I.ve been looking at literture on mobile learning as part of the :earning Layers project. Although there has been much literature published in the last couple of years, there is still very little focusing on informal learning in the workplace.

Christoph Pimmer and Norbert Pachler have published a new paper which has been submitted for review. The paper called ‘Mobile learning in the workplace. Unlocking the value of mobile technology for work-based education‘ (PDF download) is scheduled for publication in  M. Ally & A. Tsinakos (Eds.), Mobile Learning Development for Flexible Learning: Athabasca University Press.

Not only does the paper provide a very useful discussion on how to use mobile devices to support learning in different contexts in the workplace, but it also provides number of useful examples – most from the healthcare sector.

The main conclusion is the:

affordances of mobile devices allow the realisation of the following rich pedagogical strategies that can enhance work-based education: (1) creating and sharing of content such as multimedia materials and digital stories in the form of audio, text, images and video; (2) connecting learning for work and learning “just-in-time” by supporting competence development directly in the processes of work; (3) bridging individual learning and problem solving with social interaction, for example by means of social mobile networking, or tagging and locating of experienced colleagues; (4) facilitating learning across formal and informal contexts, for example by documenting on-the-job learning experiences by means of e-portfolios or reflective questions and discussing them in (more formal) classroom or mentoring settings. By applying these strategies, (5) the underlying educational paradigm is shifted from cognitive to situated, socio-cognitive, cultural and constructivist perspectives of learning, moving the learner away from a passive consumer to an active producer and distributor and co- creator of learning processes.

Hardly a day goes by without the announcement of a new MOOC or a new tie up between universities to offer MOOCs. this despite widespread scepticism amongst educationalists as to the pedagogic model being offered by the ‘commercial’ or x-MOOC providers or indeed any particularly convincing financial model.

And yet the original idea behind the MOOC as developed by Downes, Siemens and others is not dead.

Today I received an email from Yishay Mor about a new MOOC being launched in early 2013.

The OLDS MOOC “Learning Design for a 21st Century Curriculum” is a project based 9 week course. We expect 500-1000 participants, and we hope a large portion of these will be working on a group project throughout the MOOC, dedicating 3-10 hours a week to it, and producing an innovative, robust and meaningful design for a learning activity or curricular resource.

We aim to provide a semi-structured, highly interactive, constructive and collaborative learning experience. This means that we set the scene – but you determine the plot.

In order to make that work, we need to provide simple, effective, and powerful learning practices.

This looks interesting. So what distinguishes in from the so called x-MOOCS with the power of the so called world leading educational institutions behind them.

First the MOOC is based on research and development work – not just on a traditional curriculum.

Secondly and perhaps even more important the people behind the MOOC are not contracted instructional designers but researchers and teachers with an interest, stake and passion for their work and a desire o share that passion with others.

Thirdly although they are providing an infrastructure through the Open University Cloudworks environment amongst other tools, participants are free to use whatever tools they wish.

And the organisers are supporting the establishment of study groups to support and scaffold learning.

Of course all of this is a lot of work. As so it should be. Supporting 500 to 1000 students in a sic week course is not and should not be seen as trivial. But I am afraid many of the more commercial MOOC providers think a quick injection of instructional design time plus videoing some lectures is a quick fix for education.

If anything the divide between different MOOC offerings continues to widen. But at least, amongst all the hype, we still continue to see the emergence of some excellent looking open courses.

In these days of repositories and Open Online Resources publishing should be easy. But it is still not so simple. For one thing there is all the editing and checking = for another developing / begging or borrowing the technical infrastructure.

The PLE Conference organisers are committed to publishing all contributions to our annual conference online with a Creative Commons License. And thanks to hard work by Carlos, Luis and Sara, the proceedings of the 2012 conference, held in Aveiro, Portugal, are now online here.

Check it out – if you have any interest in Personal Learning Environments you will find much of interest.

Online Educa Berlin was hectic for us. We produced two 40 minute magazine radio programmes from the main bar at the conference, a 40  minute Question Time radio programme and organised a symposium around the recently launched Learning layers project. We will get posts up with recordings of the radio and presentations from the symposium in the next couple of days.

And we still found time to talk to friends new and old. Online Educa Berlin is a great meeting place, a chance to catch up on the latest personal and work related news and gossip from the educational technology community worldwide.

