors within the context where they are  pursued and it is probable that the results vary depending on different cultural factors.  Within the field of Educational Technology it becomes essential to manage cultural change in order to make technology happen.

Educational institutions have to provide answers to all agents involved in the educational field: a change of methodology is needed and, in many instances, this will depend upon cultural factors. Thus, cultural contexts have to be taken into consideration in their policies and activities.  Cultural change does not come with technology but with the transformation of educational practices and the revision of  traditional  methodologies. The role of educators is key the same as the position of educational institutions which have to provide the means to facilitate cultural change.

The emergent social networks and Web 2.0 applications have given way to a great variety of educational possibilities which may help consider students, not under traditional categories of race, class and gender but instead taking into account local and global contexts and diversity. Web 2.0 applications are powerful socialization and communication tools that support the process of construction of knowledge and can have an incredible educational potential for instruction.

This symposium seeks to provide a forum for the presentation and discussion of research in different fields which provides an outlook from different points of view of teaching, learning and researching in the Digital Age. Its departing point is the assumption that technology will NOT save Education unless cultural change takes place.

The different papers  in this simposium try to account from different viewpoints for aspects which aim at improving education. Thus,  the first paper discusses the need of  networking culture in different disciplines regarding approaches and practices of researchers which have made use of web technologies.   The importante of networking is also revised as a catalyst of social and educational change. The second paper deals with the construction of a new model of curriculum more in relation to new learning needs and approaches  and the eminent role that educators play on it, especially considering their adaptation to change and their practices within teaching and learning processes. The third  paper deals with the use of Personal learning Environments as systems that help learners be in control of their own learning process by setting goals sharing ideas and  managing learning content in both individual and group basis. The last of the papers faces the educational potentialities of Web 2.0 applications as powerful socialization and communication tools that can support processes of knowledge construction and can have an incredible educational potential for Foreign Language instruction.

I chaired the symposium, with my good friends Linda Casteneda, Ricardo Torres and Maria Perifanou presenting and Mar Camacho acting as discussant.

We spent a lot of time thinking about the format, not wishing to do the usual 3 25 minutes presnetations with a short time for questions and discussion. Instead we reverted the usual order, with Mar opening by presenting a brief overview of the ideas behind the symposium and then inviting delegates to provide a brief opinion about our approach.

We then had three ten minute presentations from Linda, Ricardo and Maria. Linda presented research she had undertaken at the University of Murcia in Spain. Basically, despite efforts to introduce technology into the curriculum for student teachers at the university, she concluded little had changed in terms of teaching and learning practice. Her conclusion was that technology on its own will not change anything. To make effective use of new technologies requires fundamental curriculum reform and the development and adoption of new pedagogies for teaching and learning. Ricardo and Maria both reflected on instances of effective practice, drawn from their own work. Ricardo looked at the development of Personal Learning Environments in a programme he teaches in Barcelona. And Maria reported on the development and use of webquests for teaching Italien in Thessaloniki. It had been our intention to group the different issues raised by delegates and speakers and use them to break into smaller discussion groups. However in the end the range of issues and the different levels of experience of participants led us to move towards a single group discussion.

The discussion was successful in terms of the active involvement of nearly all the participants. However it tended to be unfocused. A series of different issues were raised. One prevalent concern was that the rigidity of assessment regimes prevented innovation in pedagogic approaches. Another was the resistance of school and institutional management to change. A third was the attitudes of students, who while expecting the use of technology in teaching and learning, were still reluctant to take control of their own learning processes in the way required for effective use of new pedagogic approaches.

Other issues included digital literacies and teachers dispositions towards using technology for teaching. Whilst they were happy to use it for preparing lessons, for presentations and for administrations, they were less comfortable to use it for teaching and learning in practice.

One interesting issue was who should “set the agenda” for change. One participant was concerned that the way technology was being introduced in education was taking away ‘agency’ from teachers in the classroom.

It was a enjoyable session. But whilst most seemed open to and supportive of our hypothesis, there was little consensus on a way forward.

Some four or so weeks ago I wrote about the work Pontydysgu are doing with the European Educational Research Association, EERA, around their annual conference, The European Conference on Educational Research (ECER). The conference starts this Wednesday in Helsinki and will involve hundreds of sessions with some 2000 delegates organised through 26 different networks.