And it is also a good place to pick up on the emerging debates and on the latest in technology. In the conference, somewhat unsurprisingly, all the buzz was around massive Open Online Courses. And despite a recognition of the potential benefits in extending access to education, most delegates I spoke to were fairly dubious of the benefits of the emergent so called xMOOC model. Firstly it was hard to see a viable business model behind the new MOOCs, other than selling accreditation. And many delegates were sceptical about the pedagogic model underpinning the xMOOCs from the likes of Coursera. One person said to me that MOOCs are taking us backward ten years in pedagogic approaches to using technology for learning.

it was encouraging to see the growing strength of the business strand at the conference and an increased focus on work based learning.

The exhibition at Online Educa Berlin always provides a good snapshot of trends. Whilst there are a number of stands from national organisations and form projects most of the 90 odd exhibition stands are from vendors and companies, big and small. Whilst a few years ago the largest stands were usually organisations like the UK Jisc and Surf from the Netherlands  this year continued on last years trend of Middle East countries dominated the larger exhibitions pace. Last year Saudi Arabia took centre stage, this year is was EgyptOn, although it was a little hard to see what their stand was about, other than perhaps announcing their arrival in the community.

Last year was the year of the interactive Whiteboard. This year I did not see one stand promoting whiteboards! Trends change fast. This year was the year of the video with perhaps as many as 15 per cent of stands featuring video products, hardware and software. Having said that it was a little difficult to see the benefits of many of these commercial offerings. OK, they packaged features nicely. But I didn’t really see anything which couldn’t be done with everyday social software or consumer applications. And although there was some general feeling that we are moving towards a more visual approach to learning, rather than the previous domination of text, there were only limited examples of pedagogic innovation in using video.

Although the  usual VLE vendors were present as always, there was perhaps a feeling that their finest days are over. And it was surprising that there were few vendors focusing on mobile learning, although plenty of iPad apps were on display.

I should add I suppose that this is not based on any scientific enquiry but just is an impressionistic view of what was going on. But it is probably as reliable in predicting trends than the usual rush of end of year predictions to which we are about to be subjected.

Anyway, thanks to everyone who came on our radio shows and with whom we enjoyed a natter. And to those we missed, lets hope we get a chance to meet up next year.

The Call for Papers for the PLE Conference 2013 is out!  The PLE Conference 2013 will be held in Berlin & Melbourne 10-12 July 2013 around the theme of: Personal Learning Environments: Learning and Diversity in Cities of the Future.

According to the PLE website: “The PLE Conference intends to create a space for researchers and practitioners to exchange ideas, experiences and research around the development and implementation of Personal Learning Environments (PLEs) – including the design of environments and the sociological and educational issues that they raise.

Personal Learning Environments (PLEs) are an approach to Technology- Enhanced Learning based on the principles of learner autonomy and empowerment. PLEs include methods, tools, communities, and services constituting individual learning infrastructures or ecosystems which learners use to direct their own learning and pursue their educational goals. This represents a shift away from the traditional model of learning based on knowledge transfer towards a model of learning based on knowledge construction where learners draw connections from a growing pool of online and offline resources to plan, organise, engage in, reflect on and evaluate their learning and development. By focusing on the enhancing learning of individual, yet interconnected learners, the PLE approach encompasses a diversity of learners, tools, perspectives and knowledge.

So far Personal Learning Environments have been designed and implemented in formal and informal learning contexts, such as school and higher education, work-based learning and in-company training, and in continuing education. The potential of Personal Learning Environments for crossing the boundaries of traditional learning contexts, connecting diverse communities and infrastructures has not been fully realised. Therefore, the 4th PLE Conference in 2013 aims at taking the discussion on Personal Learning Environments a step forward, providing a new impulse for PLE research and development.

The theme for the conference is learning and diversity in cities of the future. In view of the “Smart City” concept and the key priorities for research and innovation expressed in the EU Horizon 2020 framework, innovative, sustainable and inclusive solutions become crucial not only in terms of future and emerging technologies but first and foremost in terms of (i) human knowledge and skills, (ii) diverse and inclusive communities, as well as (iii) learning and knowledge networks. Hence, new forms of connected, interdisciplinary learning and cross-boundary cooperation are seen to play a critical role in the development of creative solutions and in the intelligent exploitation of networked urban infrastructures. In smart urban spaces, people, organisations and objects become interconnected by means of new technologies and media, forging new patterns of cooperation, production, research and innovation.

As smart cities we understand smart urban spaces in the sense of Michael de Certeau, i.e. “practiced places”, places which are transformed and constituted by dynamic and diverse elements (“a tour is different than a map”). From this perspective the following questions emerge:

What shapes can Personal Learning Environments take to support diversity, cross-boundary learning and interdisciplinary transformation of urban spaces? How can we design and implement Personal Learning Environments as part of highly interconnected social and technological infrastructures of smart cities? What technology-enhanced scenarios can be envisaged to enhance learning and diversity in cities of the future?

For more information about the Call for Papers including submission themes, formats, important dates and guidelines for submissions, go the the PLE conference web site pages: ‘Call for Papers‘ and ‘Important Dates‘.”

Linda Castaneda emailed me. “As I have already told you,  Jordi Adell and myself, are editing a book about PLEs in Spanish. It is not a commercial book, we are going to edit some hard copies for free and an open ebook in the Web. The idea is to offer an overview of PLE for teachers (as complete as possible), in plain, trying to explain what PLE means in general but, specially, what PLEs mean for formal education.

The idea is how understand better PLE and how PLE could transform education and the teachers practice…. in order to give a wider perspective, we would love to include a kind of “chapter of basics around the world” which include some “basic” texts (preferible blogposts), regarding some topics around pedagogical things around PLEs and emergent pedagogies from international relevant authors, even if those texts has been already published in English…

We think sometimes our teachers don’t have access to those texts because of the language, or because of the format (from our experience, school teachers are not usual blogsphere readers), or because of the context (they don’t understand  how include those texts ¡n their day to day needs. So we want to include some texts like this, translated into Spanish in order to  complete the PLE perspective we want to offer.

The question is we would love to include one of your texts (blogposts) on it. Something already published in a non problematic format (no journal papers  for Copy Right problems) that could give some light on the PLEs topic or better, on the Pedagogies around PLEs. In your case the “link with all the informal part would be great and crucial).”

And she offered me a beer and a good meal. How could I resist? I couldn’t find anything suitable that I had already written so I wrote this short text on Sunday.

PLEs and Hype cycles

Gartner has used hype cycles to characterize the over-enthusiasm or “hype” and subsequent disappointment that typically happens with the introduction of new technologies. Hype cycles apply as much to educational technologies as they do to consumer products.

Yet the discussion and development of Personal Learning environments does not follow the normal hype cycle pattern. Although the idea has been in widespread use since 2004, there is a steady increase in research and development and in initiatives to implement PLEs in practice.

Perhaps this is because although the idea of PLEs can lead to the development of new technology applications, it is predominantly an approach to using technology for teaching and learning, rather than an educational technology per se. As such the developments of PLEs interact with both wider societal discussions around the future and purpose of education and with different pedagogical initiatives around Technology Enhanced Learning. This short article will look at these interactions.

The purpose and future of education

The debate over the purpose and future of education has spread beyond the educational community to enter mainstream political and social discourses. In part this is a product of the economic crisis and pressure for fiscal savings by national governments. It is also due to attempts by capitalism to open new markets through commodification and marketisation. This in turn has led to both movements to defend state funded education and to open access to learning. At a more fundamental level, the debate may reflect the growing dysfunctionality of education systems which were developed to meet the needs of an earlier form of industrial capitalism and no longer meet the perceived needs of late capitalism. And whilst in the past education systems, curricula and pedagogy were able to balance the needs of industry with the ideas and aspirations of educators, there is a growing tension as to the very purpose of education today.

Interestingly, Personal Learning Environments offer something to all sides in this debate. On the one hand they offer a tool to recognise learning from all contexts and to allow new and open approaches to pedagogy to develop the potential of every learner. On the other hand they can be used for lifelong and continuing learning to develop and improve employability, regardless of institutional arrangements.

Technology and learning
Of course, the rapid development and implementation of new technologies is impacting on education, as it is on all other sectors of society. Technology Enhanced Learning is not a new phenomenon. Both radio and television were extensively used for learning and web 1.0 offered widespread access to information. But these were essentially push technologies. Web 2.0 has opened up discourse and interactivity further blurring the roles of teacher and learner.  At the same time improved bandwidth has facilitated the production and sharing of multimedia challenging the primacy of print as a paradigm of education. Near ubiquitous access to the internet and the development of mobile devices means learning can take place almost anywhere. And social software has allowed the development of dispersed personal networks outside the school and the creative application of technology for learning in the classroom.