ECER has an extensive web site but has until now not ventured into the Web 2.0 field. We are supporting them with the use of social software and video to enhance the conference experience for delegates, to promote knowledge sharing between delegates from different research areas in education, to produce a multimedia record of the conference and to help those unable to attend in person to participate in at least some of the conference events.

We have already agreed and publicised a conference hash tag – #ECER2010. We have set up a twitter account – ECER_EERA and have slowly gathered 42 followers. We have a Flickr group. We have installed plug-ins to the ECER web site which is run on the Open Source Typo3 Content management system to integrate the flickr and twitter streams.

And now it is time for the live conference. We are planning three main activities this week.

Video streaming

We are streaming the opening ceremony and the four keynote sessions. Because the keynotes are being held in parallel sessions, we have set up two different streaming channels. You can access the video channels here.

Wednesday 25 August

17:45 – 18:45 (Finnish time) 18:45 – 19:45 (CET) Keynote 2 – Marie Verhoeven Marie Verhoeven is Professor at the Université catholique de Louvain. At ECER 2010, she will analyse how cultural domination through schooling process has to be rethought, in a context which combines cultural and normative pluralism, globalized international policies and normative discourses, and “post-massification” equality of opportunity policies (often articulated with educational “quasi-market” mechanisms).

Friday 27 August

13:30 – 14:30 (Finnish time) 14:30 – 15:30 (CET) – Keynote 4 – Fazal Rizvi Fazal Riszvi will discuss issues of diversity in education, and how the various transnational processes require them to be conceptualized in radically new ways The title of his lecture is “Re-thinking Issues of Diversity within the Context of an Emergent Transnationalism”.

Conference Internet radio

We will be producing three LIVE internet radio broadcasts from our radio station, Sounds of the Bazaar.. The shows will be broadcast from 1200 – 1230 Central European Time on Wednesday 25 August and Thursday 26 August and from 1100 – 1130 Central European Time on Friday 27 August (Don’t forget, if you are listening from the UK it is one hour earlier). You can access the shows by pointing to http://radio.jiscemerge.org.uk:80/Emerge.m3u in your browser. This will open the LIVE radio stream in your MP3 player of choice.

Videos and iTunes U

We will be making some thirteen videos at the conference – twelve interviewing conveners from the different networks and the thirteenth a mash up of vox pops from delegates. And we are setting up an iTunes U site to access all the different outputs.

It is going to be a busy week. We hope you will be able to join us for at least part of the fun.

The introduction of technology Enhanced Learning into institutions or the workplace implies change. This can be difficult to manage. senior and middle managers complain of resistance by staff to change. Many teachers I talk to would like to use more technology for tecahing and learning, but are frustrated by what they see as organisational inertia or the lack of management backing for change.

My colleague Jenny Hughes, has recently written a chapter called ‘Introducing e-Learning – getting started’ to be published in a forthcoming e-book series. The chapter looks at practical steps to introducing e-learning from the position of a senior manager, a junior manager and classroom teacher. As ever we would be grateful for your feedback on this first draft. Does it make sense to you?.

Introducing e-learning – getting started

If you want to introduce e-learning methods into your organisation the way you go about it will be largely determined by the position you hold. We have considered how you may approach it firstly as a senior manager (e.g Head of HRD or a VET school principal) then as a middle manager (e.g a training officer or section leader) and finally as a classroom teacher or trainer.

Senior manager

Before you even consider introducing e-learning, ask yourself why you are doing it – what problem are you trying to solve with it and what do you want to achieve?  Just as important, how will you know that it has been achieved? What are your targets? Over what time period?  Change needs to be measurable.  ‘Introducing e-learning’ is just not specific enough! Do you want to install a complete learning management system including computerized student / trainee tracking, a repository of materials and course content or would you be happy if a handful of creative teachers or trainers got together and started experimenting with social software tools?

• Consult early and consult often – if you force change on people, problems normally arise.  You need to ask yourself which groups of people will be affected by your planned changes and involve them as early as possible. Check that these people agree with it, or at least understand the need for change and have a chance to decide how the change will be managed and to be involved in the planning and implementation. Use face-to-face communications wherever possible.
• Try to see the picture from the perspective of each group and ask yourself how they are likely to react. For example, older staff may feel threatened and have no interest in adopting new technologies.  The staff who teach IT often consider that e-learning is really under their remit and resent the involvement of other staff in their ‘territory’.   Another very sensitive group will be your IT technicians. They can make or break your plans by claiming they ‘cannot support’ this or that and raising all sorts of security issues and other obstacles.
• Although you may be enthusiastic about e-learning try not to be too zealous – this is not sustainable in the long term. The idea is to convey your enthusiasm and stimulate theirs rather than hard selling e-learning. If you do, people will nod their acceptance then completely disregard it thinking this is yet another of those initiatives that will go away in time. Change is usually unsettling, so the manager, logically, needs to be a settling influence not someone who wants to fire people up with his own passion thinking this will motivate them.

• Think carefully about the time frame. If you think that you need to introduce e-learning quickly, probe the reasons – is the urgency real? Will the effects of agreeing a more sensible time-frame really be more disastrous than presiding over a disastrous change? Quick change prevents proper consultation and involvement, which leads to difficulties that take time to resolve.
• Think about the scale. Are you going for a top down approach which may be standard across the institution and include a Learning Management System and a Learning Content Management System? Or are you going to stimulate small scale explorations in the classroom with a few interested teachers and try to grow e-learning organically?
• Avoid expressions like ‘mindset change’, and ‘changing people’s mindsets’ or ‘changing attitudes’, because this language often indicates a tendency towards imposed or enforced change and it implies strongly that the organization believes that its people currently have the ‘wrong’ mindset.
• Workshops, rather than mass presentations, are very useful processes to develop collective understanding, approaches, policies, methods, systems, ideas, etc.
• Staff surveys are a helpful way to repair damage and mistrust among staff – provided you allow people to complete them anonymously, and provided you publish and act on the findings.
• You cannot easily impose change – people and teams need to be empowered to find their own solutions and responses, with facilitation and support from managers. Management and leadership style and behaviour are more important than policy and sophisticated implementation  processes and. Employees need to be able to trust the organization.
• Lead by example – set up a Facebook group as part of the consultation process, use a page on the organization website to keep people up to date with planned changes, use different media to communicate with staff, make a podcast of your key messages and publish it on YouTube

John Kotter, a professor at Harvard Business School has designed the following eight step model, which we think is really useful so we have included it in full.

• Increase urgency – inspire people to move, make objectives real and relevant.
• Build the guiding team – get the right people in place with the right emotional commitment, and the right mix of skills and levels.
• Get the vision right – get the team to establish a simple vision and strategy, focus on emotional and creative aspects necessary to drive service and efficiency.
• Communicate for buy-in – Involve as many people as possible, communicate the essentials, simply, and to appeal and respond to people’s needs. De-clutter communications – make technology work for you rather than against.
• Empower action – Remove obstacles, enable constructive feedback and lots of support from leaders – reward and recognise progress and achievements.
• Create short-term wins – Set aims that are easy to achieve – in bite-size chunks. Manageable numbers of initiatives. Finish current stages before starting new ones.
• Don’t let up – Foster and encourage determination and persistence – ongoing change – encourage ongoing progress reporting – highlight achieved and future milestones.
• Make change stick – Reinforce the value of successful change via recruitment, promotion, new change leaders. Weave change into culture.

Middle managers

As a middle manager, in some ways you are in the most difficult position if you want to introduce e-learning methods in your classrooms or workplace as you have to convince both those above you and below you. Convincing senior managers is usually fairly easy to start with if you present them with some concrete benefits of using e-learning in a specific context and tell them that in the first instance it will not cost anything. For example, telling management that you are going to get your first year building apprentices to set up a wiki around new materials or record their work experience on a blog and that there are no cost implications is very unthreatening whereas announcing that you are going to introduce e-learning across your department is going to raise all sorts of concerns.

The important thing is that once you have done something, share the success stories with your senior managers – get them to listen to the podcast your apprentices made or invite then to join your engineering students’ Facebook group.  This reassures them they made the right decision in allowing you to get on with it and actively engages them in the process. It is then much easier asking for extra money for a vid cam to improve on the audio podcasting than it would have been without any concrete outcomes.