Research and development of PLEs

Given such developments, PLE research could almost be seen as a description and analysis of how people are using technology for learning, rather than as an idea as to how they might. Of course many young people use their personal networks on facebook to discuss their homework. Wikipedia is an increasingly universal reference point for information and knowledge and thousands of teachers, amongst other, contribute to it. And when we want to find out how to do something we often turn to crowdsourced video sites.

However PLE thinking goes further than this. The PLE movement is not based on a single artefact or thing or a simple pedagogic approach but represents diverse ways and perspectives on how we can change process and form of education and in particular as to how we can facilitate learning in multiple contexts.

As such the development of PLEs interacts with many different experiments, projects and initiatives with using technology for teaching and learning.

These include:

The design of new schools and learning spaces
The Telefonplan School, in Stockholm has been designed so children could work independently in opened-spaces while lounging, or go to “the village” to work on group-projects.Such open environments facilitate flexible learning and personal learning pathways. Other spaces such as libraries, museums and cultural centres are increasingly seen as learning environments.

Massive Open Online Courses (MOOCs)
The fast growth in provision of Massive (and not so massive) Open Online Courses has been enabled by the use of Personal Learning Environments and even if some of the more institutionally driven MOOCs are quite traditional in form it is likely that students are using their online personal networks as a support for learning

Learning analytics
Although in its infancy, learning analytics could pathways for navigating and structuring learning through a Personal Learning Environment

The recognition of informal learning
The spread of Personal Learning Environments is leading to new initiatives to recognise informal learning and learning in different contexts. Such initiatives include the Mozilla Foundation’s Open Badges project

New Standards
The ADL sponsored Experience API is designed to allow learners to track and record their personal learning.

The use of social software and multimedia in the classroom
Teachers are increasingly bypassing the restrictions of Virtual Learning Environments to integrate social software and multimedia for creative and explorative learning in the classroom (see for example the work of the EU funded Taccle 2 project).

Shaping our Learning

Marshall McLuhan said “we shape our tools and then our tools shape us.” As a community we need to consciously shape our tools for learning, just as those tools shape the forms and learning which plays such a key role in our personal lives and in our society.

And of course the shape of those tools will inform the future design of our educational institutions and schools. PLEs are not just a tool but are an approach to how we develop and shape those tools.

This in turn will increasingly impact on the role of teachers as supporters and facilitators of learning. PLEs, along with other developments represent a move towards learners taking more responsibility for their learning. However for this to happen they will need support. It also raises the issue of what literacies learners need not just to access and evaluate information but to themselves shape their tools.

At the same time, the contexts in which we are learning are widening. Whilst we are developing an understanding of context in terms of location, through the use of mobile devices, we have still to fully understand different aspects of context including, perhaps critically, what we are trying to learn.

The debate over the role of educational institutions will continue. Our increasing understanding of the role of PLEs in learning can contribute to this debate. PLEs do not invalidate or diminish the role of institutions but can inform how we view institutionally based learning within wider communities, be they online or geographically based. PLEs may also help to overcome some of the tensions between the different purposes and directions for education in the coming years.

Last week Dirk, Jenny and I attended the first meeting of the European Commission IST programme Learning layers project. You are going to be hearing much more about the project on this blog, but here is a quick summary in the project’s first press release.

“With significant co-funding from the European Community, the Learning Layers project has recently started to research the role of information technologies in informal learning at the workplace. “It has been known for a long time that most learning that happens at the workplace is informal in nature”, says Tobias Ley, Professor at Tallinn University and scientific coordinator of the project, “but if we look at the learning technologies that are employed today, then most follow a very traditional model that mirrors course-based classroom learning.”

At the same time, mobile and social information and communication technologies have entered all parts of our lives. Nowadays we use them naturally to keep in contact with our friends, to seek information, to buy things and to work. There is now a realization that these emerging technologies are a key enabler to refocus efforts on informal learning, but  few companies have taken these technologies up in a systematic way to include them into their learning strategy.