A lot depends on how familiar your senior managers are with e-learning technologies and pedagogies and whether they are promoting it, indifferent or actively against the ideas.

If they are lacking in knowledge, one of your jobs is to educate them and the best way of doing this is to do some small scale stuff (such as the things suggested above) and show them the results. Make a clear, simple but well produced slide presentation explaining what you want to do and the benefits it will bring. Don’t send it to them as an email attachment – upload it to Slideshare and send them the link. In this way you are ‘training’ your managers in the use of e-learning –  don’t miss an opportunity!

If you do need extra resources, set out a clear proposal showing what is capital cost (such as hardware) and what is recurring revenue cost (such as broadband connection). Make sure you cost in EVERYTHING (see list above) – there is nothing designed to infuriate senior management as much as a proposal that is deliberately under-costed to increase its chances of approval then to find out after implementation has started there are extra costs which, if not met, waste the rest of the investment. Of course, this is true of any proposal but investment in e-learning seems particularly prone to escalating and ‘hidden’ costs.

When it comes to dealing with the people below you, the same rules apply as those set out for senior managers. To these we would add one or two specific ideas.

• Begin with a grass roots approach
• Start where you have most chance of success. – Find out who in your section or department is interested in e-learning or is confident about using ICT. Encourage and ‘grow’ these people and make sure you reward them in some way. (This could be a few hours non-contact time to develop some e-learning materials or chance to go to a training course, conference or visit. )
• Talk about the successes at staff meetings.  Most people will see e-learning as yet more work for which there is no payback – you have to motivate them in some way.
• Find a vocal group of beta testers
• Don’t set strict rules – encourage exploration and experiment
• Create opportunities for staff to look at e-learning being used effectively. This could be visits to other VET schools or training centres, (real or on-line), YouTube videos or practical training sessions – the best are those where they leave with e-learning ideas or materials or other products that they can use immediately in their classroom or work place.
• Encourage staff to join in on-line forums or open meetings about e-learning. If they are not confident to start with, it is perfectly OK to ‘lurk’ in the background occasionally. www.pontydysgu.org is a good site for finding out about on-line events for trainers

• Hold informal training sessions and encourage the use of microblogging as a back channel during training
• Constantly monitor feedback and make changes as needed
• Communicate the stories behind e-learning e.g How did social software start? What made Twitter happen? Will Facebook survive?

Teachers / trainers

If you are an individual teacher or trainer it can be very daunting trying to introduce e-learning into your teaching if you are working in an organisation where there is no experience or culture of e-learning. You cannot change this easily from your position. The best way of influencing things is to just try something out in your own classroom. You are definitely better starting off with some simple web 2.0 based activities as these have no cost implications. Choose this activity carefully – think of any objections that could be raised, however ridiculous. For example –

A Facebook group? – Facebook is banned or even firewalled because staff and trainees waste too much time on it.

A skype video interview between a group of apprentices and a skilled craftsman? – IT support section will not let you access Skype, (which uses a different port, which they will have closed and will not open for ‘security reasons’)

Sharing bookmarks using del.icio.us ? – the students will use it to share porn sites.

An audio podcast may be a good start if you have enough computers with built in mics and speakers or access to a mic and a recording device like an i-pod. Setting up a group wiki around a particular theme is also difficult to object to. Another possibility is to get trainees blogging (For detailed instructions on how to do all this, look at the Taccle handbook)

If you are lucky, you may find that your managers are just glad that someone is interested and give you the freedom to operate. There are very few who will actively prevent you as long as it does not cost them time or money, although you may find that some other staff have a negative attitude.

From this base you can gradually build up a small informal group of like-minded teachers to share ideas or swap materials.  A group of teachers will also have more influence. Make sure any positive outcomes are disseminated, preferably show casing trainees’ work.

One good way of doing this is to print out a list of guest log-ins and passwords to anything you are working on (e.g a wiki) or the url to web pages where your trainees are publishing work. Add a brief explanation and stick it on the wall as well as routinely sending it by email to other staff in your section ‘for information’. This has the double benefit of keeping what you are doing transparent and also makes some people curious enough to click on the hyperlink.

Invite other teachers along to your classroom when you know you will be using e-learning or invite them to drop in to your group meetings.