So why is this? “One of the reasons is that, although informal interactions, like asking your colleague across the room for help, are very effective, they don’t scale very well beyond the immediate context”, says Tobias Ley. While the help is effective, not many others can benefit from it. Could our personal technologies provide a key for scaling up these interactions? This is what the project has set out to discover, and a number of technological solutions will be developed that should help to make this endeavor a reality. First of all, technologies need to be where informal learning really takes place. “In many prior projects, we have concentrated on people sitting at their computer desktops. In contrast, the Learning Layers Project will look at workplaces that are inherently mobile,” says Stefanie Lindstaedt, Professor at Graz University of Technology in Austria, who will be one of the main project partners for developing technologies for these settings.

The European Commission has specifically asked for proposals that benefit Small and Medium Sized Enterprises in sectors that have been less inclined in the past to take up technologies for learning. The Learning Layers project has therefore selected two very challenging application areas, the building and construction industry and the healthcare sector. Informal learning has traditionally played an important role in these sectors, but both have been hesitant to embrace learning technologies for different reasons. “With people using their personal devices, we now see a great opportunity in the building industry to connect our course offering much more directly with what people are experiencing at the workplace”, says Melanie Campbell who is representing a regional training center for the building and construction industry in Northern Germany. “Doctors work in interprofessional teams and have often learned from colleagues, technology could provide us with a way of sharing, enhancing and recording this informal learning”, says Tamsin Treasure-Jones from the Leeds Institute of Medical Education at the University of Leeds.

“Understanding the current situation in these two sectors, how they work, learn and share their knowledge, is a key priority in the project”, says Ronald Maier, Professor at the University of Innsbruck, “we will therefore conduct in-depth studies and use our findings to help improve the way people work and learn.” Based on these insights, the project will design interaction technologies to ensure that they are firmly embedded in the daily work practices, and to create new knowledge, learning and work practices that fit to the existing ones.

Apart from direct person to person interactions, such as asking colleagues, the Learning Layers project will also look at how learning materials are created informally and then increasingly shared, improved and used on a wider scale. And because people’s experiences with physical objects, like machines or materials, is crucial in the two sectors, the project will also consider how these experiences can be better exploited for learning purposes. For example, it is nowadays quite easy to make short video sequences and share them to explain how to use a certain tool.

“In order to scale up the use of these technologies, we really need to show take up in large user groups”, says Graham Attwell, Director of Pontydysgu and responsible for the project’s outreach strategy. One of the key measures the project will take is to make use of existing regional economic clusters in which enterprises are already collaborating on a whole range of activities. The project has proposed a roll-out strategy through which technologies would become part of the regional innovation and learning system, thereby reaching out to 1000 end users within the lifetime of the project.

The Learning Layers project started on 01 November 2012 with a total budget of over 12 million Euros over a four-year lifetime. Seventeen partners from Austria, Estonia, Finland, Germany, Norway, Spain, and the UK have teamed up for what will be an intense research collaboration. The project is jointly coordinated by CIMNE, a research institute in Barcelona/Spain and Tallinn University in Estonia. More information is available at http://www.learning-layers.eu.”

With the explosion of interest in Massive Open Online Courses (MOOCs), both in numbers of courses and students, and in press reporting on the rise of MOOCs, it is worth thinking about the significance of all this. Here is a short version of five things that we have learned – a longer version (possibly) to follow.

1. There is a huge pent up demand for education. MOOCs provide free and flexible access tot hose who could not previously take part in education. That includes not only from poorer countries with a limited education infrastructure but also from rich countries. And whilst some of the demand my be due to people wishing to improve their qualification, for many others the main motivation is personal interest.
2. After a long period when Technology Enhanced Learning was seen as a supplement to traditional systems or as only for more technologically confident learners, Technology Enhanced Learning is now part of the mainstream and for many learners may be the mode or context of learning of choice.
3. Education is now a global industry. National borders are no longer a barrier to participation in on-line courses and universities are being forced into international alliances to deliver courses to a global student body. At the same time, investors see Technology Enhanced Learning as an opportunity to develop new markets and are pumping money in accordingly.
4. There does not seem to be any confidence about what the future financial market is for MOOCs. Some institutional managers see it as an way of recruiting more paying students to their university, others talk of a future market in selling accreditation.
5. The new so called X-MOOCs such as Udacity or Coursera offer little in terms of new or radical pedagogies. Instead they rely on relatively well established approaches to online learning. However, they may reflect the growing experience in developing online courses and the reduced cost and ease of production of videos and, for students, the ease of access through ubiquitous connectivity.
6. MOOCs are disruptive to the traditional university model. However such disruption may be more from globalisation and the financial crisis than from the introduction of new technologies per se.
7. Innovation comes from outside the institutions. Despite being ignored in the popular press, MOOCs were developed and pioneered by people such as Stephen Downes, George Siemens and Dave Cormier (See Stephen Downes’ MOOC blog for more). The so called c (connectivist) MOOCs were far more innovative in pedagogic approaches but the idea was taken over and adapted by the mainstream institutions once they had proved their viability and attraction.

Last Friday, Fred Garnett and I made presentations to the weekly virtual Teaching and Learning Conversations (TLC) organised by Cristina Costa and Chrissie Nerantzi from Salford University. The title of the conversation, which took place on the Blackboard Collaborate platform, was disruptive education.

Fred lives in London and I was also in London for meetings, so we decided to meet up at the Westminster Hub (more on that later this week). And it was great fun! Fred and me both shared our presentations and so it evolved into a genuine conversation. I don’t know about the others, but i learned a lot (including that there is nothing like face to face proximity for a real conversation. We both agreed that globalisation is probably more disruptive to educatio0n at the moment than the introduction of new technologies, which are only an enabling factor.

I will post my slides tomorrow (and a link to the recording which seems to be broken at the moment). Here are Fred’s slides – slightly changed after the session. I especially like his distinction between disruption applied to education, which he says needs

• new distance learning resources
• new business models
• globalisation
• competition
• capitalism
• You!

and disruption applied to learning, which needs:

• critical pedagogies
• new collaborations
• human-scale
• Per to peer
• social
• Us!

Pontydysgu is pleased to support the Digital Learning Congress being held in Warsaw on 9th November. Maria Perifanou will be presenting our work in the Webquest2.0 project. The following press release explains what the conference is about.

Touch technologies, interactive mobile devices, extended reality, gamification and social media not only change the dimension of business communication, but also the approach to conveying and managing knowledge in a firm. The manner of acquiring information, sharing it and accumulating it has also undergone change. The time has come for business organisations to reflect on what modifications need to be introduced in the area of training and personnel development. How can we educate a new generation of employees who often work in scattered or mobile teams? How can we build a learning environment in an organisation? How can we effectively include new technological solutions for conveying and managing digital knowledge in a company?

You will find out the answers to these questions by participating in the Digital Learning Congress. The first Central European meeting of the technology-supported training industry will be held on 9 November 2012 in the Copernicus Science Centre in Warsaw. Leading experts from European countries in the field of conveying and managing digital knowledge in companies will present the latest trends in development and practical application.

During the congress four thematic tracks (two of which will be transmitted online), meetings and displays will be held, during which it will be possible to get to know the practical application of technologies and techniques supporting the teaching process. By taking part in the event, you will be able to find out the results of implementing Knowledge Pills Methodology in companies, and of e-teaching of scattered teams (on the basis of the Collective Blended Learning Methodology).

The Congress’ leading themes will be education and knowledge management in companies by:

• social interaction in e-learning,
• using audio/video transmissions and recordings,
• applying gamification in education,
• using mobile devices.

The full Digital Learning Congress programme is available at http://dlcongress.pl.

Special guests include Steeve Weeler (Associate Professor of Learning Technology, UK), Gerry Griffin (Skill Pill, UK), Sebastian Walker (SlidePresenter, Germany), Filipe Carrera (Prestin, Portugal) and Allison Rossett – a leading American consultant in teaching, whom we shall be meeting in the form of an interactive webinar.

Among Polish experts, you will be able to meet Marek Hyla of the XY Learning Team, Igor Bielobradek of Deloitte, Piotr Drac of Way2learn, Sebastian Starzyński of PromoPlan, Krzysztof Kuczkowski of eHRP and many other “evangelists” of technology-supported training.

Participation in the event is free of charge. Registration takes place online at http://dlcongress.pl. The starting date for accepting registrations is 12 September 2012.

The organisers of the Digital Learning Congress are Nowoczesna Firma SA, the Management Observatory Foundation and partners of the Knowledge Pills Methodology and WebQuest for HRM projects. The congress came into being with the European Commission’s financial support under the Leonardo da Vinci Lifelong Learning Programme.