You will also need to introduce the idea of e-learning to your trainees.  Although many of the younger students will need no convincing, it can be difficult with older workers who may have a very fixed idea of what constitutes ‘training’ or ‘learning’.  Make sure that the first time you introduce a new application to a group that you allow enough time to explain how the technology works and time for them to familiarize themselves with it using a ‘test’ example before you start. For example…”let’s all try setting up a wiki about things to do with Christmas  / the World Cup / the best pubs in …” before you get onto the serious stuff.

This post continues this weeks mini series on new pedagogies for tecahing and learning. This is based on work I am doing for a literature review.

I have been particularly interested in some of the work on digital literacies. The notion of digital literacies has been around for some time, but, at least in an Anglo Saxon context, has tended to be dominated by narrow skill set definitions. Such thinking has not gone away – Learn Direct offer a entry level Digital Literacy certificate based on

• Computer Basics
• The Internet and World Wide Web
• Productivity Programmes
• Computer Security and Privacy
• Digital Lifestyles

And Microsoft’s First Course Toward Digital Literacy claims to  teach absolute beginners to computing about what a valuable tool computers can be in society today, and the basics of using the mouse and the keyboard. The interactive, hands-on lessons will help novices feel comfortable manipulating the mouse and typing on the keyboard (is this what Bill Gates is referring to when he says the Internet will displace the traditional University in 5 years).

But at the same time there has been some more advanced thinking on the meaning of digital literacy, based in part on new understandings of the mulitmodality affordances of Web 2.0 and in part on research into the way young people are using the web.  There is growing evidence that young people have difficulties in interpreting and making judgements and meanings about online materials, be they text, hypertext or multi media. A third influence on this wok is the expanded idea of the importance of design as a means of communication in the wider social environment of Web 2.0.

The wider understandings of Digital Literacies is leading in terms to a move away from narrowly defined skills training towards an exploration of pedagogies in teaching and learning using technologies. I am particularly interested in a pedagogic model developed by the New London Group as long ago as 2000 and represented in the UK Teaching and Learning Programme’s recent publication entitled Digital Literacies (although sometimes a little dense this is well worth reading). The New London Group put forward four components of pedagogy:

• Situated Practice, which draws on the experience of meaning-making in everyday life, the public realm and workplaces;
• Overt Instruction, through which students develop an explicit metalanguage of design;
• Critical Framing, which interprets the social context and purpose of Designs of meaning; and
• Transformed Practice, in which students, as meaning -makers, become designers of social futures.

(Cope and Kalantzis, 2000, p. 7)

What is missing from this model is a social dimension around collaboration. But the model is strong in  its focus on the new social realities engendered by technologies. It is the need to be able to understand and critique those social realities which should inform the development of new pedagogies.

I am doing a literature review at the moment focused primarily on pedagogic processes for using technology for learning in vocational education and training and in adult education. In particular I am interested in how we can provide both initial training and continuing professional development for teachers and trainers in teaching and learning with technology. I think such a study is apposite – whilst previously teachers have been often seen as a barrier to the introduction of Technology Enhanced Learning because of their perceived lack of skills in using such technologies, we are now coming to realise that the need for new pedagogic approaches is perhaps the biggest challenge, especially since most new teachers are confident in their own use of computers.

Here are some of the issues I am looking at:

• Teacher training and continuing professional development
• eLearning and pedagogic approaches to the use of technology for learning
• The development and use of social software and web 2.0 technologies and its impact on education and learning
• Future technologies and trends and their possible impact within education

Specific issues to be examined may include (but will not be limited to):

• Pedagogic theories of use of technologies for learning and implications
• Effective Pedagogic practices of use of technologies for learning and implications
• Effective Practices in different sectors / subject areas
• Use of technology for initial training of teachers and CPD
• Impact of technologies on pedagogy in practice
• Digital literacies and digital identities for teachers
• Present qualifications for teachers and approaches to pedagogy and use of technology for learning
• Effective practices in initial teacher training and CPD in use of technology for learning
• e-Assessment and evaluation

I would be very grateful for any references, reports or other materials you think I should include in such a review. I would be particularly grateful for references to studies or reports on the training of teachers in other countries than the UK. All help will be gratefully acknowledged and in due course I will publish the results of the review on the Pontydysgu web site.